WD 500GB MyBook not working


Recommended Posts

So i had my 500GB MyBook hooked up to my MBP yesterday, and it was copying some files over when i picked up my laptop to move it and forgot the hard drive was connected.

The hard drive fell onto the ground, but stayed connected.

When i unplugged it and plugged it back in, it didn't show up at all, (desktop, finder, disk utility).

So I waited till today and when I plug it in, it shows up under Disk Utility as "2 TB WD Media" but won't let me repair it or anything.

Is my only option formatting it?

If I format it and then immediately run a Data Recovery program, will it find most everything, or should I run the recovery before I format?

Thanks for your help, I really need this stuff back. About 470GB of stuff.

Link to comment
https://www.neowin.net/forum/topic/634507-wd-500gb-mybook-not-working/
Share on other sites

So i had my 500GB MyBook hooked up to my MBP yesterday, and it was copying some files over when i picked up my laptop to move it and forgot the hard drive was connected.

The hard drive fell onto the ground, but stayed connected.

When i unplugged it and plugged it back in, it didn't show up at all, (desktop, finder, disk utility).

So I waited till today and when I plug it in, it shows up under Disk Utility as "2 TB WD Media" but won't let me repair it or anything.

Is my only option formatting it?

If I format it and then immediately run a Data Recovery program, will it find most everything, or should I run the recovery before I format?

Thanks for your help, I really need this stuff back. About 470GB of stuff.

more than likely your head on the drive is damaged from the fall try to access it using live linux cd or a bartpe disc then try a recovery program like iolo search and recover.

Will any linux distro see HFS+?

I've never used my mac drives with linux, so i have no idea.

Ubuntu 8.04 supports it for sure, but in all honesty, your hard drive is fraked and you should run a diagnostic application like some of the ones on the Heirns boot CD

What would you recommend using off Hirens Boot CD?

Everything I ran couldn't see the drive.

I booted int Ubuntu 8.04 and it showed the drive, but it couldn't mount it.

I started to run Data Rescue II on my MBP and it got about 9GBs done in 15 hours or so and when i quit it early, it said it couldn't find any files.

Thats the bad part, I dont even remember what all was on it.

So it's gone as in, can't even format it and use it at all?

Or just gone as in my data is gone for good?

The good news is, you don't remember what was on it so you don't know what you lost. ;)

Honestly I'd be very careful with that drive even if it does format for use again, after taking physical damage there is a good chance you will start to see the drive itself degrade until death as time goes forward, faster than normal due to the physical trauma.

Is it clicking? If so, it's a goner and only a data recovery specialist can open it up and retrieve data. If it isn't then you may have a chance. Data Rescue II is definitely a great tool to give a shot of data recovery. It's $99 bux but it's nice to have around. Usually when a hard drive takes a spill like that the mechanics get fudged up good, either that or you've got some instant bad blocks. Good luck!

I dont think it's clicking.

But i tried Data Rescue II and it said it was going to take 3200 hours.

I let it go for about 16 hours and it had only done about 9GB and when i did "End Early" it said it hadnt found anything.

Are there any good data recovery bootable CDs or stuff for linux i can use?

I have Ubuntu 8.04 on an old PC and that would be the best thing to use to just let it run for a few days/weeks.

What do you mean if I am able to access the drive?

The drive shows up as "2TB WD Media" even though its 500G and it doesn't have any active partitions.

It doesn't show up in finder, just disk utility.

I ran Data Rescue II for about 15 hors and it got through 9GB and found nothing.

All I want is a program that for linux or that will run off a bootable CD that can do HFS+ because I can't waste all this time recovering on my laptop.

What do you mean if I am able to access the drive?

The drive shows up as "2TB WD Media" even though its 500G and it doesn't have any active partitions.

It doesn't show up in finder, just disk utility.

I ran Data Rescue II for about 15 hors and it got through 9GB and found nothing.

All I want is a program that for linux or that will run off a bootable CD that can do HFS+ because I can't waste all this time recovering on my laptop.

Depending if you feel the data is that important you may just want to give it up for dead and move on, it is hard to do but I think we've all been there before. 

What do you mean if I am able to access the drive?

The drive shows up as "2TB WD Media" even though its 500G and it doesn't have any active partitions.

It doesn't show up in finder, just disk utility.

I ran Data Rescue II for about 15 hors and it got through 9GB and found nothing.

