punkidow Posted October 7, 2016 Share Posted October 7, 2016 (edited) It's that same update everyone's been having problems with. But my problem seems to be different. I've tried the registry method posted on neowin Tried Windows Update Troubleshooter which found some problems and fixed them but did not fix this update I've tried the script posted by Microsoft to fix this update, but that did not work either This update has been failing repeatedly with the same error since 9/30/2016 I tried manually downloading the CAB file and install using: dism /online /add-package /packagepath:path This failed with the same error code that windows update was showing. I have attached the DISM log file, which also shows the same error: 0x8e5e0408 https://drive.google.com/open?id=0B5DRCJBBeobGZE5lMGdvcnQ5RlE I tried repairing windows image using this command: Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:Full Path to install.wim file:1 /limitaccess Completed successfully but did not fix this problem I really need help Link to comment Share on other sites More sharing options...
Hum Posted October 8, 2016 Share Posted October 8, 2016 I would just Uninstall the problem update until MS gets it fixed. Link to comment Share on other sites More sharing options...
punkidow Posted October 8, 2016 Author Share Posted October 8, 2016 1 hour ago, Hum said: I would just Uninstall the problem update until MS gets it fixed. uhhh the update is not getting installed... how do i uninstall it Link to comment Share on other sites More sharing options...
Hum Posted October 9, 2016 Share Posted October 9, 2016 Forget the update. Not worth worrying over. Wait a couple weeks till MS fixes it. Link to comment Share on other sites More sharing options...
adrynalyne Posted October 9, 2016 Share Posted October 9, 2016 (edited) 2 hours ago, Hum said: Forget the update. Not worth worrying over. Wait a couple weeks till MS fixes it. The update isn't broken. There are conflicting apps causing the issue. MS has already released a cleanup script. They won't be releasing anything else. Not at all helpful. Edited October 9, 2016 by adrynalyne Link to comment Share on other sites More sharing options...
adrynalyne Posted October 9, 2016 Share Posted October 9, 2016 (edited) 16 hours ago, punkidow said: uhhh the update is not getting installed... how do i uninstall it Ignore him. You can't uninstall it if it was never installed. Try this: https://support.microsoft.com/en-us/kb/971058 Link to comment Share on other sites More sharing options...
punkidow Posted October 9, 2016 Author Share Posted October 9, 2016 7 hours ago, adrynalyne said: Ignore him. You can't uninstall it if it was never installed. Try this: https://support.microsoft.com/en-us/kb/971058 i've tried resetting Windows Update too but it doesn't seem to fix the issue. I think because the issue is not exactly with windows update, i tried downloading the .cab file manually and installing using DISM but that gave the exact same error. Link to comment Share on other sites More sharing options...
adrynalyne Posted October 9, 2016 Share Posted October 9, 2016 5 hours ago, punkidow said: i've tried resetting Windows Update too but it doesn't seem to fix the issue. I think because the issue is not exactly with windows update, i tried downloading the .cab file manually and installing using DISM but that gave the exact same error. I don't think the issue is with the update. This error is ancient and has happened across many OS versions. You might be downloading the cab but you are still using the WU system to install it. So you went through and nuked softwaredistribution abd deleted all of the qmgr files? Link to comment Share on other sites More sharing options...
punkidow Posted October 9, 2016 Author Share Posted October 9, 2016 4 hours ago, adrynalyne said: I don't think the issue is with the update. This error is ancient and has happened across many OS versions. You might be downloading the cab but you are still using the WU system to install it. So you went through and nuked softwaredistribution abd deleted all of the qmgr files? heyy so i just followed that windows update reset guide, did the whole thing and then tried installing the CAB file that i had downloaded, it worked! and now everything is working. VMware 12.5 would not install previously, that got fixed too! All is well now, thanks a lot! adrynalyne 1 Share Link to comment Share on other sites More sharing options...
adrynalyne Posted October 9, 2016 Share Posted October 9, 2016 11 minutes ago, punkidow said: heyy so i just followed that windows update reset guide, did the whole thing and then tried installing the CAB file that i had downloaded, it worked! and now everything is working. VMware 12.5 would not install previously, that got fixed too! All is well now, thanks a lot! Good to hear Link to comment Share on other sites More sharing options...
John.D Posted October 9, 2016 Share Posted October 9, 2016 Install KB3197356. See if that fixes it. You'll have to use IE and get it from the windows catalog site Link to comment Share on other sites More sharing options...
adrynalyne Posted October 9, 2016 Share Posted October 9, 2016 1 minute ago, John.D said: Install KB3197356. See if that fixes it. You'll have to use IE and get it from the windows catalog site He already fixed it per two posts above yours. Link to comment Share on other sites More sharing options...
John.D Posted October 9, 2016 Share Posted October 9, 2016 No harm in installing it anyway. It'll take it to 223. Link to comment Share on other sites More sharing options...
punkidow Posted October 11, 2016 Author Share Posted October 11, 2016 I'm already up to 14393.321 Link to comment Share on other sites More sharing options...
Recommended Posts