At my business we've been using Rackspace for years and they just had a security incident and have been down almost a week. So, I made a switch to Microsoft 365 for business with the hosted exchange. All is working great EXCEPT the spam filter is WAY too aggressive. Almost all of my customer's emails are going into my Outlook junk mail folder. How do I manage these spam settings? They used to be easy to find at Rackspace and I don't see anything within Outlook and I can't find anything in the 365 Admin center.
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patseguin Global Moderator
At my business we've been using Rackspace for years and they just had a security incident and have been down almost a week. So, I made a switch to Microsoft 365 for business with the hosted exchange. All is working great EXCEPT the spam filter is WAY too aggressive. Almost all of my customer's emails are going into my Outlook junk mail folder. How do I manage these spam settings? They used to be easy to find at Rackspace and I don't see anything within Outlook and I can't find anything in the 365 Admin center.
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