Windows prompts for admin password when instaling software but there is no password.

By cosrocket,
in Windows

 Share Followers 0

Recommended Posts

cosrocket    4
Posted (edited)

A friend of mine has a PC on which he wants Adobe Reader installed as his PDF reader, He was having a problem installing it so he asked me to see what was happening. The issue he is having is when he goes to install it or any software, he gets a window prompting him for his administrator password. The thing is he is not using a password to log into Windows. He is logging into Windows with a local administrator account without a password. So if he isn't using a password to log into windows why is he getting the prompt to enter his administrator password when he wants to install software? I tried to change his account from a local account to a Microsoft account but forgot that it would aske me for his local account password which doesn't exist.

I'm at a loss. Does anyone know if there is a way to fix this?

Link to post
Share on other sites
Brandon H    3,993
  • Supervisor
Posted

Admin account has to have a password usually.

 

I'm guessing his user account is set as a limited user; that would be the only reason it asks for another user account and password.

 

If he's sure this isn't the case then something may be very corrupt and it might be time to think about reinstalling Windows fresh

Link to post
Share on other sites
cosrocket    4
  • Author
Posted (edited)

If he is logged in as a limited user is there a way to change  that? 

 

The way it is set up is there are 2 accounts lets say account 1 and account 2. When I go into settings and Sign In Options from what I remember only Account 1 is listed. If I go into Control Panel and then Users only account 2 shows and is listed as a local administraator account. I tried installing software with both accounts but you're prompted for the administrator password even though you can log into Windows with either account without a password.. VERY strange.

Link to post
Share on other sites
n_K    2,815
Posted

start -> run > control userpasswords2 > advanced > local user/group management

From here you can see the accounts and set/change a password (do it from the administrator account)

Link to post
Share on other sites
cosrocket    4
  • Author
Posted

OK, thanks. I'll try that tomorrow. Appreciate your help/

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Followers 0
Go to topic listing

  • Recently Browsing   0 members

    No registered users viewing this page.