Comcast High Speed Cable Internet

[.will]

Alright. I made the switch. Being a long-time DSL user, I was slightly reluctant to switch to cable. However, they're now claiming much faster speeds than my DSL and they're $10 cheaper per month. So we were at Best Buy last Friday and I picked up the Motorola Suftboard modem and the Comcast High Speed Internet Self Install Kit. A couple days later, I attempted to install it in the house. It was extremely simple. However, I encountered a problem. We have a really old house and the only cable jack is in the basement in the laundry room. The install kit only comes with 25 feet of coaxial cable. I decided to call up Comcast to get someone to come and install it. They came this morning and the guy went through the floor and all this other crazy stuff to get it to work - and he didn't use any of the stuff we bought in the Self Install Kit. So then he hooked it up and the whole thing of him coming was only $20! Thats only $5 more than the Self Install Kit. The guy activated it and everthing. Then I called Comcast about an offer I saw on TV that theres a deal running that you get a free $75 MasterCard Gift Card when you activate Comcast - if you mention it to them. So I asked and it turned out that offer expired 10 days ago. But she said there was an offer that you get the first 3 months half price! She mentioned it to me! I thought that was great.

My internet is considerably faster with Comcast. Video is amazing. What's really cool is Comcast's 'The Fan.' There's a link to The Fan from Comcast.net. It is a little applet that has links to video clips - movie trailers, news stories, weather reports. clips from G4, clips from CBS, clips from TechTV, clips from Fox News - tons of great stuff. And the whole thing is BLAZING fast. It's great. I downloaded that trailer for Fahrenheit 9/11 in a matter of seconds. You just click the window the the video gets larger. Its REALLY clear. Excellent quality. You can even have a watch list where it customized the different genres you like. Also, you can 'save' the video. It basically bookmarks it and puts in on a different tab on The Fan. You can also enlarge the video - this takes a split second, and the quality gets even better.

The webmail is nice - 10 MB - eeh. You also get 10 MB of web hosting. You get FTP access.

Speed Tests

Mail - Inbox

Mail - Compose

The Fan - Small

The Fan - Large

Comcast Internet gets a

9/10

[JohnO]

LOL :woot: 9 out of 10?

Are you high?

Comcast is laggy and has crap/support/privacy rights.

At most I'd give them a 7 for upgrading the speed but the upload still sucks.

Edited June 25, 2004 by JohnO

[chavo]

Damn I wish I could get any kind of high speed access here. Only dialup or satelite for me.

[GNRambo]

lol 9 out of 10?

are you high?

comcast is laggy and has crap/support/privacy rights

at most I'd give them a 7 for upgrading the speed but the upload still sucks

He may be high :|

Children look away this is too horrible!

[.will]

Hey I'm comparing this to my sucky slow-ass expensive DSL. Those are my only two choices - I really like it - it's fast and cheap.

[JohnO]

I guess it's better than slow but youll grow to unlike it

[1759]

Comcast may suck, but it's still better than Charter. I'd give Comcast about a 6/10.

[LOC Veteran]

Cheap??? I'm paying $66.95 a month for this crap!!!

OOL is half that, hell even DSL is cheaper at this point.

But going from crappy DSL to Comcast, I could see giving them a 9/10, at most I'd give them a 6/10 too.

[rumbleph1$h]

I guess it's better than slow but youll grow to unlike it

Why do you say this? :huh:

Okay - the upload might not be extremely fast, but overall my experiences with Comcast to date have been great.

@LOC: 66.95???? :blink: I only pay 39.95 including modem lease....

[Whoa]

Why do you say this?  :huh:

Okay - the upload might not be extremely fast, but overall my experiences with Comcast to date have been great.

@LOC: 66.95????  :blink:  I only pay 39.95 including modem lease....

hmm i guess it's certain areas

here in atlanta i pay 55.999999999

[RDX1]

I only pay 39.95 including modem lease....

Isn't that for a few months as a first time offer?

Comcast is laggy and has crap/support/privacy rights.

Their support took over 4 months to get a fix done, my internet would cut off every few hours for at least three hours at a time, but what is wrong with their 'privacy' rights? Once they got that issue fixed, I think Comcast is great. :yes:

[rumbleph1$h]

hmm i guess it's certain areas

here in atlanta i pay 55.999999999

Thats crazy. Do you guys get the discount for having cable tv with Comcast as well?

I think I get a 10 dollar discount, so that might explain some of it? :shifty:

[rumbleph1$h]

Isn't that for a few months as a first time offer?

Nope. I've had Comcast for over a year. First 6 months were only $19.95 :laugh:

Sounds like Comcast Colorado is a lot cheaper for some reason. :happy:

[-=SD=-]

Mine is 42 something, with cable tv.

So far.. my experience has been a 8/10

[Whoa]

Thats crazy. Do you guys get the discount for having cable tv with Comcast as well?