All I want is a program that for linux or that will run off a bootable CD that can do HFS+ because I can't waste all this time recovering on my laptop.

Sorry to be the breaker of bad news, but your SOL. I've seen this many, many times. When it shows up as a 2TB WD Media and Data Rescue II says thousands of hours, your drive is dead. The only slight chance of recovery is to send it in to a professional business where they'll take it apart and try to recover it, but it costs and arm and a leg. Sorry :(

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • If they ever come out and say the AI is no longer accessible to the gen pop people aren't going to know how to tie their own shoelaces.
    • It's hard not to when they are shoehorning Ai into EVERYTHING. Some are active users by choice, I bet a lot of them are because it's shoved in their face the entire time.
    • Thunderbird 152.0 by Razvan Serea Thunderbird is a free, open-source, cross-platform application for managing email and news feeds. It is a local (rather than a web-based) email application that is powerful yet easy-to-use. Thunderbird is clean and elegant by default, but easily customizable to match your workflow and visual preferences. It is loaded with unique and powerful features. Thunderbird is developed, tested, translated and supported by the folks at Mozilla Corporation and by a group of dedicated volunteers. Thunderbird gives you control and ownership over your email. There are lots of add-ons available for Thunderbird that enable you to extend and customize your email experience. Thunderbird gives you IMAP/POP support, a built-in RSS reader, support for HTML mail, powerful quick search, saved search folders, advanced message filtering, message grouping, labels, return receipts, smart address book LDAP address completion, import tools, and the ability to manage multiple e-mail and newsgroup accounts. Thunderbird 152.0 changelog: SecurityDevices enabled in enterprise policies One-click account setup for Thundermail accounts What’s Changed Use 'Add' instead of 'New' for account, calendar, address book creation buttons GMail OAuth updated to use PKCE Mail server hostname also checked when detecting address books and calendars Updated about:rights to replace local with hosted url 'Hide completed tasks' now also hides cancelled tasks What’s Fixed New mail alerts appeared on wrong monitor in three-monitor setup Spam messages triggered new mail notifications before being moved to Spam folder Filtered IMAP or NNTP subscriptions were lost after closing Subscribe dialog 'Download Headers' dialog for newsgroups failed to open Messages nested deeper than 255 levels disappeared from threading view Performing Delete followed by Undo on thread parent message could corrupt view Single messages still appeared collapsible after thread members were deleted Updated threads remained misordered until folder refresh or resort Non-threaded subject sorting separated 'RE:' replies from original messages BCC recipients were included in signed email headers Filter search on Body missed draft messages containing German umlauts Thunderbird could crash during local message search Blocked file warning showed without 'Unblock File' button in compose window Forwarding/Redirecting Exchange messages failed with NS_ERROR_OUT_OF_MEMORY Compose window closed early and send progress dialog hung after NNTP failure Compose window stayed open after sending when mailnews.sendInBackground set Microsoft OAuth2 failed when HTTPS localhost redirect was not intercepted Pasting contact photos stopped working when photo button had focus Filter dialog lacked focus ring and had poorly distinguishable buttons Subfolder kept stale accessibility unread count after unread messages were deleted 'Edit as New Message' and inline 'Forward' not possible with PGP-signed messages Various MIME improvements EWS messages could go missing from folder view IMAP "Show only subscribed folders" could not be changed without restart Unable to delete more than 1000 messages at a time on Microsoft 365 EWS folders in Trash were moved to Trash again instead of being hard deleted IMAP notifications repeated for emails read on another device after sleep wake POP3 deadlocked when server went silent without closing socket Calendar acceptance no longer distinguished between single occurrence and series Transparent popups on macOS made calendar event editing difficult Duplicate attendees were added to invitations instead of being filtered out Task percentage complete was not preserved separately from status in tooltips Visual and UX improvements Security fixes Download: Thunderbird 152.0 for Windows (EN/US) | 32-bit | ~70.0 MB (Open Source) Download: Thunderbird 152.0 for Mac OS (EN/US) | 145.0 MB Download: Thunderbird 152.0 in other languages View: Thunderbird Website | Screenshot | Release Notes Get alerted to all of our Software updates on Twitter at @NeowinSoftware
