Reinstalling UEFI firmware on Surface Pro

[IrfanL 29]

Hi,

 

My experience with Surface Pro is getting worse and worse...

 

Yesterday my Surface Pro (5th Gen) received and installed a UEFI firmware update (Surface – Firmware – 234.2706.768.0) after 2 reboot and firmware flash process, the touch screen and pen stopped working.

 

I checked device manager and did not find any malfunctioning driver. Did uninstallation of all relevant firmware  and HID touch screen drivers and reinstalled them using Windows Update, to no result.

 

I want to attempt reinstalling / re-flashing of UEFI firmware, to me this caused the problem, but I could not figure out a way to force it. I was able to download current and older versions of all Firmware but applying/installing them to Firmware devices in Device Manager does not seem to trigger the on-boot flashing process.

 

Wondering if someone here knows of away to force reinstall of the firmware on Surface Pro.

[goretsky 1,017]

Hello,

 

It looks like it is a somewhat convoluted process, but an article at

 

https://blogs.technet.microsoft.com/askpfeplat/2014/10/19/how-to-update-the-surface-pro-3-firmware-offline-using-a-usb-drive/

 

outlines the process for creating USB firmware installation media for the third-generation Surface Pro.  Perhaps the process is similar for yours?

 

Failing that, I would suggest making an appointment with the nearest Microsoft Store to have it repaired.

 

Regards,

 

Aryeh Goretsky