Suggestion: Speak to staff only forum

[j.r.l.]

What about a forum where threads could only be read by staff and the ORIGINAL poster, and doesnt increase post count?

Say I post something like [read down] it that forum, only me and staff (all the staff) could read it.

example:

Blahblah ty [modname] for doing blahblahblah action and blahblah

-AresXP

[Veedems Veteran]

PM's would more than suffice.

[Ryan V]

So wouldn't that be excatly the same as PM the staff :blink:

[KayMan2K]

I think he is requesting a feature that would message all of the staff if he was uncertain of who to contact. Not sure if this is already an option.. PM to 'all staff'? That would generate too much spam. How about posting a sticky of the staff's roles and who to contact for what? (But that probably already exists.. I've never needed to do this and never checked if resource exists).

[....]

Oh, and when we say PM the staff, that means PM one member of staff who is online, or a member of staff in a specific area if that is what your question is about. We do not appreciate 20 staff getting the same PM. Then one mod gets it, they fix the issue, and 19 others are wondering what the heck is going on. PM one at a time. PMing all the staff is very annoying.

[Codegen]

Oh, and when we say PM the staff, that means PM one member of staff who is online, or a member of staff in a specific area if that is what your question is about.  We do not appreciate 20 staff getting the same PM.  Then one mod gets it, they fix the issue, and 19 others are wondering what the heck is going on.  PM one at a time.  PMing all the staff is very annoying.

585107062[/snapback]

I think I've done that one time or to.

[Marshalus Veteran]

To be quite honest, I don't think it's that bad of an idea. I could see the uses for something like this, but probably think PM is a just as easy an option at this point.

[Viserov]

Or have a ticket system :p

I'm sure a mod can be created for this forum for such a system.

[eevoo]

Oh, and when we say PM the staff, that means PM one member of staff who is online, or a member of staff in a specific area if that is what your question is about.  We do not appreciate 20 staff getting the same PM.  Then one mod gets it, they fix the issue, and 19 others are wondering what the heck is going on.  PM one at a time.  PMing all the staff is very annoying.

585107062[/snapback]

Lol I know I have done that, sucks to PM one and then go back to the index just to see that their name is gone, meaning they have been offline for the last 15 mins.:pinch:h:

[Homer]

Ooooh a ticket system, thats not a bad idea actually...

[Krudomanic]

I think a ticket system would be better...

Also with the ever increasing technical support neowin is providing these days you could use this company Right Now for your support... which would be a good idea but, not sure what the pricess are though...

[Viserov]

I doubt they'd want to pay for such a system, but if a forum mod can be made where a request/problem is sent to a pool, and any moderator/admin can retrieve that request/problem from that pool, and mark it as read/done/solved, whatever.

[Xen]

Install HCL 1.2.6 :p. Any way, What would be cool is to send a private msg to a staff member/user in a post like:

/privmsg [username]: <message here that will be seen by staff/you/person_your_sending_this_msg_to only>

[Slimy]

PM's would more than suffice.

585107042[/snapback]

disagree, because u can't contact everyone @ the same time and if some1 has something personal against what u say, its not the same as having multiple moderators and admins looking it over and deciding...

also, there could be one part of that section where users can tell mods about a given topic that should be moved/edited/closed etc. faster than pms cuz mods could go there, see a link and check it out while a pm to a specifc mod or a reported post takes longer as the mod might b busy with 30 pms or is currently away.. this way, the mods that "currently aren't doing anything" could go there and see what users are reporting or wanting..

[Veedems Veteran]

disagree, because u can't contact everyone @ the same time and if some1 has something personal against what u say, its not the same as having multiple moderators and admins looking it over and deciding...

585114290[/snapback]

This is why we have a system in place. If a mod is out of line against you, you goto a super mod. If they can not handle the problem, you go to a supervisor and then upwards to admins. You can also mass PM, but there is no need for that, most of the time.

[Slimy]

This is why we have a system in place. If a mod is out of line against you, you goto a super mod. If they can not handle the problem, you go to a supervisor and then upwards to admins. You can also mass PM, but there is no need for that, most of the time.

585114304[/snapback]

for example i think u and radish hate me :p

anyways, i think that 2 systems would be a good idea because they could work together, one filling in on the other's faults, nothing wrong with 2 systems

another idea is when u post, to have a list of mods/admins etc. and the sections they belong to with boxes for checkmarks... u check a box or leave it blank before u post your problem etc.

[Veedems Veteran]

You are making this way more complicated than it has to be. This community is driven by the personal feel to it and the fact that we all seem to know each other. Just PM a mod to say what you need to say. The system you are proposing would wind up turning into a "kiss the staff's ass to become mod" and "flip out because I was dumb and broke the rules" forum. It's just much easier to PM as this proposed system wouldn't add much more to that.

On a personal note, I do dislike members, but all you have to do is ask. Since you brought it up, I am indifferent towards you. My attitude is often misconstrued as hate, but it is far from it.

[j.r.l.]

You are making this way more complicated than it has to be. This community is driven by the personal feel to it and the fact that we all seem to know each other. Just PM a mod to say what you need to say. The system you are proposing would wind up turning into a "kiss the staff's ass to become mod" and "flip out because I was dumb and broke the rules" forum. It's just much easier to PM as this proposed system wouldn't add much more to that.

On a personal note, I do dislike members, but all you have to do is ask. Since you brought it up, I am indifferent towards you. My attitude is often misconstrued as hate, but it is far from it.

585114935[/snapback]

(Y) explains all and everything. bangbang.