Windows freezes randomly


Recommended Posts

For the past week or so, Windows just randomly freezes, but it is such a way that I still have mouse/keyboard control, but if I try to restart, or anything else, it does not work. I have checked the event viewer and the only errors seem to be related to the Razer keyboard that I was using, and how a program that it needed could not be started. I have now switched back to the Logitech keyboard, but I really want to know what is causing these freezes. I have done virus and malware scans, they come back clean. I have done SFC and it finds no errors. The OS is installed on M.2 and I have not had any issues until now with any freezes etc. The odd thing about the freeze is I have dual monitors, and I usually have my surveillance cameras pulled up on the second monitor, and it has a clock that shows seconds, it will have stopped, which then gives me the indication that something is going on, or I can be in the middle of browsing YouTube or something else, and it suddenly stops responding.  There have been a few warnings in the event viewer, one of them is: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW.  hr = 0x8007001f, A device attached to the system is not functioning. Another error is: The IPv4 TCP/IP interface with index 9 failed to bind to its provider. Also get the same error except IPv6. I have googled these errors, and really can not tell what they mean and what I should do. Drivers are all up to date, windows is up to date.

 

Link to comment
https://www.neowin.net/forum/topic/1403638-windows-freezes-randomly/
Share on other sites

Does the M.2's Smart data get a clean bill of health?

 

You could try downloading hdtune (trial version) and doing an error scan on the drive. Maybe it's a bad drive. I'd also recommend mem testing your ram could be an issue there too. Is it a desktop? Maybe the graphics card is over heating. Are the fans clean?

 

Does the system have onboard video? if it does, pull the graphics card (if there is one) and plug it into the onboard video and see if your issue goes away.

Mine has also frozen up randomly today twice,  will be troubleshooting mine more time,   So far tests done so far, come back all good with mine, and heck mine was just clean installed,    Will get a flash drive ready for Memtest86, and let that run over night asap,  then move on to further tests if needed.     Hope your able to solve your issue asap OP, and i solve mine in the coming days here, or it just magically goes away lol

 

1 hour ago, warwagon said:

Does the M.2's Smart data get a clean bill of health?

 

You could try downloading hdtune (trial version) and doing an error scan on the drive. Maybe it's a bad drive. I'd also recommend mem testing your ram could be an issue there too. Is it a desktop? Maybe the graphics card is over heating. Are the fans clean?

 

Does the system have onboard video? if it does, pull the graphics card (if there is one) and plug it into the onboard video and see if your issue goes away.

Yes it's SMART says no issues, no onboard video, and I have cleaned the system (internally) about 2 months ago.

 

45 minutes ago, Jose_49 said:

I know you said sfc scannow... I just fixed a computer today running the



chkdsk /f /r 

command.

On one of the reboots (having to power the system totally off) it came up and decided it needed to do a disk check

This might help with the VSS issues:

 

Free Diagnostics & Repair for Volume Shadow Copy Service (acronis.com)

 

If you're not confident with using advanced tools, you might want to pass on this.  (It's not that advanced, think of it as power user lite)

Edited by Joe User
54 minutes ago, Joe User said:

This might help with the VSS issues:

 

Free Diagnostics & Repair for Volume Shadow Copy Service (acronis.com)

 

If you're not confident with using advanced tools, you might want to pass on this.  (It's not that advanced, think of it as power user lite)

 

I'm not sure what I am supposed to about the free space issue:

 

vss.thumb.PNG.f883c3e596447f81f102dd9d6b884ca6.PNG

Looking at that. I don't think the VSS error is your root cause unless it's repeating constantly whenever your system pauses. The VSS error looks like an issue with system restore or image backup.

 

Does the mouse pointer freeze as well or is it still moving?

 

 

39 minutes ago, Joe User said:

Looking at that. I don't think the VSS error is your root cause unless it's repeating constantly whenever your system pauses. The VSS error looks like an issue with system restore or image backup.

 

Does the mouse pointer freeze as well or is it still moving?

 

 

Mouse still moves, which is even more strange!

18 hours ago, jnelsoninjax said:

Mouse still moves, which is even more strange!

