Chrome Remote Desktop - Can't control mouse when user shares the screen and then when I start installing something


Recommended Posts

Hello, in Windows, when a user shares his screen with me (giving me the generated code), I can control the mouse and everything else, but when I click to install an app or something like that, I loose control of the mouse, the user can control the mouse but not me, and when the user gets out of the installer, I regain control again of the mouse.

This happens only in windows, in a mac, since I do the allows in accessibility, I never have problems installing things.

When I use the option to connect, instead of sharing, I can control everything in windows, including the installers.

Is there an option to have access during the installation and when the user is sharing his screen?

Thank you!

Maybe it is a security feature so that the local user can stop the installation, do you get control back immediately after the install finishes or does the local user have to invite you again?

When I click the installer, I imediatelly stop controlling the mouse, I can still see the screen, but not the mouse, I tell the user to click "next", etc, and when the installation is complete I imediatelly regain control of the mouse.
Where can I give permission in windows for this?

I remember having this issue with another remote desktop software. If I remember correctly it happens because the credentials that you are using to run the software aren't administrator credentials on the machine that you have connected to. I did a quick search and found this Reddit thread.

 

It looks like it is a limitation of CRD. The only workaround would be to disable UAC on the target computer which is definitely not recommended.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Mozilla really needed to focus on their core product for a while now. I will not mourn the death of pocket or AI garbage. One thing they don't do that I believe they should is advertise more, and not just to their core audience, especially their additional services. Let people know they actually exist.
    • Is this like tailscale?
    • I had no idea you could do this, thanks for the heads up!
    • Bonkers, really, when you think about the resources at Meta’s disposal.
    • You can now use Gemini in Google Forms to summarize responses by David Uzondu Over the last few months, Google has been aggressively pushing its Gemini AI into every corner of its Workspace apps, like generating entire documents from a prompt in Google Docs or creating fully editable charts in Sheets. Now, the company has set its sights on Google Forms. The latest update introduces a feature that uses Gemini to summarize text-based responses automatically. For any form with short-answer or paragraph questions, a new "Summarize responses" button will appear in the Responses tab once you collect more than three entries. Clicking it prompts Gemini to read the form's title, questions, and all the submitted text to spit out a summary of the key themes. Though Google bills this as a fresh expansion into Forms, we have actually had some Gemini intelligence in the app for a bit through the "Help me create a form" button. That feature, which drafts questions for you, was rolled out through the company's Workspace Labs program. For those unaware, Workspace Labs is basically Google's public testing ground, available in select countries, for new, and sometimes unproven, AI tools before a general release. Once a summary is generated, you can copy it to use elsewhere or hit "Retry" to see if Gemini comes up with a different take. If new responses roll in after you have generated a summary, you can click a "Refresh" button to update it with the latest data. For now, this feature is only available in English, and to use it, you'll need access to a paid Google Workspace plan, such as Business Standard, Business Plus, Enterprise Standard, or Enterprise Plus. It is also available to customers who pay for the Google AI Pro and Ultra plans or specific Gemini Education add-ons. The feature has started rolling out gradually, for Rapid Release domains, and will begin rolling out for Scheduled Release domains on June 26.
  • Recent Achievements

    • Week One Done
      Tech Dogs earned a badge
      Week One Done
    • Enthusiast
      computerdave91111 went up a rank
      Enthusiast
    • Week One Done
      Falisha Manpower earned a badge
      Week One Done
    • One Month Later
      elsa777 earned a badge
      One Month Later
    • Week One Done
      elsa777 earned a badge
      Week One Done
  • Popular Contributors

    1. 1
      +primortal
      531
    2. 2
      ATLien_0
      273
    3. 3
      +FloatingFatMan
      200
    4. 4
      +Edouard
      199
    5. 5
      snowy owl
      138
  • Tell a friend

    Love Neowin? Tell a friend!