devnulllore Posted June 3, 2019 Share Posted June 3, 2019 All of a sudden every time I restart or reboot windows gives me a critical error notification. The screen goes blank by that point so I cannot see what the error is. Are there logs of these errors I can look at. Where do I start? Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/ Share on other sites More sharing options...
jnelsoninjax Posted June 3, 2019 Share Posted June 3, 2019 On 03/06/2019 at 11:22, devnulllore said: All of a sudden every time I restart or reboot windows gives me a critical error notification. The screen goes blank by that point so I cannot see what the error is. Are there logs of these errors I can look at. Where do I start? Expand Event viewer should show you any errors, also you could try Whocrashed (assuming it's a bluescreen error) Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451329 Share on other sites More sharing options...
devnulllore Posted June 3, 2019 Author Share Posted June 3, 2019 No errors in event viewer and "Whocrashed" found no dump files Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451345 Share on other sites More sharing options...
theefool Posted June 3, 2019 Share Posted June 3, 2019 In startup and recovery under system failure do you have "Automatically restart" checked? Try unchecking and seeing if that will allow you to see the error. Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451359 Share on other sites More sharing options...
devnulllore Posted June 3, 2019 Author Share Posted June 3, 2019 No it is not checked Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451396 Share on other sites More sharing options...
shockz Posted June 3, 2019 Share Posted June 3, 2019 "Critical error notification". Is it blue screening? Does it just have an error box pop up? Sounds not legit to me, especially if event viewer isn't showing anything Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451437 Share on other sites More sharing options...
devnulllore Posted June 3, 2019 Author Share Posted June 3, 2019 No blue screen I just hear the critical stop sound just before it goes to the shutdown screen Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451440 Share on other sites More sharing options...
jnelsoninjax Posted June 4, 2019 Share Posted June 4, 2019 Does the system boot at all? If not, I wonder if it is temperature causing it to shut down... you could check the obvious things like dust build up, etc. Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451644 Share on other sites More sharing options...
devnulllore Posted June 4, 2019 Author Share Posted June 4, 2019 System boot's, shut's down and restarts perfectly. I just get the critical error sound just after the screen goes blank on shutdown or reboot. Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451786 Share on other sites More sharing options...
Steven P. Administrators Posted June 4, 2019 Administrators Share Posted June 4, 2019 Try to see if it is a recently installed software or Windows Update that caused it. If you have system restore enabled, maybe go back to a time when you didn't get the critical stop sound. I am guessing it is the sound you hear when an app crashes (or is forced stopped) which usually also pauses shutdown or reboot. It is the most annoying thing to discover hanged programs (even file explorer) when rebooting or shutting down Windows Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451790 Share on other sites More sharing options...
devnulllore Posted June 4, 2019 Author Share Posted June 4, 2019 Yes, it is just annoying. Even my Eset Smart Security gives a critical error when it blocks a malicious website so it could be that. Still looking. Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451793 Share on other sites More sharing options...
eddman Posted June 4, 2019 Share Posted June 4, 2019 (edited) Is there anything in the "Reliability History"? https://www.tenforums.com/tutorials/75294-view-reliability-history-windows-10-a.html Could you video record the issue with your phone and post it here? It sometimes helps to see what's exactly happening. Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451795 Share on other sites More sharing options...
devnulllore Posted June 4, 2019 Author Share Posted June 4, 2019 Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598451802 Share on other sites More sharing options...
devnulllore Posted June 5, 2019 Author Share Posted June 5, 2019 I found out what it is. I use the Electric Sheep screen saver and once in a while my Eset (not so) Smart Security blocks a URL it is trying to reach and Windows gives me the critical error sound. How can I get Eset to stop blocking certain sites? Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598452316 Share on other sites More sharing options...
devnulllore Posted June 6, 2019 Author Share Posted June 6, 2019 I tried putting in the corresponding IP address in the Eset web ignore list but it is still blocking it. Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598452700 Share on other sites More sharing options...
adrynalyne Posted June 6, 2019 Share Posted June 6, 2019 How much of this problem has to do with this? Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598452751 Share on other sites More sharing options...
devnulllore Posted June 6, 2019 Author Share Posted June 6, 2019 Nothing at all. As I said in my last post I found the culprit. It is Eset Smart Security blocking a web site my sceen-saver is trying to get to. Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598452753 Share on other sites More sharing options...
devnulllore Posted June 6, 2019 Author Share Posted June 6, 2019 Besides these are 2 different boxes Link to comment https://www.neowin.net/forum/topic/1383409-critical-error-on-shutdown-or-restart/#findComment-598452758 Share on other sites More sharing options...
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