How to fix Chrome Freezing when trying to install an Extension After Windows 10 Creators Update clean install.

By +Warwagon
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Grand Master

+Warwagon MVC

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I've run across this issue twice now. After clean installing Windows 10 creators update I install Google Chrome. After opening Google Chrome I try to install a Google Chrome Extention and the entire browser would freeze up. So I would though share what I have found to fix the issue. 

 

Last time I noticed it was on Chrome version Version 58.0329.81

 

Disable "Use hardware acceleration when Available"

 

Step 1 : Open Google Chrome

 

Step 2: Click on the 3 verticle dots in the top right of Chrome and Select Settings.

 

34282005606_00e87d3754_b.jpg

 

Step 2: In the search box on the top right of settings type "Use hardware" and then uncheck the box "Use hardware acceleration when Available" listed below.

 

34282170146_c1e272fdf6_b.jpg

Now restart Chrome and try to install the extension again. I hope it works this time.

 

Once you've installed your extension(s), you can repeat the steps above and re-enabled it, but if chrome continues to freeze I would recommend turning it back off.

  • devHead and Bless
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Grand Master

+Warwagon MVC

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2 minutes ago, devHead said:

Should you re-enable that function once you have installed your extensions?  

 
 

Good point, I added at the end "Once you've installed your extension(s), you can repeat the steps above and re-enabled it, but if chrome continues to freeze I would recommend turning it back off."

Grand Master

JustGeorge

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I ran across this issue last week. Everytime I attempted to install and extension, Chrome would hang on "Checking" and you'd have to kill the process in Task Manager. I don't know if I have resolved the issue as I haven't attempted to re-install Chrome, but I found a registry key that had borked up permissions.

 

When I get back on-site, I'll re-install Chrome, test and report back. Release channel 57x was the version I first noticed it and 58x was the same. 

 

My install was an upgrade from a 7 pro but I selected to keep files only, so it should've been a clean install.

Grand Master

+Warwagon MVC

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10 minutes ago, Circaflex said:

It might help to mention which version, or channel, of Chrome you are using. I have not come across this yet and I am curious as to which versions you have installed.

 

Just had it happen last night on a clean install of Windows 10 creators update and clean install of chrome.

Grand Master

Circaflex

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This is most likely a bug related to the graphics stack bug from a month or so back. Many Insiders experienced these issues with Chrome and Chromium-built browsers. Disabling hardware acceleration is a temporary fix, I am sure within the day or two Chrome will update to resolve it for now; I even had a thread regarding this bug previously. This guide, is more along the lines of a temporary fix until Chrome can fix their graphics stack.

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