SD card error - Cannot access files

[metaletty]

Hi guys.

I’m having a problem with my SD card. Notifications of “Preparing SD card” and “SD card removed” keep popping up repeatedly (milliseconds apart) and all my data has disappeared. I have a Samsung Galaxy A3 and a 32GB Samsung Evo+ Micro SDHC Class 10 memory card, which I’ve had for about 2 years now. No physical damage to the SD card, looks brand new as I haven’t touched it since putting it into my phone. I’ve turned my phone off and on, rebooted it, restarted it, dusted the card, inserted it into a different phone but the same thing happens. I’ve also tried connecting my phone to a laptop to view folders on the card but it only picks up the phone’s internal memory, if I try to connect the card directly to the laptop with an adapter I get an error saying “Please insert disk into a Secure Digital storage device”. I’m not the most tech savvy person so I have no idea how to access the card at this point. Almost every forum I’ve searched says to format the card, but I couldn’t care less about the card itself. I have 10 years’ worth of files on it that I need to get access to. I just want to copy the info elsewhere and scrap this card. Lord knows I’m gonna make 50 copies of everything after this. Any help to access the info on the card would be greatly appreciated. Thanks.

[tsupersonic]

If it doesn't work in your phone, another phone, and your laptop, I'd say it's the card itself. I would try/buy a different microSD card, and establish backups for critical data. 

[cork1958]

Ya, I'd say after 10 years, it's probably shot, especially if you've tried it in that many things already. I know files aren't deleted, but might try something like this, https://www.ccleaner.com/recuva Worth a shot anyway.

[goretsky Supervisor]

Hello,

 

Two years seems like a short lifecycle for a genuine Samsung Micro SDXC Card.  Do you know if the card is still under warranty with Samsung?  If so, perhaps they can replace it.

 

Regards,

 

Aryeh Goretsky