Settlers New Allies crashing and won't start

[martinalexx]

On 20/03/2025 at 12:24, pololy07 said:

Reverting and restoring to previous KB-updates led to an unusable and corrupt Windows  [the all-known BSOD when booting]

I had to reinstall everything. But even with the new installation set, and all current monthly updates... no playable The Settlers: New Allies.

And still a crash, and crash report to be sent.   

KB5052093 was a Preview cumulative update. I would revert to KB5051987 rather than stay on KB5052093. Since there are problems with KB5051987 I would then rollback to KB5050009. It's very likely problem is with Ubisoft's software not necessarily at fault of Microsoft's patch.  up with new crashes or performance drops.

Having the same issue did you find any solution for this?

[kiddingguy]

On 13/09/2025 at 16:49, martinalexx said:

Having the same issue did you find any solution for this?

Uninstalling al Patch Tuesday monthly KB-patches up until the one from January. Then re-run Windows Update and have the latest (August) patch installed.

Launch Ubisoft installer, let Settlers update (if necessary), and you’d be fine.

Or maybe just download the latest official (non-preview) Windows update and have see what happens. This is the shortcut to above mentioned.