Your connection is not private / NET :: ERR_CERT_COMMON_NAME_INVALID; what can it be?


Recommended Posts

A question for you guys :cool:

 

My parents get the following message on their notebooks (two, each with Windows 10, 2004 update installed and ESET Internet Security 13.2.16.0) when they are trying to log on via their browser (I checked it both on Google Chrome and Edge):

  Quote

Your connection is not private

Cyber criminals may try to steal your details from www.rabobank.nl (for example passwords, messages or credit card details).

More information NET :: ERR_CERT_COMMON_NAME_INVALID

 

Help improve Chrome security by sending URLs of some pages you visit, limited system data, and certain page content to Google. Privacy Policy The server cannot prove that this is www.rabobank.nl. The server's security certificate comes from divafe.pass.bundesliga.com. This could be caused by a misconfiguration or an attacker intercepting your connection.

 

Continue to www.rabobank.nl (unsafe)

Expand  

I know that on Edge no extensions are used. For Chrome I'm not 100% sure.

The strange thing is... when I create a hotspot via my phone (different ISP) I get the same message.

ESET has been totally uninstalled, still with this same message.

When accessing www.rabobank.nl from an iPad (iPad OS 13.6 installed) on both Chrome and Safari the same message is shown.

 

When I go to www.rabobank.nl on my notebook, I can access the site. Not warnings and no messages. I also do run Win 10, 2004 update and ESET Internet Security 13.2.16.0). I have the same ISP for broadband as my parents.

 

What can this situation be? Is it ISP-related (in that case I should have the same issues as well I guess)?!

Might it be router-related (that's the only difference in setup between my parents and myself)?

I also think it's strange that the security certificate is somehow coming from - or the assumption is given: divafe.pass.bundesliga.com

 

When I click to continue a warning "Access denied" is shown and the whole page is not accessible.

It's a problem with the site. Looks like that sites security certificate is no good. 

  On 10/08/2020 at 11:59, xrobwx71 said:

It's a problem with the site. Looks like that sites security certificate is no good. 

Expand  

I've been to the site, checked the cert, seems fine to me.  What are you basing this diagnosis on?

  • Like 1

It is to do with security certificates, in earlier versions of Chrome/Chromium/Edge a single certificate was allowed to cover all subdomains, in the latest versions it's far more picky to avoid cross site trust issues.

Lots of sites still don't have the new style certificates and if you trust the site it's probably ok to click through the error message using the advanced link on the error page (i.e. it's no less safe than it was before the change).

  On 10/08/2020 at 12:19, Ixion said:

It is to do with security certificates, in earlier versions of Chrome/Chromium/Edge a single certificate was allowed to cover all subdomains, in the latest versions it's far more picky to avoid cross site trust issues.

Lots of sites still don't have the new style certificates and if you trust the site it's probably ok to click through the error message using the advanced link on the error page (i.e. it's no less safe than it was before the change).

Expand  

The key is for rabobank.nl - the user is going to rabobank.nl

No subdomains in play here...

 

Are you certain?

So is there a way to delete (from my parents computer) certificates relating to rabobank.nl (or maybe even all certificates) and then go to this site again and de new ones 'will be newly loaded in' or something?! (or am I saying something stupid here).

Like I said... on my computers is there no error whatsoever... and also I and running the latest versions of Chrome, Edge (and Brave).

 

But than again... why is this present on Windows PC as well as iPad (different OS'es, different browsers)?!

Same (WiFi-)network they're connecting, although on their Windows PC with my iPhone as hotspot on a different carrier the same error occurs (so I guess not network/ISP related than).

  On 10/08/2020 at 12:25, Code Name: Lockdown said:

The key is for rabobank.nl - the user is going to rabobank.nl

No subdomains in play here...

 

Are you certain?

Expand  

While his diagnosis is wrong, the sub domain is www.*
 

Which is still valid for this cert. 

  On 10/08/2020 at 12:48, kiddingguy said:

So is there a way to delete (from my parents computer) certificates relating to rabobank.nl (or maybe even all certificates) and then go to this site again and de new ones 'will be newly loaded in' or something?! (or am I saying something stupid here).

Like I said... on my computers is there no error whatsoever... and also I and running the latest versions of Chrome, Edge (and Brave).

 

But than again... why is this present on Windows PC as well as iPad (different OS'es, different browsers)?!