It means the issue is more likely software related. The mouse and keyboard have some of the highest priorities in Windows, if they stop moving it's usually an indication of a major hardware failure. The other thing to try is hitting the numlock during a pause, if the light doesn't turn off and on it's usually hardware. 

 

This isn't 100% accurate. HDD or SSD problems can cause pauses but keep the mouse and keyboard working. So the next thing to do is check the event log for disk timeouts or errors. They'll be pretty obvious if they're the cause of your problems, there will be lots of them within a few seconds of every pause.

Moving on to less likely, remove as many USB devices as you can.

 

If none of this turns up anything, your next decision is if you want to spend hours tracking down a software issue or hours reinstalling Windows.

 

21 minutes ago, Joe User said:

It means the issue is more likely software related. The mouse and keyboard have some of the highest priorities in Windows, if they stop moving it's usually an indication of a major hardware failure. The other thing to try is hitting the numlock during a pause, if the light doesn't turn off and on it's usually hardware. 

 

This isn't 100% accurate. HDD or SSD problems can cause pauses but keep the mouse and keyboard working. So the next thing to do is check the event log for disk timeouts or errors. They'll be pretty obvious if they're the cause of your problems, there will be lots of them within a few seconds of every pause.

Moving on to less likely, remove as many USB devices as you can.

 

If none of this turns up anything, your next decision is if you want to spend hours tracking down a software issue or hours reinstalling Windows.

 

I uploaded the event log in a csv format here: https://www.dropbox.com/s/46jizumt276fs0n/Event.csv?dl=0

If you are interested in trying to help me decipher it.

12 minutes ago, jnelsoninjax said:

I uploaded the event log in a csv format here: https://www.dropbox.com/s/46jizumt276fs0n/Event.csv?dl=0

If you are interested in trying to help me decipher it.

What version and build of Windows 10 are you using? You can run winver.exe and get the info.

 

Make sure you have your latest network card drivers installed. There are some errors that may be network card related. Normally network errors don't pause the system, they just drop the network connection, but it's worth looking at.

 

Other things:

The WinRing0... error is most likely caused by some monitoring software you installed and most likely uninstalled, but it didn't remove everything.

Audible for Windows Phone error looks like an incompatible app, but I don't use audible, so I don't know if the Windows 10 version calls itself that. I would reinstall it if you use it, uninstall it if you don't.

Windows photos might need to be reinstalled.

Does Paperscan work? Are you using it? 

 

 

15 minutes ago, Joe User said:

What version and build of Windows 10 are you using? You can run winver.exe and get the info.

 

Make sure you have your latest network card drivers installed. There are some errors that may be network card related. Normally network errors don't pause the system, they just drop the network connection, but it's worth looking at.

 

Other things:

The WinRing0... error is most likely caused by some monitoring software you installed and most likely uninstalled, but it didn't remove everything.

Audible for Windows Phone error looks like an incompatible app, but I don't use audible, so I don't know if the Windows 10 version calls itself that. I would reinstall it if you use it, uninstall it if you don't.

Windows photos might need to be reinstalled.

Does Paperscan work? Are you using it? 

 

 

20H2

AFIK the network driver is up to date.

211343942_networkadapters.PNG.d686bc6d41cb9727f85fb8047a5379df.PNG

No idea why there are so many network adapters listed.

 

Audible, I've never used it, and it is supposedly uninstalled (don't even have a Windows Phone, so I have no idea why it would be installed), same with Windows Photo (I uninstalled it, don't need it), Paperscan works, just used it today.

The WinRing0 error, I have no idea, I have not installed any monitoring software other than Glasswire, and it is installed and running.

53 minutes ago, jnelsoninjax said:

20H2

AFIK the network driver is up to date.

211343942_networkadapters.PNG.d686bc6d41cb9727f85fb8047a5379df.PNG

No idea why there are so many network adapters listed.

 

Audible, I've never used it, and it is supposedly uninstalled (don't even have a Windows Phone, so I have no idea why it would be installed), same with Windows Photo (I uninstalled it, don't need it), Paperscan works, just used it today.