I think I get a 10 dollar discount, so that might explain some of it? :shifty:

nope

hahahahaha

well good thing they went up to 3.0mbps

[Sophism]

I have comcast as well. Its the **** Nice and fast never had any probles. i did the self install though

[cyclingplatypus]

I find this really interesting, you guys (not all) are bashing this guy because he's happy with the speed and his dealings with Comcast and you guys are telling how much Comcast sucks...I've had Comcast for 2 years and haven't had a single problem with them. I needed a service call about 6 months into it, I called them in the morning and they were here and had it fixed by 4 p.m. and I'm in one of their biggest market (the Detroit Metro area). If you are unhappy with them than cancel your service don't slag them because it's not perfect for you. Did they raise the price when they went to 3mbs? Nope...they gave you mor efor the same price you were already spending. Stop being ****ed because they bought your precious TechTv and took off CFH and be thankful you have high speed...

Ethereal welcome and thanks for sharing...your not the only one that gives them high marks and I hope your service with them is as uneventful as mine.

[phanbot]

I was a Comcast HiSpeed Internet user 2 years ago and they sucked bawlz... I've switched to Verizon DSL and it's run problem free since day-one. I avoid the crappy software they give you to use with windows. Besides I can d/l stuff 24/7 without worrying about loosing my service due to bandwidth limits, my anime fansub collection has grown significantly thanks to Verizon DSL, Comcast would have shut my connection off for all bandwith I used to d/l all that anime. Have they provided a newsserver? When I used Comcast they only had a deal with Giganews that only allowed Comcast members a measely 1GB a month d/l limit. 4 episodes of Wolf's Rain and I was locked out until the following month. Verizon's newsserver carries 30,000 newsgroups and retention time is fairly decent, about 7 - 10 days I think. Comcast maybe faster but they really don't offer much else...

[b|iZZaRd]

i'd give comcast a 10/10 i have 2 cable modems each running at 3mb............

i love they're service its great

[LOC Veteran]

Uhm, I never had TechTV or G4, so that didn't bother me one tiny bit.

I don't care for the way they handle things. I got a bandwith abuse letter from them, however Comcast does NOT tell you what the bandwith limits are. Funny, for an "unlimited broadband" service, they sure do limit it pretty well. Also, we get basic cable through our complex here, they don't count that as having service from them, so I have to pay 57.99 (plus tax) a month for this.

Other than those two things, and a few other smaller things, I like Comcast. Only very rarely are there any network problems, and usually they get taken care of very quickly.

[RDX1]

I got a bandwith abuse letter from them, however Comcast does NOT tell you what the bandwith limits are. Funny, for an "unlimited broadband" service, they sure do limit it pretty well.

I've tried looking and wasn't able to find anything. But I've downloaded over 10GB in files + my Internet usage in a month and never was charged anything. I don't know how much people use in bandwidth, so I'm not sure if that is a lot or not.

[liar2]

Congrats on getting Cable internet man. I do think they are a bit better than Charter. However, this is only because Charter has been a bit behind the times. Now that Charter has upgraded their lines to 3mbps / 256kbps, they will give Comcast a run for their money. People may not like Charter either, but in the past 3 years of having service with them, I have never experienced any severe downtime. Usually, it's a problem with my own network.

Just don't rag on this guy's review. He is extremely happy with his cable service just as he should be. If he elects to give Comcast a 9/10, then so be it.

[LOC Veteran]

I've tried looking and wasn't able to find anything. But I've downloaded over 10GB in files + my Internet usage in a month and never was charged anything. I don't know how much people use in bandwidth, so I'm not sure if that is a lot or not.

Normally Comcast won't look at you unless your over 100+ GB in a month, so I wouldn't worry with 10 GB.

[.will]

I find this really interesting, you guys (not all) are bashing this guy because he's happy with the speed and his dealings with Comcast and you guys are telling how much Comcast sucks...I've had Comcast for 2 years and haven't had a single problem with them.  I needed a service call about 6 months into it, I called them in the morning and they were here and had it fixed by 4 p.m. and I'm in one of their biggest market (the Detroit Metro area).  If you are unhappy with them than cancel your service don't slag them because it's not perfect for you.  Did they raise the price when they went to 3mbs?  Nope...they gave you mor efor the same price you were already spending.  Stop being ****ed because they bought your precious TechTv and took off CFH and be thankful you have high speed... 

Ethereal welcome and thanks for sharing...your not the only one that gives them high marks and I hope your service with them is as uneventful as mine.

wow thanks. someone actually stood up for me :blush:.

i like comcast. the point of me writing the review was not for you guys to flame me telling me how high i must be to like comcast. well then cancel your service.

thanks a lot to

JohnO

sumeet

:rolleyes:

i pay 40 bucks a month (20 for the first 6 months) for 3mbps. and before i paid 60 bucks for just about half that speed. and the upload was even worse on dsl. thats more than good enough for me.

[un0]

No probs with comcast here either. Its actually way faster than DSL and way cheaper.