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Website is displaying an old version on random PC's

Question

crazycat    0

This is a very strange problem I am experiencing. On my mac, in all browsers, my site is displaying correctly. On most PC's in Chrome & Firefox, it is displaying correctly. On other PC's, I am getting the first screen shot, when the second screen shot is what it is built to look like. The first image, is of an old version, in the beginning stages. It has been suggested that perhaps an old version of cache is being stored somewhere along the trace route and hops. This only happens on sporadic PC's, but it is a very large problem. Can anyone help?

IMG_8736.JPG

Screen Shot 2017-02-13 at 6.59.27 PM.png

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game_over    802

Add a cache buster to your assets to see if that helps.

<link href="/css/style.css" rel="stylesheet">

Would become:

<link href="/css/app.css?v=2" rel="stylesheet">

notice ?v=2

 

This confuses the browser into thinking it is a new file and forces it to re-download the stylesheet.

 

If this works then yes it confirms it is the cache causing problems for you.

 

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satukoro    1,350

Try clearing the cache in the browser of the affected computers.

 

For Chrome, a hard reload might fix your issue ( ctrl+shift+R ). Alternatively, clear the browsing data ( ctrl+shift+del )

 

For other browsers, check out this fairly comprehensive page: https://kb.iu.edu/d/ahic#desktop

 

Quote

It has been suggested that perhaps an old version of cache is being stored somewhere along the trace route and hops.

This is unlikely as the only time a website is loaded from cache is when your computer has loaded the website previously and has stored a copy locally.

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pqt    275

Is it screen size dependant? using css properties that aren't catching on that specific brower?

 

Try the cache busting options posted above first but if the problem remains it may be something to do with the styles specified in stylesheet.

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+warwagon    13,400

here is a link to the site in question.

 

http://floydvalleyhealthcare.businesscatalyst.com/

 

see if it loads properly for you guys. I was testing it for her this morning and it wasn't loading correctly and now it is.

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