System is encountering a crash, but won't run a minidump.

[SirWeathers]

For the past week or so, my computer has been having a crashing problem in which i believe a hardware malfunction may be the issue. My top supporting factor is that for the past month or so, I've been getting this error every time i log into Windows.

 

 

 

But the thing is, when the system crashes, there's no green screen of death or anything. (I am running 17025 Windows 10 RS4.)

 

Can i get this cleared up? I need a functioning computer to get me by until Summer 2018, when i will be building a new rig. (This one was built by my brother in 2014.)

CPU: AMD Phenom II X3 B75

MOBO: Gigabyte GA-78LMT-USB3 6.0

MEM: 8GB DDR3 Dual channel Unganged (I think the brand was TEAM or something.)

GRAPHICS: Nvidia Geforce GT 640

Edited November 12, 2017 by Jim K
adjusted image location for easier reading

[Mindovermaster Global Moderator]

Points to your NVIDIA driver. Do you have the latest drivers?

[SirWeathers]

Could this error also be the cause of the system crashing?

[techbeck]

Yes, NVIDIA drivers can crash a system.  Update/reinstall your drivers.  nvidia.com

[SirWeathers]

Hello,

I've been encountering a problem with my Dec. 2014 system build. (The computer was built by my brother.)

 

Approximately a week ago, while playing Swordburst II, I encountered my first brush with this issue: The system crashes, goes to a pitch black screen, the audio is whizzing, pretty much everything you'd expect when the system crashes, but the system is not running a minidump, not showing up a BSOD, and is just simply staying put until i reboot the system, and it starts up like normal just fine with no issues. I also have a special program for diagnosing bluescreen event logs, called NirSoft BlueScreenView. Opening the program showed no loggings of any kind of minidump, confirming the fact that there is no minidump being activated.

 

I made a similar help post to this last night, and it was suggested that i update the video card drivers because i was (and still am, if that helps diagnose,) getting an nvidia.vbs script error every time the system would log in. After updating the video card drivers, i did notice a small boost in performance, but the problem still persists. I also came to another suggestion that it could be dust aggravation. (There was quite a lot of dust) so i had that blown out with an air compressor, still having the issue. A memtest also reported no problems with the memory modules.

 

There doesn't appear to be any physical damage to the system when i checked, so now i just don't know what the possibilities could be.

 

Can i get this cleared up? This thing needs to last me until at least Summer 2018, which is when i will be able to build a new rig. Hopefully it isn't a super-critical problem...

 

EDIT: Forgot to mention one thing: This problem only seems to be occuring, (at the moment,) when playing all kinds of games. Everything else, watching videos, typing documents, working in paint.net work perfectly with no hiccups in performance or errors.

[Jim K Global Moderator]

//threads merged

[jnelsoninjax]

Kind of obvious, but have you run sfc/scannow ? Also check using Dism /Online /Cleanup-Image /StartComponentCleanup  (1st) and Dism /Online /Cleanup-Image /RestoreHealth(2nd)

[JoseyWales]

Your hard drive is dying...

[jnelsoninjax]

16 minutes ago, JoseyWales said:

Your hard drive is dying...

If it is (which is a possibility) I recommend using Crystal Disk Info to find out for sure.

[+DKAngel Subscriber²]

roll back nvidia drivers or go back to a stable build of windows 10 instread of using an insider build which will create all kinds of bugs and incompatibilities

[T3X4S]

OK - 

I'd be curious as to:

version of nVidia drivers

Are you OC-ing ?
What PSU ?
HDD or SSD ?
Also, why is nvidia.vbs in your Startup ?
Is it part of nVidia Experience ?
Turn it off.  Not necessary - problem solved.

 

[Mando]

On 11/11/2017 at 3:21 AM, SirWeathers said:

For the past week or so, my computer has been having a crashing problem in which i believe a hardware malfunction may be the issue. My top supporting factor is that for the past month or so, I've been getting this error every time i log into Windows.

 

 

 

But the thing is, when the system crashes, there's no green screen of death or anything. (I am running 17025 Windows 10 RS4.)

 

Can i get this cleared up? I need a functioning computer to get me by until Summer 2018, when i will be building a new rig. (This one was built by my brother in 2014.)

CPU: AMD Phenom II X3 B75

MOBO: Gigabyte GA-78LMT-USB3 6.0

MEM: 8GB DDR3 Dual channel Unganged (I think the brand was TEAM or something.)

GRAPHICS: Nvidia Geforce GT 640

that error is very suspect, any positive hits on "nvidia.vbs" flag up potential malware infection. The Nvidia driver does not use visual-basic script.

 

https://www.enigmasoftware.com/wormvbsjenxcusa/files/2/

 

[limok]

Run a chkdsk on your system partition. I saw all my pcs crash after upgrading windows 10 to the latest version. Chkdsk fixed it.

 

Although Nvidia driver does look the most likely cause. 

[+Biscuits Brown MVC]

1 hour ago, Mando said:

that error is very suspect, any positive hits on "nvidia.vbs" flag up potential malware infection. The Nvidia driver does not use visual-basic script.