The WinRing0 error, I have no idea, I have not installed any monitoring software other than Glasswire, and it is installed and running.

The WAN miniport's are normal. Are you using NordVPN?

 

Found this too ..

 

 

 

31 minutes ago, warwagon said:

The WAN miniport's are normal. Are you using NordVPN?

 

Found this too ..

 

 

 

Yes, I use NordVPN. As for the reddit post, I read through it, and have done everything that they suggested (dism, sfc, etc)

16 minutes ago, jnelsoninjax said:

Yes, I use NordVPN. As for the reddit post, I read through it, and have done everything that they suggested (dism, sfc, etc)

including this .. dism /online /cleanup-image /startcomponentcleanup

 

Once the computer freezes, how long have you let it sit to see if it comes out of it?

13 minutes ago, warwagon said:

including this .. dism /online /cleanup-image /startcomponentcleanup

 

Once the computer freezes, how long have you let it sit to see if it comes out of it?

Once it freezes, it does not come out, I have to turn off the system to regain control.

I use this batch file to do my DISM commands:


::::::::::::::::::::::::::::::::::::::::::::
:: Automatically check & get admin rights V2
::::::::::::::::::::::::::::::::::::::::::::
@echo off
CLS
ECHO.
ECHO =============================
ECHO Running Admin shell
ECHO =============================

:init
setlocal DisableDelayedExpansion
set "batchPath=%~0"
for %%k in (%0) do set batchName=%%~nk
set "vbsGetPrivileges=%temp%\OEgetPriv_%batchName%.vbs"
setlocal EnableDelayedExpansion

:checkPrivileges
NET FILE 1>NUL 2>NUL
if '%errorlevel%' == '0' ( goto gotPrivileges ) else ( goto getPrivileges )

:getPrivileges
if '%1'=='ELEV' (echo ELEV & shift /1 & goto gotPrivileges)
ECHO.
ECHO **************************************
ECHO Invoking UAC for Privilege Escalation
ECHO **************************************

ECHO Set UAC = CreateObject^("Shell.Application"^) > "%vbsGetPrivileges%"
ECHO args = "ELEV " >> "%vbsGetPrivileges%"
ECHO For Each strArg in WScript.Arguments >> "%vbsGetPrivileges%"
ECHO args = args ^& strArg ^& " "  >> "%vbsGetPrivileges%"
ECHO Next >> "%vbsGetPrivileges%"
ECHO UAC.ShellExecute "!batchPath!", args, "", "runas", 1 >> "%vbsGetPrivileges%"
"%SystemRoot%\System32\WScript.exe" "%vbsGetPrivileges%" %*
exit /B

:gotPrivileges
setlocal & pushd .
cd /d %~dp0
if '%1'=='ELEV' (del "%vbsGetPrivileges%" 1>nul 2>nul  &  shift /1)

::::::::::::::::::::::::::::
::START
::::::::::::::::::::::::::::
REM Run shell as admin (example) - put here code as you like
ECHO %batchName% Arguments: %1 %2 %3 %4 %5 %6 %7 %8 %9
Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

19 hours ago, jnelsoninjax said:

Once it freezes, it does not come out, I have to turn off the system to regain control.

But the mouse pointer is still moving? Do the keyboard numlock and capslock lights still toggle on and off?

 

What video card do you have?

1 hour ago, Joe User said:

But the mouse pointer is still moving? Do the keyboard numlock and capslock lights still toggle on and off?

 

What video card do you have?

I assuming that the numlock/capslock still toggle, as I can press ctrl+alt+del, but since changing the keyboard, I have not had any more freezes.

ASUS ROG Nvidia GTX 2080

9 hours ago, Joe User said:

Did you recently change video cards? If so, from what?

 

No, I have had the same GPU since I built the system ~2 years ago

Edit: after almost 3 days of uptime, windows froze up again. I was watching YouTube, and the audio kept going, but the video stalled, and when I refreshed the page, it would not replay. I checked and the caps lock and num lock lights turned on and off while the system was froze, I even attempted (as I have before) to run the command shutdown /r and also restart via the lock screen, neither of which worked.

