Drsuperamerica Posted December 7, 2019 Share Posted December 7, 2019 So I got a new computer but after plugging it all in the monitor kept saying no signal. I went to get an adapter but the adapter ended up not fitting. I tried plugging my computer into a tv with an hdmi cable and after making sure it was on the right input and hdmi it still said no signal. I figured since when I turned on my computer the lights and fans came on that it meant it worked but my brother said it just means the power comes on. I dont know much about computers, is someone able to help me please? Link to comment Share on other sites More sharing options...
Jim K Global Moderator Posted December 7, 2019 Global Moderator Share Posted December 7, 2019 Is this an OEM (like a Dell, HP, etc) brand new computer? If so, list make/model. If it is brand new OEM and you are not getting any display output (even BIOS) ... I would return it. Did you build this yourself (if so, list parts). Link to comment Share on other sites More sharing options...
Nick H. Supervisor Posted December 7, 2019 Supervisor Share Posted December 7, 2019 31 minutes ago, Drsuperamerica said: So I got a new computer but after plugging it all in the monitor kept saying no signal. I went to get an adapter but the adapter ended up not fitting. I tried plugging my computer into a tv with an hdmi cable and after making sure it was on the right input and hdmi it still said no signal. I figured since when I turned on my computer the lights and fans came on that it meant it worked but my brother said it just means the power comes on. I dont know much about computers, is someone able to help me please? Welcome to Neowin! If I understand rightly, you plugged it in to two different monitors and both times it said that there was no signal? Sounds like an issue with the laptop. Can you try other cables (for example, displayport rather than HDMI)? Link to comment Share on other sites More sharing options...
Skyfrog Posted December 7, 2019 Share Posted December 7, 2019 (edited) You might try having someone check the RAM, swap the modules and test one at a time or just try reinserting them. I've often found a poor connection or a bad stick of RAM can cause the computer not to post or display any video. Does it have onboard video or a discrete video card? If it is a card make sure that the PCI-e power cable is connected to it if it requires one. Link to comment Share on other sites More sharing options...
Drsuperamerica Posted December 7, 2019 Author Share Posted December 7, 2019 4 hours ago, Drsuperamerica said: So I got a new computer but after plugging it all in the monitor kept saying no signal. I went to get an adapter but the adapter ended up not fitting. I tried plugging my computer into a tv with an hdmi cable and after making sure it was on the right input and hdmi it still said no signal. I figured since when I turned on my computer the lights and fans came on that it meant it worked but my brother said it just means the power comes on. I dont know much about computers, is someone able to help me please? 4 hours ago, Jim K said: Is this an OEM (like a Dell, HP, etc) brand new computer? If so, list make/model. If it is brand new OEM and you are not getting any display output (even BIOS) ... I would return it. Did you build this yourself (if so, list parts). I believe it is an OEM, I got it through newegg but the computer itself is from ABS. The model is ABS Mage E Ala107 Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted December 7, 2019 Moderator Share Posted December 7, 2019 Stupid question, but are you connecting your monitor to onboard video or your GFX card? (we all done it) Link to comment Share on other sites More sharing options...
Jim K Global Moderator Posted December 7, 2019 Global Moderator Share Posted December 7, 2019 Yea, make sure you are plugged into the GPU. It seems this PC has the Ryzen 2600 so the video outputs on the motherboard will not work (the Ryzen 2600 does not have an integrated GPU). https://www.newegg.com/abs-computer-technologies-mage-e-ala107/p/N82E16883102697 See below image for clarity. Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted December 7, 2019 Moderator Share Posted December 7, 2019 6 minutes ago, Jim K said: Yea, make sure you are plugged into the GPU. It seems this PC has the Ryzen 2600 so the video outputs on the motherboard will not work (the Ryzen 2600 does not have an integrated GPU). I know this first hand. (see my sig) Link to comment Share on other sites More sharing options...
SnoopZ Posted December 7, 2019 Share Posted December 7, 2019 Also make sure the correct monitor source is selected on the monitor. Link to comment Share on other sites More sharing options...
-_MSD_- Posted December 7, 2019 Share Posted December 7, 2019 yep, try that, (although these days most have on board and they should work whether u have a gpu or not)....if nothing happens, take side off and give graphics card a bang as it may have come loose in transit... Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted December 7, 2019 Moderator Share Posted December 7, 2019 1 hour ago, -_MSD_- said: yep, try that, (although these days most have on board and they should work whether u have a gpu or not)....if nothing happens, take side off and give graphics card a bang as it may have come loose in transit... Some, yes, but he doesn't have an APU, so onboard has no connection with the CPU. Link to comment Share on other sites More sharing options...
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