hifive Posted November 30, 2004 Share Posted November 30, 2004 I just ordered a new sound card 4 hours ago. It is currently on step 2: Address Verification Result: GOOD - Your Ship To address has been successfully confirmed. Your Order will be shipped in 1-2 business days.Your order is at step 2 of 5: being prepared in the Warehouse But I need to cancel it. But there is no option to cancel. It's only been 4 hours, and it's already too late to cancel!? It's only on step 2. Is it still possible? Thanks. Link to comment Share on other sites More sharing options...
hadiz Posted November 30, 2004 Share Posted November 30, 2004 Try to e-mail customer service or call their 800 number? Link to comment Share on other sites More sharing options...
episode Posted November 30, 2004 Share Posted November 30, 2004 Ever heard of a phone? Link to comment Share on other sites More sharing options...
hifive Posted November 30, 2004 Author Share Posted November 30, 2004 They're closed already. And tomorrow, it'll most definitly already have shipped. Link to comment Share on other sites More sharing options...
mattmatik Posted November 30, 2004 Share Posted November 30, 2004 After it reaches Step 2, it should say something like "No Changes Can Be Made" or something similar. If you call them they will tell you it is too late to cancel the order. The CS rep told me, when I was ordering my 6800GT (which I found cheaper at a local CompUSA), to refuse the FedEx package upon delivery then they will refund the money once Newegg gets the item back. I ended up taking the item because Comp sold out of the GTs and I was there to sign for the package. Link to comment Share on other sites More sharing options...
mattmatik Posted November 30, 2004 Share Posted November 30, 2004 whoops, double post Link to comment Share on other sites More sharing options...
dreamz Veteran Posted November 30, 2004 Veteran Share Posted November 30, 2004 once the card has been charged, you cannot cancel your order. Link to comment Share on other sites More sharing options...
hifive Posted November 30, 2004 Author Share Posted November 30, 2004 UGH. Too Bad. Oh well. I guess I'll resell it. I think returning it would be more of a hassle. Link to comment Share on other sites More sharing options...
mattmatik Posted November 30, 2004 Share Posted November 30, 2004 UGH. Too Bad.Oh well. I guess I'll resell it. I think returning it would be more of a hassle. 585012268[/snapback] You don't have to return it. FedEx will return to sender if the package is not picked up or is refused by the receiver. It's better to refuse it because FedEx will try a few times to deliver it. If you go to the FedEx website, they have a section dealing with this. It won't cost you anything and Newegg will refund you in full (they prepay for shipping already, so it won't hurt anybody). Like I said, I was going to do this exact thing and I researched it and asked several people about it. Link to comment Share on other sites More sharing options...
pimpshiznid Posted November 30, 2004 Share Posted November 30, 2004 You don't have to return it. FedEx will return to sender if the package is not picked up or is refused by the receiver. It's better to refuse it because FedEx will try a few times to deliver it. If you go to the FedEx website, they have a section dealing with this. It won't cost you anything and Newegg will refund you in full (they prepay for shipping already, so it won't hurt anybody). Like I said, I was going to do this exact thing and I researched it and asked several people about it. 585012291[/snapback] You can also contact FedEx by phone and have them turn the package around, i.e, send it back to sender, before it ever gets to you. I've done it before when I've been trolled when selling stuff. Normally, they redirect your call to the hub, and the hub will stop the package and put a "return to sender" sticker on it, free of charge. Link to comment Share on other sites More sharing options...
Recommended Posts