thisdude Posted July 21, 2019 Share Posted July 21, 2019 Ok my knowledge of the current gaming console management is very limited. My console days peaked with the N64. I created an email at outlook.com for one of my son's so he could have a profile on our XBOX. Well in setting it up (about 2/3 years ago) I just put a random birth date not realizing that all the great parental monitoring and controls you can have when they are set up as a child account. So I found out in an online chat with Microsoft Support that once you create an account as an adult it can't be changed to a child. But an account set up as a child can be changed to an adult. I asked the support if there was any work around and he said no. Nice guy but I'm not sure he fully understood what I was asking. So here's my question for the community here. Is there any way I could create a new outlook.com email address (birth date set up as a child) and transfer my son's current XBOX profile (game saves, settings etc) to this new one? Or is there another work around to this that I don't know about? Again I want him set up as a child so I can have the monitoring email reports, set time limits etc. Thanks! 53K5HUN_8 1 Share Link to comment Share on other sites More sharing options...
techbeck Posted July 30, 2019 Share Posted July 30, 2019 Cannot change from adult to teen/child. Cannot xfer games from one gamertag to another either. Best to create a new ID for your kid and then use Gameshare to share the games to his account. Link to comment Share on other sites More sharing options...
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