Random Reboots on Windows Machine


Recommended Posts

dipsylalapo

So another day another problem. 

 

I've got a Windows 10 mini server that I use to serve media to Plex (amongst other things).

 

I've noticed over the last few days that the server has been crashing at random times. Last three days it was 19:46, 12:24 and 04:48.

 

Windows Events suggests is was a BugCheck with the following detail. This was from the reboot last night.

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff80008373358). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 1755d696-fc40-4f41-975a-464e3c9fcd42.

 

The previous two reboots were for the same reasons. The machine is fairly static (not much changes bar Windows updates) so not sure what could have happened. I did install Malwarebytes onto the machine, but this was two days before anything happened.

 

 

Edit - So there was a Windows Update installed the same day this started. 

 

It was a Security Intelligence Update for Windows Defender Antivirus (KB2267602)

 

Off to investigate.

Link to post
Share on other sites
Sulphy

So, what build and version number have you got installed?

 

My plex server is running version 2004, build 19551 still... and has been rock solid. My main pc is on 19624... and since the update, i have not had any issues either... 

Link to post
Share on other sites
dipsylalapo

Windows is Version 1909 with build 18363.815

Link to post
Share on other sites
Nick H.

Have you installed any drivers recently? Added any new hardware?

 

I'm going with the idea that a Windows update has caused one of the devices to malfunction.

Link to post
Share on other sites
dipsylalapo
1 minute ago, Nick H. said:

Have you installed any drivers recently? Added any new hardware?

 

I'm going with the idea that a Windows update has caused one of the devices to malfunction.

Not intentionally, As I mentioned this machine is fairly static, it's mainly used to serve media so no new hardware since it was built. 

 

I'll double check drivers.

  • Like 1
Link to post
Share on other sites
dipsylalapo

So I think I mentioned in OP that the day before I installed Malwarebytes, 

 

That was the last thing that installed drivers. 

Link to post
Share on other sites
Nick H.
2 minutes ago, dipsylalapo said:

So I think I mentioned in OP that the day before I installed Malwarebytes, 

 

That was the last thing that installed drivers. 

:whistle::laugh:

Link to post
Share on other sites
dipsylalapo
45 minutes ago, Nick H. said:

:whistle::laugh:

Right I'm going to uninstall Malwarebytes and see if that improves things! Report back in a few days.

Link to post
Share on other sites
  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.