Windows freezes randomly

[Steven P. Administrators]

Oh the other thing I forgot to mention was do also check your USB ports for conflicting devices, although they might work they still might be conflicting each other. For example my front ports are one USB hub, and if I connect my tablet and a SSD, the tablet will not charge. If you have loads of ports in the back you might want to try and spread them around a bit or just swap some around. I mean obviously if you have a USB3 USB key or drive you are going to want to use the USB 3.x ports but for mouse/keyboard/webcam and the like you might have some success by checking if they are in the right ports or can be moved.

 

As you can see it can be a number of things and in the end you might not even know what fixes it after you've done all these things.

[jnelsoninjax]

Interesting, I have a wireless mouse and wireless keyboard, the keyboard adapter is on the front panel, the mouse on the back. I have a printer on the back, and the label printer on the back as well.

[Steven P. Administrators]

1 minute ago, jnelsoninjax said:

Interesting, I have a wireless mouse and wireless keyboard, the keyboard adapter is on the front panel, the mouse on the back. I have a printer on the back, and the label printer on the back as well.

I used to have a Logitech wireless mouse and keyboard and if I put the unifier in the back of my PC the keyboard or mouse would lag like crazy, i ended up getting a USB extension cord for the backport and then taped the adapter to the back of my screen, no problems after that. I always used an old fashioned USB2 (blue) port for that because it did not require USB3.x

[jnelsoninjax]

OK, as odd as this freezing issue is, this issue is so annoying that I have narrowed it down to one specific channel https://www.youtube.com/channel/UC0-swBG9Ne0Vh4OuoJ2bjbA whenever I watch anything on this channel for more than about 10-15 mins, the video freezes, the audio keeps playing until it reaches the end of the buffer then it stops as well. As far as I can tell it is only on this channel that I have the problems on. I am going to troubleshoot and try a different browser and see if I can replicate the freezing.

 

I can confirm that the freezing only happens on that channel, I have been watching a playlist for the last 4 or 5 hours that run ~42 mins each, and I have not had any freezing at all. So the next question is what is it about that channel that is causing Windows to freeze? It also happens in Edge, so it is not browser specific.

[goretsky Supervisor]

Hello,

Do you have any extensions loaded into your web browser which affect YouTube?  I have read some reports of people experiencing Windows freezes when using YouTube with extensions such as H264ify with Mozilla Firefox.

 

Regards,

 

Aryeh Goretsky

 

[jnelsoninjax]

8 minutes ago, goretsky said:

Hello,

Do you have any extensions loaded into your web browser which affect YouTube?  I have read some reports of people experiencing Windows freezes when using YouTube with extensions such as H264ify with Mozilla Firefox.

 

Regards,

 

Aryeh Goretsky

 

Yes I have 2, one of which is the H264, I will disable it and see what happens. Thanks for the suggestion! Just noticed that Firefox has a plugin for H264, so it is very possible that is where the conflict was, I removed H264ify.

[jnelsoninjax]

Well that did not solve the issue completely, Windows is still freezing and there is no indication as to why it is doing so, I have run SFC and it reports no errors, all my other drivers are as up to date as I can get them to, and event viewer does not seem to yield any answers either except for a recurring error with NetBT event ID 4311 initialization failed because the driver device could not be created , I have no idea what that is nor if it is the cause of  my issues.