 

https://www.enigmasoftware.com/wormvbsjenxcusa/files/2/

 

I have to agree with Mando here, your system is crashing on a VBS file not a SYS file and that's very suspicious.   A vbscript file is running in your startup folder.... hmmm. That just screams malware.   I just looked on one of my RS4 machines that has an NVidia GPU and there is no nvidia.vbs file to be found. I think you have something else going on there. 

 

  

[SirWeathers]

1 hour ago, Zag L. said:

I have to agree with Mando here, your system is crashing on a VBS file not a SYS file and that's very suspicious.   A vbscript file is running in your startup folder.... hmmm. That just screams malware.   I just looked on one of my RS4 machines that has an NVidia GPU and there is no nvidia.vbs file to be found. I think you have something else going on there. 

 

  

Gotcha! Thanks for the help, everyone. I haven't run confirmation benchmarks yet, but i will report back with results. I don't understand how an nvidia disguise trojan got into my system, but the bottom line is that it's gone, now. and i am no longer getting the startup message.

 

Also, I've run a CrystalDiskInfo scan, which detected no problems with the hard disk.

[Mando]

whatever AV protection your using bin it and use a better one mate. 

[+DKAngel Subscriber²]

http://www.spywareremove.com/removewormvbsjenxcusa.html pretty much malware

 

[SirWeathers]

2 hours ago, Mando said:

whatever AV protection your using bin it and use a better one mate. 

Since i reinstalled Windows a few months ago, I diddn't have virus protection until i installed Malwarebytes Anti-Malware today.

 

However, despite removing the trojan, I am still encountering this problem, and i still need assistance. What else could it possibly be? Or did the trojan already take its toll?

[Mindovermaster Global Moderator]

8 hours ago, SirWeathers said:

Since i reinstalled Windows a few months ago, I diddn't have virus protection until i installed Malwarebytes Anti-Malware today.

 

However, despite removing the trojan, I am still encountering this problem, and i still need assistance. What else could it possibly be? Or did the trojan already take its toll?

Try looking at ALL the suggestions above. It's called troubleshooting.

[T3X4S]

Yeah -

Take a step back.
It seems you are only half-listening to the posts.  (ie thanking us, but not following the suggestions)

So far, me & 3-4 other people brought to your attention a VBS of nVidia in your startup.
I mentioned and joked "get rid of it - problem solved"  but others also mentioned it shouldnt be there.
You said you had no AV, but just MBAM - what did MBAM say ?

You need to have something else in addition to MBAM - MBAM's strength is removing the things that slip past your AV.
Did you just forget to run an AV ?  Are you in the habit of not using an AV ?  Were you relying on WIndows Defender ?
For AV, you can refer to neowin's list of AV software - I wont mention a recommendation because it will just derail the thread (because every person who isnt running what I recommend will chime in "Ive had [insert crap AV software] and I have no problems")

So, run MBAM again - does it pick up anything.  YOu mention the .vbs isnt there anymore, but then a little later - its back.  Did MBAM remove the .vbs ?  

If you want help, you need to tell us what you did, and what the results were, of your actions.
----------

 

Basically, we dont know 100% the .vbs is the culprit - its very suspicious, other claim they looked it up and its spyware - that might very well be the case.

If it were me,  I would do the following:

1.)  BACKUP ALL YOUR IMPORTANT STUFF

2.)  Re-run MBAM (post results of that scan)
3.) Install a good AV solution
4.)  Use a grfx driver cleaner program

5.) Install latest nVidia drivers  (leave off the nVidia Experience for now- the idea being as little variables as possible)
6.) Test

 

 

 

 

[SirWeathers]

I believe i may have found the problem. There's something i diddn't mention because i diddn't notice the sound until after i made my previous post reply. A grinding noise coming from the system.

 

I spoke to my former computer-science teacher at my high school, and he stated that it may have been a fan-related issue, so here's exactly what i did.

 

1. Opened up my computer, removed the video card and switched to onboard graphics.

2. OG result: Shortly after reaching the lock screen, the system did the crash, no bluescreen again, revealing that it apparently wasn't the video card.

3. Disabled the external fans.

4. Grinding traced back to the CPU cooler.

 

So, now that I found where it was coming from, I'm thinking the CPU cooler may need to be replaced, The things i haven't done yet that were suggested were the SFC scannow commands, the driver cleaner, and installing an actual AV. So i'll try out those and try the games again. I admit; I do have a little issue with listening to certain advice, and i'm sorry about that. I'll try not to have that happen again.

[Mindovermaster Global Moderator]

Umm, don't "assume" anything. DO THEM. put your ear by the fan. Do you hear any sound? It might be the HDD. Put your ear by it. You hear a scraping sound? THOSE are your answer.

 

Don't ask other people, they don't know your PC in and out. Only you do.

[T3X4S]

There are only 3 things that can make an audible noise - fan, optical drive, and HDD.

If your CPU fan is going out is can be overheating and causing issues.

But like Mindover said - dont assume anything.  Unless your computer science teacher actually got hands on time with your system - I'd keep troubleshooting.  (unless you gave him info you didnt mention in here)