Same (WiFi-)network they're connecting, although on their Windows PC with my iPhone as hotspot on a different carrier the same error occurs (so I guess not network/ISP related than).

Expand  

Your best bet is to actually go to the site despite the warnings and examine the cert info. Don’t enter any info. 

  On 10/08/2020 at 13:13, adrynalyne said:

Your best bet is to actually go to the site despite the warnings and examine the cert info. Don’t enter any info. 

Expand  

That's not possible... going to the website (via Ignore) gives a new page with 'Access denied' and an error code. Nothing can be done there.... just a plain, simple html-website thingy.

  On 10/08/2020 at 13:38, kiddingguy said:

That's not possible... going to the website (via Ignore) gives a new page with 'Access denied' and an error code. Nothing can be done there.... just a plain, simple html-website thingy.

Expand  

And what did the url end up being?

  On 10/08/2020 at 13:38, kiddingguy said:

That's not possible... going to the website (via Ignore) gives a new page with 'Access denied' and an error code. Nothing can be done there.... just a plain, simple html-website thingy.

Expand  

screenshot?

 

almost sounds like it's being blocked by your ISP then or something.

  On 10/08/2020 at 14:44, Brandon H said:

screenshot?

 

almost sounds like it's being blocked by your ISP then or something.

Expand  

Not specifically the ISP, because when I use my cell carrier (KPN), a different one than their ISP (Ziggo), I still get the same message on their notebooks.

So I think not ISP related (though cannot confirm 100%).

 

I haven't yet tried my notebook on their WiFi-network. Or my mum's and dad's notebook on my WiFi. Might be something to try....

 

EDIT:

I'll try to obtain the screenshots.... :)

  On 10/08/2020 at 15:16, kiddingguy said:

Not specifically the ISP, because when I use my cell carrier (KPN), a different one than their ISP (Ziggo), I still get the same message on their notebooks.

So I think not ISP related (though cannot confirm 100%).

 

I haven't yet tried my notebook on their WiFi-network. Or my mum's and dad's notebook on my WiFi. Might be something to try....

 

EDIT:

I'll try to obtain the screenshots.... :)

Expand  

oh, that's even more telling if you get the same issue on a cellphone that's not even on the same network.

 

their web dev must have broke or forgot to renew something. if that's the case there's not much you'll be able to do unless you know of a support email for them you can contact.

  On 10/08/2020 at 15:24, Brandon H said:

oh, that's even more telling if you get the same issue on a cellphone that's not even on the same network.

 

their web dev must have broke or forgot to renew something. if that's the case there's not much you'll be able to do unless you know of a support email for them you can contact.

Expand  

Well the thing is... on my notebooks at home (on my home wifi-network; different than my parents') this www.rabobank.nl site is working as it should be.

Also with Windows 10, May 2020 update & the same version of ESET Internet Security installed (as well as with Chrome and Edge).

 

So for some reason it looks like it's all machine related at my parents (both 2 notebooks of theirs & and iPad)... :wacko:

  On 10/08/2020 at 15:40, kiddingguy said:

Well the thing is... on my notebooks at home (on my home wifi-network; different than my parents') this www.rabobank.nl site is working as it should be.

Also with Windows 10, May 2020 update & the same version of ESET Internet Security installed (as well as with Chrome and Edge).

 

So for some reason it looks like it's all machine related at my parents (both 2 notebooks of theirs & and iPad)... :wacko:

Expand  

Have you tried incognito with ad blockers turned off?

Not showing any issues with going to that site.. 

 

https://www.rabobank.nl

 

Cert checks out fine.. Both FF (79) and Edge

edge.thumb.png.e7ec69d1155d4611af35e892ae09f80a.png

It's possible that ESET's SSL filtering is causing the issue. Try disabling it by going to Settings--Advanced Setup--Web And Email--SSL/TLS and unchecking all options there. And finally restart WIndows.

 

https://i.imgur.com/JRVF3zP.png

Hello,

From the error message, it sounds like there was a URL on the bank's web page, divafe.pass.bundesliga.com, which was trying to serve up content for radobank.nl.  I cannot reproduce the error now, so I am guessing whatever occurred has since been fixed by the bank's IT department.  From looking at https://www.eset.com/nl/over/contact/, ESET's technical support can be contacted at +31 (0)184 647 730, so if the problem is still happening, I would suggest calling them for further assistance.

Regards,

Aryeh Goretsky

 

Turns out it was ISP related.

