Broughton Share Posted June 15, 2019 I'm currently applying for a helpdesk position for an SMB, a page of the application form has 3 sections - knowledge, skills and experience. I'm not quite sure how to structure my response across the 3 and wondering if anyone could possibly give me some pointers? For example I assume I'd put things like active directory, group policy, exchange, esxi etc in skills, things I've learnt in previous roles into knowledge and perhaps projects and other things I've worked on into experience? Link to post Share on other sites
Skiver Veteran Share Posted June 19, 2019 I think you've got it spot on, pick out specific area's of expertise you have as you've mentioned. Expand on some of those with any specific projects you've worked on - Mail Migration, Upgrades etc. Best of luck to you! Link to post Share on other sites
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