    • Nearly half of American adults now use AI, but concerns are also growing by Hamid Ganji Since the launch of ChatGPT in 2022, the way people research, get their news, and perform routine tasks has changed dramatically. Now, almost everything around us has a touch of AI, and companies are trying to embed it into nearly every product and service they offer. With that in mind, new research shows how Americans are actually adopting this change and using AI in their everyday lives. According to new research conducted by the Pew Research Center, 49% of American adults now use AI chatbots like ChatGPT or Gemini. This marks a significant increase over last year, when only 33% of American adults reported using AI. Additionally, four in ten U.S. adults (42%) said they use AI tools to research information, while 38% said they use these tools to handle tasks at work. Entertainment, image and video editing, and getting medical advice are among the other ways Americans are using AI. Moreover, ChatGPT dominates the U.S. AI market, with 44% of respondents saying they use OpenAI's chatbot. Gemini follows at 24%, while Copilot and Meta AI account for 17% and 14%, respectively. Respondents also said that AI chatbots generally have a positive impact on their productivity and how informed they are. But when it comes to AI’s impact on society, Americans remain largely skeptical. About 40% of American adults believe AI will be more harmful than beneficial to society over the next 20 years. Additionally, 31% expect AI to have a negative effect on them personally. Another 31% of respondents say AI could be equally positive and negative. As for data security, pessimism remains high: 71% of respondents say AI will make their personal information less secure, while only 3% believe it will make their data more secure. American adults also largely lack confidence in both the government and AI companies when it comes to regulating and developing AI. About 67% of Americans have little to no confidence in the U.S. government’s ability to regulate AI effectively. Six in ten adults are also not confident that U.S. companies will develop and use these tools responsibly.
    • MultiOS-USB 0.11.1 by Razvan Serea MultiOS-USB is a versatile, open-source utility designed to create multiboot USB drives capable of hosting multiple operating systems on a single portable device. The project simplifies the process of building a bootable USB by automating the configuration of various boot loaders and file systems, enabling users to install and run diverse operating systems, including Windows, Linux distributions, and diagnostic tools, directly from one drive. It supports ISO booting and persistence, which allows changes made during live sessions to be retained, making it ideal for testing, troubleshooting, or system recovery. Features: BIOS and UEFI support Secure Boot support (boot, manage uefi keys) Load UEFI drivers Launch .efi executables and other boot loaders Boot Linux from .iso images Boot WinPE from bootable .wim images Boot Windows 10/11 installer from ISO (currently, SB must be disabled during installation) Boot Linux installer from network (experimental) Boot locally installed systems: Linux, Windows Automatically update configuration files Without background services exFAT file system support Automatic detection of compatible ISO images (GRUB loopback) Support for systems without loopback support Allows customisation of ISO boot menu (for example: custom kernel options) Support for USB, SSD, nvme, mmcblk, loop, nbd and virtual disks Support for x86, x86_64 A list of tested ISO images can be found here MultiOS-USB 0.11.1 changelog: 68122b7: Fixed-release AUR package #63 fba0283: Update shim to 16.1 8c2ae95: Update grub to v2.14-1 ea15c1d: Update Memtest86+ to v8.10 162f4e6: Add secureblue (#71) b2da8ae: Add AerynOS (#74) ac6640e: Bump config.version 34e9ca6: Add Bluefin (#72) 7a10edd: Add Aurora (#66) cab701b: Update wimboot to v2.9.0-1 90da7f7: Fix Windows error: 0x80070001 - 0x4002F (#52) 2dea73d: Add Microsoft certificates 01f479e: Remove old efi_uga module Download: MultiOS-USB 0.11.1 | 5.3 MB (Open Source) View: MultiOS-USB Website | Screenshot Get alerted to all of our Software updates on Twitter at @NeowinSoftware
  • Recent Achievements

    • One Month Later
      Vincian earned a badge
      One Month Later
    • First Post
      Jocimo earned a badge
      First Post
    • Week One Done
      suprememobiles48 earned a badge
      Week One Done
    • One Month Later
      Windows Guy earned a badge
      One Month Later
    • One Month Later
      Prasann earned a badge
      One Month Later
  • Popular Contributors

    1. 1
      +primortal
      509
    2. 2
      +Edouard
      172
    3. 3
      PsYcHoKiLLa
      90
    4. 4
      Steven P.
      76
    5. 5
      neufuse
      69
  • Tell a friend

    Love Neowin? Tell a friend!