Wifi via cell phone really slow

By jnelsoninjax
in Smart Home, Network & Security

 Share

Recommended Posts

Grand Master

jnelsoninjax

Posted
  • Author
Posted

It's getting bad again, large spikes in packet loss mainly in the evening (15% just in the last hour), which tends to point me towards the infrastructure can't handle the amount of strain its being put under, because there is simply no other good explanation for it, unless the cable lines are just really old.

Grand Master

jnelsoninjax

Posted
  • Author
Posted

So, tech came out today, he is one who is familiar with the way the lines are run and he was the one who did the initial install. He called another tech out, one who had wired this building to start with and the two of them discovered that the line under the building had been spliced for another unit to have service (since they are technically not supposed to run any new lines without management permission) and they suspected that the splitter on that splice was going bad, so they removed it and since that unit no longer had service, moved us to a dedicated line. They also discovered one of the overhead cable lines, that feeds the building, looking like it has seen better days and advised us that should the issues persist, to call back and request that the line be replaced. He was unable to do it today since he came at 1500, and the job to run a new line would take at least 2 hours he could not work the OT without prior permission. So I am going to monitor it for a few days and see if anything changes for better or worse, and call them to replace the line if things are worse.

  • Mindovermaster
  • Like 1
Grand Master

jnelsoninjax

Posted
  • Author
Posted

@BudManI've got a question/observation I want to bounce of you: reviewing the Netprobe data, I notice that allot of the packet loss occurs within about 30 mins of me being up in the morning, and I am wondering what the coloration between the two is, if any? Perfect example is this morning I got up around 0730, and at 0815 or so, packet loss starts spiking at 50 to 80%, and the only thing that I am doing is browsing Twitter and have Telegram running in the background, yet when I try anything from my cell I notice that it is really lagging. Is this just a random thing or is it a sign of something more wrong? I am going to call support and get a tech to come and replace the cable line that they noticed was in bad shape, could that be causing the whole issue?

Grand Master

jnelsoninjax

Posted
  • Author
Posted
On 28/05/2024 at 02:04, BudMan said:

So the tech hasn't been back? Yeah I just got back last night.

Oh they came back, but from what he said the issue(d) were the line that we were on had been spliced, another line (maybe the same one?) was looking bad and needed to be replaced, but he was not able to do it because of the time, he needed 3 hours, but was not authorized for OT. They are supposedly supposed to be here today, at any time now... but they were supposed to be here Tuesday but no-showed.

Grand Master

jnelsoninjax

Posted
  • Author
Posted

They came out and ran a new coax line from the pole to the building, told me that the only other possible issue now could be a 7 foot or so section of cable that runs from the roof down to foundation, the issue being that they can not see or access that section of cable. Apparently the property manager has been giving them all sorts of trouble from the beginning when they went to do the initial install, the management will not let them make any holes, remove any siding, etc. For us that is not so much of an issue since the cable comes in from the floor. However, there is another customer in the next building who is not so lucky, and the cable company really can not do anything for him because to run a new line which is needed, they would have to disturb the siding, and they are being told that they can not do that. But so far, packet loss has dropped to almost none since the new cable was ran. The old cable had been pulled too tight and was rubbing against tree branches which is why the tech wanted to replace it.

Grand Master

jnelsoninjax

Posted
  • Author
Posted
On 31/05/2024 at 07:51, BudMan said:

Nice... Lets hope that was the fix..

It's been 24 hours now, and packet loss is at 0.37%, so I am going to say that replacing the line fixed the problem.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Posts

    • AMD confirms 26.6.2 FSR driver breaks on many Windows PCs

      By WaltC · Posted

      I've owned nothing but ATi/AMD GPUs since 2002, after my last nVidia GPU in 2001 (3dfx before that), IIRC, and in all of that time I recall getting this error maybe once, certainly no more than twice. Despite all the scuttlebutt as to how poor AMD drivers are supposed to be that has certainly not been my experience at all... Usually it has been a configuration problem of some kind. Then again, since we're dealing with OS versions that are EOL, it could easily be an OS version discrepancy. It's still weird to think that Win11 has been officially out for more than five years!
    • AI is indeed eliminating jobs, and Oracle just proved it

