Controller issues

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Lord Nite

When I installed the 1904 update, I had a strange issue crop up. My controller would show as connected, but I couldn't use it at all. I was able to use my media remote to control the Xbox, but that was about it.


I did reset the Xbox twice. It would fix the issue for a few minutes, but it would start again. I removed The Division 2 beta thinking that was affecting it, but the controller would stop working after a few minutes regardless. I have left the insider program and reverted back to 1902 and haven't had an issue since.


Had anyone else encountered this?

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  • 10 months later...
Lord Nite

I know this is a dead post, but I wanted to update with my discovery just in case someone else has this issue.


I discovered that the WiFi board on the XBox died.  It's a moderate process to replace, but it can be done with the right tools.


WiFi board replacement guide (

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