5 hours ago, jnelsoninjax said:

No, I have had the same GPU since I built the system ~2 years ago

Edit: after almost 3 days of uptime, windows froze up again. I was watching YouTube, and the audio kept going, but the video stalled, and when I refreshed the page, it would not replay. I checked and the caps lock and num lock lights turned on and off while the system was froze, I even attempted (as I have before) to run the command shutdown /r and also restart via the lock screen, neither of which worked.

Based on what you're saying I'm almost positive your problem is system software or driver related and not failing hardware.  Does CTRL-ALT-DEL do anything when it's like this? 

4 minutes ago, Joe User said:

Based on what you're saying I'm almost positive your problem is system software or driver related and not failing hardware.  Does CTRL-ALT-DEL do anything when it's like this? 

Yes and no, yes it brings up the blue screen with the options, but using that to restart or anything else does not work. I did some digging on WinRing0 error that keeps showing up, and there is no WinRing service on my local machine, but when I search the drive(s) there are quite a few files with the WinRing0 name, same with Audible, I went to the MS Store, and it shows that Audible is installed still, so IDK why it can't be loaded.

4 minutes ago, jnelsoninjax said:

Yes and no, yes it brings up the blue screen with the options, but using that to restart or anything else does not work. I did some digging on WinRing0 error that keeps showing up, and there is no WinRing service on my local machine, but when I search the drive(s) there are quite a few files with the WinRing0 name, same with Audible, I went to the MS Store, and it shows that Audible is installed still, so IDK why it can't be loaded.

Here's a longshot. It's possible something is causing the windows shell to hang.

 

*Warning: Use this at your own risk, make sure you have a backup of everything and a working recovery disk. You are responsible for all changes made and any issues that may arise from those changes.*   While I've never managed to make my computer unbootable via shell extension changes, there's always a first, so please make sure you back up your work, the last thing you want is to lose data. 

 

Nirsoft has a freeware program that I've used to let you see what third party shell extensions you have running. https://www.nirsoft.net/utils/shexview.html

Also, run the Windows Task manager and click the startup tab.

See if there's anything in there that doesn't belong. 

 

