Static info ethernet

[bogo24dk]

My Ethernet doesn't report any send or receive. It's alive and I tried to remove and reinstall it. Any suggestion to why it does this?

[Nick H. Supervisor]

Can you show a screenshot of the Details button?

Also, if you open the Command Prompt (press the Windows key on your keyboard and type "cmd") and then write "ping 8.8.8.8" what does it come back with?

Another stupid question, but where does the wire go? I'm assuming from your computer into your main router, but it never hurts to ask the question.

When did the issue start? Has it always been like this or has it only recently happened?

[bogo24dk]

Well yes the wire goes to the router. But that's beside the point. If there is a network connection it should report the bytes.

[Nick H. Supervisor]

Well that's interesting...so you're able to ping Google and get feedback, but Windows isn't reporting the packets sent and received.

To be fair, this is the reason why I haven't been into the control panel for a long time. The GUI says there is nothing going on, but the terminal says otherwise...

I assume that you are writing from the PC in question? Which would mean that you do have an Internet connection, despite what the Windows GUI says.

I've also just noticed that the name of the Ethernet connection is "Ethernet 2." Does that mean that there is Ethernet 1 somewhere on the machine?

[bogo24dk]

My comp likes the 2. There is no other network connection that is connected.

 

 

[Nick H. Supervisor]

On 12/08/2025 at 14:20, bogo24dk said:

My comp likes the 2. There is no other network connection that is connected.

 

 

 

Well that's funny. Not "ha ha" funny, just...weird.

Ok next question: Why do you want the Windows GUI to report your packets? It seems to be working fine, and there is little reason for using the GUI to track packets sent back and forth.

Which version of Windows are you using?

[bogo24dk]

On 12/08/2025 at 13:24, Nick H. said:

Well that's funny. Not "ha ha" funny, just...weird.

Ok next question: Why do you want the Windows GUI to report your packets? It seems to be working fine, and there is little reason for using the GUI to track packets sent back and forth.

Which version of Windows are you using?

I think I have a fetish in to wanting to know why things do not work. And how I can fix them.

 

Windows 11 running all the latest patch.

[Nick H. Supervisor]

On 12/08/2025 at 14:29, bogo24dk said:

I think I have a fetish in to wanting to know why things do not work. And how I can fix them.

I can understand that. I've been doing IT Support for about 20 years. Something about trying to figure out an IT puzzle has always interested me.

• Windows reports no packets sent/received
• You know that there have been packets sent and received
• You've reinstalled the hardware
• Windows reports the same thing

Two more ideas that I have just found for you that helped others:

1. Disable the WiFi connection and see if the Ethernet starts reporting the packets
2. Reset the Network Adapter settings: Settings (rather than Control Panel) > Network And Internet > Advanced Network Settings > Network Reset

[bogo24dk]

There is only one adapter that is connected to any source. I went into device manager before in hopes of removing and reinstalling the network card. Will resolve the issue. As you can see, I am on the net to try to figure out why it doesn't work. I have, even today, went to download the latest network card drivers in order to update and restart. In hopes that it will solve the issue.

[Nick H. Supervisor]

On 12/08/2025 at 14:58, bogo24dk said:

There is only one adapter that is connected to any source.

That's fine, but you want to make sure that you disable the other connections:

Disable any connections that you aren't using and let me know if the connection you are using reports packets or not.

[bogo24dk]

[Nick H. Supervisor]

Hmm. Ok, and what about the other option of the network reset?

EDIT: Sorry, to clarify - reset the network adapter settings on the system. I'm not suggesting you reset your router or anything...

[bogo24dk]

Ok. How can you disable the network card and have the status displayed?

[+BudMan MVC]

So internet works - but you don't show any sent/recv - this is also odd there its not showing your connection speed

 

From a cmd prompt - does this show anything?

 wmic NIC where NetEnabled=true get Name, Speed
Name                                      Speed
Killer E2600 Gigabit Ethernet Controller  1000000000
Realtek PCIe 5GbE Family Controller       5000000000

 

Does a netstat -s showing anything?

 netstat -s

IPv4 Statistics

  Packets Received                   = 16132998
  Received Header Errors             = 0
  Received Address Errors            = 47
  Datagrams Forwarded                = 0
  Unknown Protocols Received         = 0
  Received Packets Discarded         = 362
  Received Packets Delivered         = 8241259
  Output Requests                    = 6924828
  Routing Discards                   = 0
  Discarded Output Packets           = 3
  Output Packet No Route             = 0
  Reassembly Required                = 0
  Reassembly Successful              = 0
  Reassembly Failures                = 0
  Datagrams Successfully Fragmented  = 0
  Datagrams Failing Fragmentation    = 0
  Fragments Created                  = 0

I would have to guess something wrong with the driver.. I would prob uninstall the driver and reinstall it.. But clearly something not right not showing the speed of the interface, or amount of traffic moved.. 

 

[Nick H. Supervisor]

On 12/08/2025 at 15:37, bogo24dk said:

Ok. How can you disable the network card and have the status displayed?

Oh sorry. I meant that you should try disabling any connections that you are not using (WiFi, for example). Apparently there is an occasional bug that means the GUI reports no packets because other connections aren't sending/receiving packets, so if you disable the connections that aren't being used your main connection might start reporting.

Otherwise as I said, there is the network reset option in Windows:

People have mentioned that this can reset the card's optics and start providing the results you're looking for.

[bogo24dk]

[bogo24dk]

I have done the reset adapter from the settings and restart the windows. Same issue:

 

 

 

[bogo24dk]

[Dan~]

Get rid of hiper.dx from the dns suffix 

[+BudMan MVC]

What suffix the interface is set for would have zero to do with the speed the interface is connected at, or how many packets have been sent or received.

I would completely remove the interface and re-installed. 

What driver are you using for the interface?

 

 

 

[+Warwagon MVC]

is that built into the motherboard or is that a PCI-E card?

I know there are a lot of fake Intel ethernet cards out there. Just wondering where you got it.

 

[corrosive23]

You can ping an ip, can you ping www.google.com?