Today, I've had a 3rd customer in the last 2 weeks call and tell me Microsoft Solitaire collections is locking up their computer up.
The first one would freeze up 1 to 30 mins. I tried everything. DISM, SFC, resetting Solitaire reinstalling it. Nothing worked, finally, I ended up just clean installing windows ... good so far. I also added 2GB of ram to her machine. Bringing her from 4 to 6.
The second report I got, Also said it would lock up their computer. This time I watched it load in the task manager and upon launching it would use around 3GB \ on a 3.7 GB usable machine. After uninstalling and reinstalling, it's now using a normal amount of ram. She's still testing out to see if fixed the issue.
I just connected to the 3rd person and once again Solitaire is once again using a crazy amount of ram.
All 3 customers had 4GB of ram in their machines at the time of the issue
It appears the game is going nuts and creating thousands of files. I thought log files were the issue as there were 42,000 of them in the log directory dating back to 2016 but I renamed the log directory and relaunched the game and it continued to use a HUGE amount of ram.
Then I uninstalled and reinstalled Solitaire and now it's using a respectable 201.7 megs of ram instead of 2.7GB.
Has anyone else had any reports of this? I'm wondering why the reinstall of solitaire didn't fix it the for the first person. Her old hard drive still has her old install on it. Clean installed onto an spare 64GB SSD for testing. Going to boot her old install up Monday and take a look at the ram it's using.
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+Warwagon MVC
Today, I've had a 3rd customer in the last 2 weeks call and tell me Microsoft Solitaire collections is locking up their computer up.
The first one would freeze up 1 to 30 mins. I tried everything. DISM, SFC, resetting Solitaire reinstalling it. Nothing worked, finally, I ended up just clean installing windows ... good so far. I also added 2GB of ram to her machine. Bringing her from 4 to 6.
The second report I got, Also said it would lock up their computer. This time I watched it load in the task manager and upon launching it would use around 3GB \ on a 3.7 GB usable machine. After uninstalling and reinstalling, it's now using a normal amount of ram. She's still testing out to see if fixed the issue.
I just connected to the 3rd person and once again Solitaire is once again using a crazy amount of ram.
All 3 customers had 4GB of ram in their machines at the time of the issue
It appears the game is going nuts and creating thousands of files. I thought log files were the issue as there were 42,000 of them in the log directory dating back to 2016 but I renamed the log directory and relaunched the game and it continued to use a HUGE amount of ram.
Then I uninstalled and reinstalled Solitaire and now it's using a respectable 201.7 megs of ram instead of 2.7GB.
Has anyone else had any reports of this? I'm wondering why the reinstall of solitaire didn't fix it the for the first person. Her old hard drive still has her old install on it. Clean installed onto an spare 64GB SSD for testing. Going to boot her old install up Monday and take a look at the ram it's using.
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