And lastly, it couldn't hurt to re-install the latest video card drivers.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Google Pixel 11 series: Here's what to expect by Hamid Ganji Google Pixel 10 series In recent years, Google has successfully turned its Pixel devices into worthy contenders in the smartphone market. The search giant is now preparing to launch the Pixel 11 series in just a few months, and many Pixel fans are likely wondering what Google has in store for them this year. The next lineup of Google smartphones includes four devices: the Pixel 11, Pixel 11 Pro, Pixel 11 Pro XL, and Pixel 11 Pro Fold. This year, we don’t expect Google to bring revolutionary upgrades to its handsets, and the Pixel 11 series is likely to receive modest hardware improvements alongside a slew of AI-powered features. Here are the rumored specifications of the Google Pixel 11 series ahead of its official debut: When will the new Pixel phones be unveiled? The last two generations of Google Pixel phones (Pixel 9 series and Pixel 10 series) were launched in August, unlike the previous three generations that debuted in October. With that in mind, we expect Google to unveil the Pixel 11 series sometime in August 2026. The exact launch date has yet to be confirmed. Google Pixel 11 CAD renders - Image via AndroidHeadlines How much will the Pixel 11 series cost? Predicting the final price of upcoming smartphones has become increasingly difficult. As you may know, RAM and memory prices are rising sharply, leading to significant increases in the cost of consumer electronics. Recently, Apple CEO Tim Cook said that price increases for some future Apple products are unavoidable, suggesting that the iPhone 18 series could become more expensive. Google has remained tight-lipped about any potential price increases for the Pixel 11 series. If the company manages to maintain last year’s pricing structure, here’s what the lineup could cost: Pixel 11: $799 Pixel 11 Pro: $999 Pixel 11 Pro XL: $1,199 Pixel 11 Pro Fold: $1,799 Given current market conditions, it may be difficult for Google to avoid raising prices unless it adopts cost-saving measures, such as equipping the base model with 8GB of RAM. Google Pixel 11 series anticipated specs: We expect the Google Pixel 11 series to debut with a new Tensor G6 processor as well as an upgraded camera system. The overall design, however, is expected to remain largely unchanged across the lineup. Specifications Pixel 11 Pixel 11 Pro Pixel 11 Pro XL Pixel 11 Pro Fold Display 6.3-inch LTPO AMOLED / 120Hz refresh rate / up to 3100 nits of brightness 6.3-inch Super Actua LTPO OLED, 120Hz refresh rate, up to 3600 nits of brightness 6.8-inch Super Actua LTPO OLED, 120Hz refresh rate, up to 3600 nits of brightness 8-inch inner screen and 6.4-inch outer display, 120Hz refresh rate, up to 3600 nits of brightness RAM & Processor Tensor G6 / 8-12GB of RAM Tensor G6 / 12-16GB of RAM Tensor G6 / 12-16GB of RAM Tensor G6 / 16GB of RAM Storage options 128GB or 256GB 256GB, 512GB, 1TB 256GB, 512GB, 1TB 256GB, 512GB, 1TB Camera 50MP main sensor, 13MP ultra-wide, 10.8MP 5x telephoto, 10.5MP front camera 50MP main camera, 48MP ultra-wide, 48MP telephoto with 5x optical zoom, 42MP selfie camera 50MP main camera, 48MP ultra-wide, 48MP telephoto with 5x optical zoom, 42MP selfie camera 50MP main camera, 10.5MP ultra-wide camera, 10.8MP telephoto camera, 10MP front camera, 10MP inner camera Battery 4,840 mAh 4,707 mAh 5,000 mAh 4,658 mAh Software Android 17 Android 17 Android 17 Android 17 The Pixel 11 series won’t be a major departure from its predecessor, with Google instead focusing on subtle improvements and AI additions such as Gemini Intelligence. However, a patent filed by Google suggests the company is working on a removable battery for its smartphones, and we could see this feature make its way to the Pixel 11 Pro Fold. Given that nearly all smartphones today lack removable batteries, such a feature would be a welcome addition to future Pixel devices. That said, it may not arrive with this year’s lineup after all, and the final decision is yet to be made by Google. The Pixel 11 series could also face an uphill battle in the market. In the Android segment, Samsung is performing well with the Galaxy S26 series, while the Galaxy Z Fold 8 lineup is also expected to launch next month. On the other hand, Apple is preparing to unveil the iPhone 18 Pro and iPhone 18 Pro Max in September alongside its first foldable iPhone.
    • At least AMD is still taking Windows 10 seriously (after the oops) before it consumer extended support ends. @WaltC - Memories, 2x Voodoo in SLI with a Riva TNT with an Aureal A3D soundcard.
    • So size is the ONLY selling point????? People have been plugging in PC's to TV's in living rooms for 20+ years. I would take a bigger box for more peformance. Also lot and lots of SFF/Mini ITX build guides out there.
    • My point is, if you buying this instead of a console for TV purposes, that you need to understand that you will not be able to play the most popular MP games with Steam OS. Now if you are not into those games, and into some of the perputual alpha/beta games on Steam then this is an option. I would argue a gaming PC would be the better route, more expensive but take the 1k -1.4k you are about to spend on this thing and build a better one. Because it is running Linux you can overide its 1080p settings. However The Verge complained about its 1080p cap and how you would have to get around it at the CLI, so someone buying this instead of a PS5 or Xbox might have a challege on their hands.
