TrendMicro AV Incompatibility with VISTA 64bit

[soldier1st]

if i were you i'd switch to another av that does not force you to run uac off such as avg or esset and if they dont giev u a refund then report them to the bbb but if you asked for a refund after 14 days then your sol,running with admin rights is bad as it can do what all it wants but running without admin rights protect you as it will limit the damage an app can do if it indeed evil,thats why user mode is sweet.

[mad_onion]

if we're talking about a recommened antivirus i would definately say avast. it's the only one i've found that isn't annoying. all the others seem to feel the need to tell you they are updating their virus definitions. unsurprisingly it gets dull after it keeps happening, avast is much less intrusive.

[Lexonex]

Dear Lexonex,

A pleasant day to you!

Thank you for contacting Trend Micro Technical Support. I'm Eden and please allow me to provide you assistance with your questions and concerns about our product.

I have carefully read your email and I understand that you have a question regarding the program scanning.

In line with your concern, you can uninstall and then install our new build.

Step 1:

-Double click my computer/Computer on the desktop

-Double click on drive C:

-Double click on Program Files folder

-Double click on Trend Micro folder

-Double click on Internet Security folder

-Double click on TISSUPRT.exe

-Go to Unistall tab

-Click on 4. Uninstall tab

-Restart the machine

Step 2:

Please use the link I have provided below to install the program:

http://esupport.trendmicro.com/support/sea...=PUB-en-1036026

Thanks for choosing our product!

Best Regards,

Eden xx Xxxxxx

Consumer Support Team

TrendLabs HQ, Trend Micro Incorporated

Eden seems to know what she is talking about. I did the uninstall and clicked on the "new" build. TrendMicro Internet Security 2008 IS A GO!......Scanning right now with my UAC "ON".......Thank You Eden.......AND thanks to all who talked me into using the "UAC"......(I hope Vista SP1 is this easy)

Best Regards

[+Fahim S. MVC]

It's good to see that Trend have sorted their software out! I was horrified that Trend even suggested disabling UAC as a workaround.

Now you can be happy that you have 2 layers of protection - which is better than 1.

[Lexonex]

Will see if and when I get the Windows Automatic Update Vista SP1..........

Trend Micro Secures Consumers on Windows Vista SP1

Cupertino, Calif. ? March 18, 2008 ? Trend Micro Incorporated (TSE: 4704), a global leader in Internet content security, announced today the release of a version update to its 2008 consumer products: Trend Micro? Internet Security Pro, Trend Micro? Internet Security 2008 and Trend Micro? AntiVirus plus AntiSpyware 2008. The latest versions take full advantage of Windows Vista? Service Pack 1 (SP1).

?Trend Micro has worked closely with Microsoft to ensure our security products are optimized for Windows Vista SP1,? said Carol Carpenter, vice president of consumer marketing and product management for Trend Micro. ?Our goal is to protect consumers who use Windows against identity theft, malware and the latest Web threats.

Existing users of Trend Micro 2008 consumer products on Windows Vista are automatically updated to the 16.10 version through the Trend Micro Automatic Update feature. New customers who purchase through the Trend Micro online store will also get the latest version. Trend Micro will start shipping the 16.10 version to retail stores this week.

Customers who want to check to see if they have the latest version can click on the ?Help & Support? button that?s found on the main console, and then click on ?Product Information.?

?A key benefit of Windows Vista is an improved security experience for customers,? said Jeff Prince, senior director in Windows Product Management at Microsoft. ?We are pleased with the support of Trend Micro, a leader in Internet and content security, and their commitment to making Trend Micro products Windows Vista SP1 compatible.?

Trend Micro 2008 consumer products have earned the Certified for Windows Vista logo. For a list of these and other Certified for Windows Vista products, please visit https://winqual.microsoft.com/member/softwa...tifiedlist.aspx

To download the 16.10 version, please visit http://www.trendmicro.com/download/