Can't remove spyware!


Recommended Posts

Hi! I desperately need help on this. I have a spyware installed on my computer. It is called Internet Assistant 3721. I tried Search & Destroy but could not find it. When i try Ad-Aware Pro, it found it. But if i attempt to remove it, whenever i reboot my computer, it will say that it can't find helper.dll. Below attach is a copy of the HijackThis log file.

Logfile of HijackThis v1.97.7
Scan saved at 10:29:27 AM, on 10/19/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro 5\kavmm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro 5\kav.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Samurize\Client.exe
C:\Program Files\Rainlendar\Rainlendar.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Maxthon\Maxthon.exe
C:\Documents and Settings\dOn\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKLM\..\Run: [KAV50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro 5\kav.exe" -run -n PersonalPro -v 5.0.0.0
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - Startup: Client Default.lnk = C:\Program Files\Samurize\Client.exe
O4 - Startup: Rainlendar.lnk = C:\Program Files\Rainlendar\Rainlendar.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: FlashGet (HKLM)
O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1097561834819
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2F9D054-D2B5-4CE8-9BDF-8BF3A81DB7E9} (ProductIDGatherer.WindowsGatherer) - http://download.microsoft.com/download/a/3/7/a377aea1-7b14-4fa1-933c-43e657b37995/ProductIDGatherer.CAB

So anyone can give me help on this please ?

Link to comment
Share on other sites

your version of highjackthis is old , current version is 1.98.2 :p

make sure u download the latest updates for all programs, current version of ad-aware is: Ad-Aware SE 1.05 update the database too once u have that :)

your HJT log looks ok tho

:no: probs there

maybe adaware is giving a false positive

Link to comment
Share on other sites

CnsMin Object Recognized!
    Type               : Folder
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721

 CnsMin Object Recognized!
    Type               : File
    Data               : autolive.dll
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\
    FileVersion        : 1, 0, 2, 6
    ProductVersion     : 1, 0, 2, 6
    ProductName        : AutoLive Module
    FileDescription    : AutoLive Module
    InternalName       : AutoLive
    LegalCopyright     : Copyright 2004
    OriginalFilename   : AutoLive.DLL


 CnsMin Object Recognized!
    Type               : File
    Data               : autolive.ini
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\



 CnsMin Object Recognized!
    Type               : File
    Data               : autolvsw.ini
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\



 CnsMin Object Recognized!
    Type               : File
    Data               : cns01.dat
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\



 CnsMin Object Recognized!
    Type               : File
    Data               : Helper.dll
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\
    FileVersion        : 1, 0, 1, 2
    ProductVersion     : 1, 0, 1, 2
    ProductName        : Helper Module
    FileDescription    : Helper Module
    InternalName       : Helper
    LegalCopyright     : Copyright 2004
    OriginalFilename   : Helper.dll


 CnsMin Object Recognized!
    Type               : File
    Data               : notifier.dll
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\
    FileVersion        : 1, 0, 0, 4
    ProductVersion     : 1, 0, 0, 4
    ProductName        : ComObj Module
    FileDescription    : ComObj Module
    InternalName       : ComObj
    LegalCopyright     : Copyright 2004
    OriginalFilename   : ComObj.DLL


 CnsMin Object Recognized!
    Type               : File
    Data               : patch03.dll
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\



 CnsMin Object Recognized!
    Type               : File
    Data               : patch05.dll
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\



 CnsMin Object Recognized!
    Type               : File
    Data               : patch06.dll
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\
    FileVersion        : 1, 0, 0, 1
    ProductVersion     : 1, 0, 0, 1
    ProductName        : 3721 patch06
    CompanyName        : 3721
    FileDescription    : patch06
    InternalName       : patch06
    LegalCopyright     : Copyright (C) 2004 3721.com
    OriginalFilename   : patch06.dll


 CnsMin Object Recognized!
    Type               : File
    Data               : scrblock.dll
    Category           : Data Miner
    Comment            : 
    Object             : c:\program files\3721\
    FileVersion        : 1, 0, 0, 2
    ProductVersion     : 1, 0, 0, 2
    ProductName        : 3721 ScrBlock
    CompanyName        : 3721
    FileDescription    : ScrBlock
    InternalName       : ScrBlock
    LegalCopyright     : Copyright ? 2004
    OriginalFilename   : ScrBlock.dll

Link to comment
Share on other sites

Ok , no offense to Neowin , but I feel that you should go on to Ad-Aware's forum and post your findings and queries , there.

You have to ask permission , before posting logs, but they have a team there to help. Good luck.

Also there is I think a forum for HijackThis specifically.

Good luck.

Edit;

I see you are already on Ad-Awares forum.

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.