The issue is very straightforward, but I can not figure out why it is not working. The cell phone is a Samsung j5 and it can connect just fine to the home networks WiFi, but when I go out with it to work (Amazon) it can not detect that there is an open WiFi network there, whereas my Motorola can see and connect to the WiFi with no issues. The WiFi network requires you to 'connect' i.e. press the button that you agree to the agreement, now on the Motorola, I only have to this once, and afterwords it reconnects with no issues. I have even tried opening the web browser (Samsung's and Firefox) and it does not trigger the connection to the WiFi. According the IT department Google changed some security protocols about 2 months ago and that has been causing issues with the way the cell phones automatically connect to the WiFi network and they (IT) stated that the method for fixing this was to open Firefox and go to the address 1.1.1.1 and it should make the cell phone see the wireless connection, however in this case it does not, it simply goes to the DNS site at 1.1.1.1 via the 4G mobile connection, ignoring anything WiFi. Is this an issue with the cell phone, Google, or the WiFi network?
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The issue is very straightforward, but I can not figure out why it is not working. The cell phone is a Samsung j5 and it can connect just fine to the home networks WiFi, but when I go out with it to work (Amazon) it can not detect that there is an open WiFi network there, whereas my Motorola can see and connect to the WiFi with no issues. The WiFi network requires you to 'connect' i.e. press the button that you agree to the agreement, now on the Motorola, I only have to this once, and afterwords it reconnects with no issues. I have even tried opening the web browser (Samsung's and Firefox) and it does not trigger the connection to the WiFi. According the IT department Google changed some security protocols about 2 months ago and that has been causing issues with the way the cell phones automatically connect to the WiFi network and they (IT) stated that the method for fixing this was to open Firefox and go to the address 1.1.1.1 and it should make the cell phone see the wireless connection, however in this case it does not, it simply goes to the DNS site at 1.1.1.1 via the 4G mobile connection, ignoring anything WiFi. Is this an issue with the cell phone, Google, or the WiFi network?
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