For some reason the modem hadn't been rebooted for 26x days and kinda 'hung' on something.

A reset fixed the issue and everything is working again as it should be. And rabobank.nl can be reached and visited again.

 

Thx for the help and replies!

  • Like 2
  On 12/08/2020 at 16:03, kiddingguy said:

Turns out it was ISP related.

For some reason the modem hadn't been rebooted for 26x days and kinda 'hung' on something.

A reset fixed the issue and everything is working again as it should be. And rabobank.nl can be reached and visited again.

 

Thx for the help and replies!

Expand  

Reset fixes everything, bro. 😛

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • I will confirm the Vista hate was ridiculous. They had a point before SP1 and too many didn't use newer components at launch, misleading some to believe it was bad. It really wasn't (after SP1.) The jump from 98/ME to XP didn't get a bad reaction at all from what I remember. 8 was awful. 10 for the most part ran pretty well but people disliked the telemetry and standard MS shenanigans, but 11 is definitely worse in some ways.
    • What I can confirm to not be exaggerations or misinformation is the slowness of the standard right click menus and the Task Manager in Windows 11, even on brand spanking new bare installs.
    • Linux 6.16-rc2: Smaller than usual, but with notable network and bcachefs tweaks by Paul Hill Linus Torvalds, the creator of the Linux kernel, has just released the second release candidate of Linux 6.16. Following the release of Linux 6.15, developers submitted their new features to be merged with Linux 6.16. These release candidates are focused on polishing the kernel before release, following the merging of new features. In his weekly mailing list post, Torvalds noticed that things were pretty quiet this week and that this could be due to developers taking a summer vacation or just taking a break following a large merge window a few weeks ago. This isn’t uncommon at this point in the cycle and Torvalds expects more activity next week. Networking and bcachefs dominate changes The second release candidate, despite being small, still brings some notable changes, namely network drivers, Bluetooth drivers, and bcachefs, a copy-on-write filesystem for Linux. The improvements to network drivers have a direct impact on end users, it means that newer networking hardware works out of the box when you install Linux and existing problematic drivers get fixed. There were also improvements made to the Rust infrastructure and core networking changes. Implementing Rust in the kernel is good for users as it has memory safety built in, leaving hackers less to attack in Linux systems. Rust has received backlash by some opinionated Linux developers who don’t want to learn a new language, but it doesn’t look like it’s going anywhere. Under the hood: specific fixes This week, a diverse set of developers have contributed fixes to the kernel that improve kernel stability, Bluetooth connectivity, file sharing over SMB, and virtualization performance. Some specific changes this week include: Fixes for CPU burning, firmware stats, and use-after-free (UAF) issues with the ath11k and ath12k Wi-Fi drivers. Various fixes for UAF, NULL pointer differences and advertising issues in Bluetooth drivers. Improvements to Server Message Block (SMB) related to directory cache reuse and a fix for performance regression with deferred closes. In KVM (Kernel-based Virtual Machine), there are fixes for SEV-SNP support, memory pre-faulting, and ARM64 selftests. The SMB fixes are notable because it's an important protocol in networked Windows environments. It helps with file sharing, printer sharing, and Active Directory integration. By improving Linux’s support for this protocol, readers using SMB in Linux to talk to Windows machines will have a smoother experience. Ongoing development Linux 6.16 is due to get seven or eight release candidates over the cycle so there are now five or six weeks until the stable version arrives. Even when it is out, most people’s first use of this kernel will be when distributions decide to ship it, as they can be tricky to install manually. Stay tuned each week as we bring you all the new changes which each new release candidate.
    • Just checked my B650 Motherboard again, nothing there as yet, Guess 800 series getting it first, which i can understand as that's newer series, and chipset. I'll check again in a few days or a week depending on how busy i am
  • Recent Achievements

    • Explorer
      Legend20 went up a rank
      Explorer
    • One Month Later
      jezzzy earned a badge
      One Month Later
    • First Post
      CSpera earned a badge
      First Post
    • One Month Later
      MIR JOHNNY BLAZE earned a badge
      One Month Later
    • Apprentice
      Wireless wookie went up a rank
      Apprentice
  • Popular Contributors

    1. 1
      +primortal
      624
    2. 2
      ATLien_0
      275
    3. 3
      +FloatingFatMan
      178
    4. 4
      Michael Scrip
      152
    5. 5
      Steven P.
      115
  • Tell a friend

    Love Neowin? Tell a friend!