kiddingguy Posted April 22, 2019 Share Posted April 22, 2019 When I try to open jpeg or png files in the standard Windows 10 Photos app, the message appears that "the data is invalid". I can, however, open the same file in Paint or other programs listed via the "Open with..." (right mouseclick) I run Windows 10, v 1809, 17763.437 What can be the issue here? How can I fix this? Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted April 22, 2019 Supervisor Share Posted April 22, 2019 have you tried resetting the photos app? https://www.maketecheasier.com/photos-app-not-working-windows10-fixes/ if that doesn't work then you could always say screw the UWP photos app and re-enable the legacy Win32 photo viewer https://www.howtogeek.com/225844/how-to-make-windows-photo-viewer-your-default-image-viewer-on-windows-10/ Link to comment Share on other sites More sharing options...
kiddingguy Posted April 22, 2019 Author Share Posted April 22, 2019 (edited) 1 hour ago, Brandon H said: have you tried resetting the photos app? https://www.maketecheasier.com/photos-app-not-working-windows10-fixes/ if that doesn't work then you could always say screw the UWP photos app and re-enable the legacy Win32 photo viewer https://www.howtogeek.com/225844/how-to-make-windows-photo-viewer-your-default-image-viewer-on-windows-10/ Nope. Resetting didn't work. Uninstalling did. However, I cannot get it downloading again via the Windows Store; error messages. Error message: Code: 0x8007000D I even upgraded via the Insiders Program to 1903 (2019H1), maybe hoping to get some fixes within Windows during the upgrade. Without success. What to do? Resetting/reinstalling Windows 10? Or are there still other options? Note: I also have issues with the build-in Windows Calculator; it won't start Edited April 22, 2019 by kiddingguy Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted April 22, 2019 Supervisor Share Posted April 22, 2019 for the pre-loaded apps you usually have to reinstall them from powershell if you uninstall them https://www.intowindows.com/how-to-reinstall-the-photos-app-in-windows-10/ if that doesn't work then I'd switch to the legacy Windows Photo Viewer as I posted above or another 3rd party photo viewer such as Honeyview. That way you don't have to do a complete system reinstall Honeyview is quite nice; I use it at work because they chose to uninstall the UWP Photos app and didn't re-enable the old Windows Photo Viewer (and reg changes are blocked by admin) edit: that error code seems to point to potential corrupt/missing system file. here's a couple pages I found on google to help correct that part https://answers.microsoft.com/en-us/windows/forum/all/error-code-0x8007000d/c585b846-9947-420f-94b4-a856f59b489c https://errortools.com/windows/fix-windows-10-error-code-0x8007000d/?locale=en Link to comment Share on other sites More sharing options...
+BudMan MVC Posted April 22, 2019 MVC Share Posted April 22, 2019 If I had to take a wild ass guess you have some sort of corruption going on... calc doesn't run, photo viewer doesn't work - you can not download stuff from the store.. You sure your disk is fine? Link to comment Share on other sites More sharing options...
jnelsoninjax Posted April 22, 2019 Share Posted April 22, 2019 4 hours ago, kiddingguy said: Nope. Resetting didn't work. Uninstalling did. However, I cannot get it downloading again via the Windows Store; error messages. Error message: Code: 0x8007000D I even upgraded via the Insiders Program to 1903 (2019H1), maybe hoping to get some fixes within Windows during the upgrade. Without success. What to do? Resetting/reinstalling Windows 10? Or are there still other options? Note: I also have issues with the build-in Windows Calculator; it won't start Have you tried running sfc/scannow from an elevated command prompt? Link to comment Share on other sites More sharing options...
+Warwagon MVC Posted April 22, 2019 MVC Share Posted April 22, 2019 If you haven't already, I would suggest a restart (not a shut down) Link to comment Share on other sites More sharing options...
kiddingguy Posted April 23, 2019 Author Share Posted April 23, 2019 I tried all suggestions. Thanks @Brandon H @BudMan @jnelsoninjax @warwagon Unfortunately, none of these worked 😡 I have reset my PC. With some new installing of software... everything works again: Calc is opening up, Photos app is working, MS Store is launching. Happy again 😁 Link to comment Share on other sites More sharing options...
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