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Open photo files (jpeg, png) in Windows 10: "The data is invalid"

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kiddingguy    51

When I try to open jpeg or png files in the standard Windows 10 Photos app, the message appears that "the data is invalid".

I can, however, open the same file in Paint or other programs listed via the "Open with..." (right mouseclick)

 

I run Windows 10, v 1809, 17763.437

 

What can be the issue here? How can I fix this?

FIleInvalid.jpg

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Brandon H    2,855

have you tried resetting the photos app?

 

https://www.maketecheasier.com/photos-app-not-working-windows10-fixes/

 

if that doesn't work then you could always say screw the UWP photos app and re-enable the legacy Win32 photo viewer :)

 

https://www.howtogeek.com/225844/how-to-make-windows-photo-viewer-your-default-image-viewer-on-windows-10/

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kiddingguy    51
Posted (edited)
1 hour ago, Brandon H said:

have you tried resetting the photos app?

 

https://www.maketecheasier.com/photos-app-not-working-windows10-fixes/

 

if that doesn't work then you could always say screw the UWP photos app and re-enable the legacy Win32 photo viewer :)

 

https://www.howtogeek.com/225844/how-to-make-windows-photo-viewer-your-default-image-viewer-on-windows-10/

Nope. Resetting didn't work.

Uninstalling did. However, I cannot get it downloading again via the Windows Store; error messages.

 

Error message: Code: 0x8007000D

 

I even upgraded via the Insiders Program to 1903 (2019H1), maybe hoping to get some fixes within Windows during the upgrade. Without success.

 

What to do? Resetting/reinstalling Windows 10?

Or are there still other options?

 

Note: I also have issues with the build-in Windows Calculator; it won't start

Edited by kiddingguy

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Brandon H    2,855

for the pre-loaded apps you usually have to reinstall them from powershell if you uninstall them

 

https://www.intowindows.com/how-to-reinstall-the-photos-app-in-windows-10/

 

if that doesn't work then I'd switch to the legacy Windows Photo Viewer as I posted above or another 3rd party photo viewer such as Honeyview. That way you don't have to do a complete system reinstall :)

Honeyview is quite nice; I use it at work because they chose to uninstall the UWP Photos app and didn't re-enable the old Windows Photo Viewer (and reg changes are blocked by admin)

 

 

edit: that error code seems to point to potential corrupt/missing system file. here's a couple pages I found on google to help correct that part

https://answers.microsoft.com/en-us/windows/forum/all/error-code-0x8007000d/c585b846-9947-420f-94b4-a856f59b489c

https://errortools.com/windows/fix-windows-10-error-code-0x8007000d/?locale=en

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+BudMan    3,458

If I had to take a wild ass guess you have some sort of corruption going on... calc doesn't run, photo viewer doesn't work - you can not download stuff from the store..

 

You sure your disk is fine?

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+jnelsoninjax    11,798
4 hours ago, kiddingguy said:

Nope. Resetting didn't work.

Uninstalling did. However, I cannot get it downloading again via the Windows Store; error messages.

 

Error message: Code: 0x8007000D

 

I even upgraded via the Insiders Program to 1903 (2019H1), maybe hoping to get some fixes within Windows during the upgrade. Without success.

 

What to do? Resetting/reinstalling Windows 10?

Or are there still other options?

 

Note: I also have issues with the build-in Windows Calculator; it won't start

Have you tried running sfc/scannow from an elevated command prompt?

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+warwagon    12,949

If you haven't already, I would suggest a restart (not a shut down)

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kiddingguy    51

I tried all suggestions.

Thanks @Brandon H @BudMan @jnelsoninjax @warwagon

Unfortunately, none of these worked 😡

 

I have reset my PC. With some new installing of software... everything works again: Calc is opening up, Photos app is working, MS Store is launching.

 

Happy again 😁

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