    • A review of Synology's BeeCamera software for the BeeStation Plus by Christopher White Synology is leaning into the BeeStation and the BeeStation Plus, and it's easy to understand why. While power users will want something more customizable, the BeeStation and its more powerful sibling, the BeeStation Plus, are great for those who want a device they can simply plug in, click a few buttons, and have it work as their own personal cloud. Until recently, the device was mostly used for the storage of files, photos, and videos, and with the Plus model, you could install and stream media through Plex. Synology recently released a new free application for the BeeStation Plus called BeeCamera, which is basically a stripped-down version of Surveillance Station. First, let's get the confusing naming out of the way. While you might initially think that BeeCamera is a physical device, perhaps a camera that Synology created specifically for the BeeStation Plus, that would be incorrect. BeeCamera is simply the name for the application that runs on the NAS and on your mobile device. I think the marketing team missed the mark here, but it does fit the other naming on the device, like BeePhotos and BeeFiles, I guess. Camera Support As of right now, only Synology-branded cameras are supported, which many will see as a callback to the drive locking the company implemented and then backtracked on. That said, while I 100% disagree on drive locking, I agree that camera locking for a device made to simply plug and play is the right decision. The whole point of the BeeStation line is simplicity. There are currently three camera model lines available, a wireless device for indoor use, and two PoE models for external use. CC400W (Wi-Fi): Plug it into power using the included power adapter, and connect it to your wireless network. This camera is rated only for indoor use and is the one I was provided to review the BeeCamera. $198.36, in line with the Unifi G6 Compact. BC510 (PoE): A bullet-style camera. Connect it to an Ethernet cable that is providing Power over Ethernet (PoE). This camera is rated for both indoor and outdoor use. $240. TC510 (PoE): A dome-style camera. Connect it to an Ethernet cable that is providing Power over Ethernet (PoE). This camera is rated for both indoor and outdoor use. $240. Although this isn't a review of the actual Synology camera, I did want to note that a positive for the Synology CC400W is that it uses a magnetic base. This means you can mount it on any magnetic surface, which is pretty handy. However, a downside to the camera is that it's powered by a built-in USB cable that's about six and a half feet (two meters) long. This means that the cable will probably be either too long or too short, but more importantly, if the cable is damaged at all, you'll likely need to buy an entirely new camera because there doesn't appear to be a way to replace it, unlike many competitors, like the Unifi G6 Instant. Hopefully, this is something Synology addresses in a future revision of the hardware. The BeeStation Plus supports up to four cameras. Setup The setup of BeeCamera is, like everything in the BeeStation family, very straightforward. Simply make sure you're on at least version 1.5 of the BeeStation OS, and BeeCamera is automatically installed on the device. BeeCamera Setup Screenshots Setting up the CC400W was just as easy. Plug it in, open up the BeeCamera app, and follow the on-screen steps to add the camera. During this process, you'll configure the camera name and how many days of retention you want to keep. The system will also automatically update the firmware for you. The whole thing took only a couple of minutes, excluding the time it took for the camera to update the firmware. Once the camera is connected to the BeeStation Plus, you can manage the various camera settings within the app, although there aren't many to choose from. You're able to configure whether the microphone will record audio (some privacy laws may preclude you from recording it), select what codec to use (H.264 or H.265), configure the color and exposure of the camera, and determine what data you want to overlay onto the video. Finally, you can set up AI detections so that BeeCamera will alert you if it sees certain things. These are all of the common detections you would expect in a camera system, such as people, pets, and vehicles. Under people and vehicles, you can also add extra monitoring for lingering and congestion detection, although pets are currently in "Lab" and therefore have no extra features yet. Recording in 4K using H.265 for 30 days will take roughly 300 GB of storage, which is very reasonable for most regular households, as the BeeStation Plus has 8TB of native storage. If you want to set up detection zones, you can. These are areas that BeeCamera will look at for the various detections, and are helpful if, for example, there's a tree in your frame and you don't want to be notified each time the wind makes the branches move around in the frame. Finally, you can also schedule when the camera should and should not be recording, which is a very useful feature. For example, you may want to record only at night when you're sleeping, but not during the day when you're up and about the house, so you can easily shut the camera off between 8 am and 10 pm. Each hour of each day can be configured to record continuously, only upon a detection event, or disabled completely. You can't fine-tune to record at a specific