Node problem

[ampersand 0]

Not sure if this goes in the wrong forum so feel free to move it. Thanks

One of my members at my site can access it because of a node is dead or something. We used the tracert mysite.com in command prompt and it stops at node 20 that is a server in australia.

Is it possible to get this member to access my site in another way ?

[Hum 6,933]

:huh: Use of a proxy ?

[ampersand 0]

I dont know if he uses a proxy, or what, but I'll ask him try remove or add it and see if it makes a difference

[markjensen 101]

* moved to Networking *