      By WaltC · Posted

      AI will never be the jobs panacea some companies fantasize about today. Oracle is likely using it as an excuse, which we will see a lot of companies doing, I'm certain. They love their "plausible" excuses for their downturns. A couple of weeks ago my wife asked me to call Krogers about some discrepancy in a online grocery order, and it will be the last time either of us does that. I'll just do emails with humans from now on... The AI experience was horrible--the obviously recorded voice started asking a bunch of questions about our orders six months prior(!) and saying, "Is this in reference to your order on January 6, for $****?" You say "No!" and immediately the next question is "Is this in reference to your order on January 29th, for $****?" again, I answered "No!"--and it was incredible--on and on it went like that for fully 20 minutes until we finally got to the present, and only then was I put through to a human with authentic intelligence... I wondered why on Earth the idiot AI didn't start with the most recent orders and work back from there, as it was something anyone with a functioning brain would have done. And why didn't the AI have enough sense to ask me what the problem was in the first place? It didn't take too much deduction to understand that the goal of this "AI" was to cause the person on the phone to hang up in disgust, with no resolution of the problem. That begs another question: why pay for a tool-free problem line if the goal is to avoid solving your customer's problems?... Fortunately, Krogers does have real humans capable of reading an email and understanding it, and if she sees another situation in the future that's route she or I will take. The online grocery delivery service from Krogers has been great, over all, but their AI truly sucks.
    • AI is indeed eliminating jobs, and Oracle just proved it

      By +DDG3595 · Posted

      AI is the justification that company administrators use to lay people off; it is not the end all, be all touted in the media (many of whom can't tell a microchip from a potato chip). Greed is main driving factor behind its adoption; the other is remaining relevant in the face of competition from other entities.
    • The official Funny Pictures thread

      By PsYcHoKiLLa · Posted

    • Firefox 152.0.2 is out with fixes for performance, translation, and cloud storage services

      By TarasBuria · Posted

      Firefox 152.0.2 is out with fixes for performance, translation, and cloud storage services by Taras Buria A new bug-fixing update is now rolling out to Firefox users in the Release Channel. Less than a week ago, Mozilla fixed crashes on Intel Raptor Lake processors with version 152.0.1. Now, Mozilla has prepared yet another set of fixes that address problems with localization, playback issues of certain MP4 files, and performance issues on website that perform various encryption operations at once. Here is the full changelog: Firefox 152.0.2 is now available for download from Mozilla's FTP. Existing installations will get the update over the next several hours. The latest version will also be available soon on the official website, the Microsoft Store, and Neowin's Software page. You can find Firefox 152.0.2 release notes in the official documentation. In case you missed it, Mozilla released Firefox 152 earlier this month. The latest feature update brought reworked settings with a more streamlined user interface, JPEG XL support, new features for Private mode, a new way to mute a tab (just type "mute" in the address bar), and many more. You can find the complete changelog here. In other Firefox news, Mozilla recently published its roadmap, where the company detailed the upcoming Nova redesign and other features it plans to implement. Mozilla wants to make the new user interface easier to navigate and more modern, with a heavy focus on its privacy tools, such as its built-in VPN. If you are curious, you can already enable the new UI as described here.

  • Recent Achievements

    • One Month Later
      timbobit earned a badge
      One Month Later
    • One Month Later
      nates earned a badge
      One Month Later
    • Week One Done
      Almohandis earned a badge
      Week One Done
    • Rookie
      dorf went up a rank
      Rookie
    • First Post
      mike_rumble earned a badge
      First Post

  • Popular Contributors

    1. 1
      +primortal
      481
    2. 2
      +Edouard
      174
    3. 3
      PsYcHoKiLLa
      103
    4. 4
      Michael Scrip
      88
    5. 5
      neufuse
      70
    Show More

  • Tell a friend

    Love Neowin? Tell a friend!