time, though, only hourly blocks on the hour. Daily Use The best part of BeeCamera is that it's easy and just works. If you only care about being notified when things happen, the mobile app sends those notifications and lets you click the button to bring up the video and see what's going on. For example, when I went out of town and had the camera pointed at the cat tower in our hallway, it was nice to be able to drop in and check that my furry friends were doing okay without me. Initiating the remote connection to the BeeStation Plus through the app is very responsive, but this will heavily depend on your ISP. In my case, using Xfinity, I'm able to go from starting the app to seeing live video in roughly three seconds, which is about the same amount of time it takes to connect to my Unifi UNVR system that costs much more. If you want to see footage from a specific day and time, you can do so using the calendar icon. You can also scroll through the timeline, looking for detections that are labeled in blue (vs. the normal gray when there's nothing of interest). There are buttons that let you go to the last/next detection on the timeline, which is helpful if you missed the notification on your mobile device. That's where the ease of use stops, though. While you can download clips that are flagged by detection, there's apparently no way to select generic time frames you're interested in, and the only place to download is to your phone. In addition, sharing a video shares the actual video, not just a link back to your BeeStation Plus. While that's good from a security and privacy perspective, it's a little awkward for sharing large videos. Limitations While the ease of implementation is great, there are some things that are lacking from BeeCamera. The most obvious is that there is no way to view the footage on the desktop. You can log in to the BeeStation Plus to see how much storage BeeCamera is using, but unlike BeePhotos and BeeFiles, there is no BeeCamera on the web console to manage or view footage. This means you'll be viewing all of your security footage on your mobile device, which is pretty limiting. In addition, there's no way to download the video to your PC without first using your phone as the intermediary. The one exception to this is that you can use BeeFiles to see the raw MP4 files. They're saved in 5-minute increments, and it's just raw data with no detection information or any other way to identify what any of them are. The lack of a way to interact with BeeCamera on the desktop also makes configuration of the cameras more difficult. For example, trying to set up detection zones using a tiny screen and your finger to draw boxes is more cumbersome than it needs to be. This reinforces the idea that BeeCamera is not made for power users. It's also missing some of the more advanced functionality of Surveillance Station. For example, I couldn't find a way to say, "Alert me if the thing in this zone is no longer there." Another major deficiency with BeeCamera, and a feature I suspect may come out in the future, is that while it can detect generic people, there is no specific facial recognition yet. This is an interesting omission, given the fact that other Synology tools can detect specific individuals, and competitors such as Unifi Protect also do it. This is probably a software limitation, so we will have to wait and see if this feature is added in the future. Conclusion If you need a security guard to monitor surveillance cameras to make sure your property is secure, then BeeCamera is not the solution for you. That said, you probably wouldn't be using a BeeStation Plus as the brains behind the system either. BeeCamera (and BeeStation in general) is clearly aimed at households that want to avoid sending personal data to Google and Amazon, and now want to add some cameras to keep an eye on their home and their pets while they're away. BeeCamera excels at doing this. The target market isn't interested in creating cases, tying multiple views together in a single pane of glass, or the like, and for the intended use case, the system works great. Where it starts to fall apart a bit is with more advanced features. Not being able to use a desktop app is a major compromise in my opinion, and having to do all of the configuration on a mobile device is annoying, but not impossible. If you don't want to have a full-fledged NAS device in your home, but still want control over your data (or maybe want an easy way to backup your data for World Backup Day), and want to add a couple of cameras to keep an eye on your house and your pets, this is a great, cheap, and easy way to go, and I suspect more functionality will come over time. If Synology releases a desktop app or at least a way to configure cameras and view footage on a desktop browser, this would be a near-perfect solution for a general home user. As an Amazon Associate, we earn from qualifying purchases.
  • Recent Achievements

    • One Month Later
      timbobit earned a badge
      One Month Later
    • One Month Later
      nates earned a badge
      One Month Later
    • Week One Done
      Almohandis earned a badge
      Week One Done
    • Rookie
      dorf went up a rank
      Rookie
    • First Post
      mike_rumble earned a badge
      First Post
  • Popular Contributors

    1. 1
      +primortal
      476
    2. 2
      +Edouard
      172
    3. 3
      PsYcHoKiLLa
      104
    4. 4
      Michael Scrip
      88
    5. 5
      Steven P.
      70
  • Tell a friend

    Love Neowin? Tell a friend!