WD 500GB MyBook not working


Recommended Posts

So i had my 500GB MyBook hooked up to my MBP yesterday, and it was copying some files over when i picked up my laptop to move it and forgot the hard drive was connected.

The hard drive fell onto the ground, but stayed connected.

When i unplugged it and plugged it back in, it didn't show up at all, (desktop, finder, disk utility).

So I waited till today and when I plug it in, it shows up under Disk Utility as "2 TB WD Media" but won't let me repair it or anything.

Is my only option formatting it?

If I format it and then immediately run a Data Recovery program, will it find most everything, or should I run the recovery before I format?

Thanks for your help, I really need this stuff back. About 470GB of stuff.

Link to comment
https://www.neowin.net/forum/topic/634507-wd-500gb-mybook-not-working/
Share on other sites

So i had my 500GB MyBook hooked up to my MBP yesterday, and it was copying some files over when i picked up my laptop to move it and forgot the hard drive was connected.

The hard drive fell onto the ground, but stayed connected.

When i unplugged it and plugged it back in, it didn't show up at all, (desktop, finder, disk utility).

So I waited till today and when I plug it in, it shows up under Disk Utility as "2 TB WD Media" but won't let me repair it or anything.

Is my only option formatting it?

If I format it and then immediately run a Data Recovery program, will it find most everything, or should I run the recovery before I format?

Thanks for your help, I really need this stuff back. About 470GB of stuff.

more than likely your head on the drive is damaged from the fall try to access it using live linux cd or a bartpe disc then try a recovery program like iolo search and recover.

Will any linux distro see HFS+?

I've never used my mac drives with linux, so i have no idea.

Ubuntu 8.04 supports it for sure, but in all honesty, your hard drive is fraked and you should run a diagnostic application like some of the ones on the Heirns boot CD

What would you recommend using off Hirens Boot CD?

Everything I ran couldn't see the drive.

I booted int Ubuntu 8.04 and it showed the drive, but it couldn't mount it.

I started to run Data Rescue II on my MBP and it got about 9GBs done in 15 hours or so and when i quit it early, it said it couldn't find any files.

Thats the bad part, I dont even remember what all was on it.

So it's gone as in, can't even format it and use it at all?

Or just gone as in my data is gone for good?

The good news is, you don't remember what was on it so you don't know what you lost. ;)

Honestly I'd be very careful with that drive even if it does format for use again, after taking physical damage there is a good chance you will start to see the drive itself degrade until death as time goes forward, faster than normal due to the physical trauma.

Is it clicking? If so, it's a goner and only a data recovery specialist can open it up and retrieve data. If it isn't then you may have a chance. Data Rescue II is definitely a great tool to give a shot of data recovery. It's $99 bux but it's nice to have around. Usually when a hard drive takes a spill like that the mechanics get fudged up good, either that or you've got some instant bad blocks. Good luck!

I dont think it's clicking.

But i tried Data Rescue II and it said it was going to take 3200 hours.

I let it go for about 16 hours and it had only done about 9GB and when i did "End Early" it said it hadnt found anything.

Are there any good data recovery bootable CDs or stuff for linux i can use?

I have Ubuntu 8.04 on an old PC and that would be the best thing to use to just let it run for a few days/weeks.

What do you mean if I am able to access the drive?

The drive shows up as "2TB WD Media" even though its 500G and it doesn't have any active partitions.

It doesn't show up in finder, just disk utility.

I ran Data Rescue II for about 15 hors and it got through 9GB and found nothing.

All I want is a program that for linux or that will run off a bootable CD that can do HFS+ because I can't waste all this time recovering on my laptop.

What do you mean if I am able to access the drive?

The drive shows up as "2TB WD Media" even though its 500G and it doesn't have any active partitions.

It doesn't show up in finder, just disk utility.

I ran Data Rescue II for about 15 hors and it got through 9GB and found nothing.

All I want is a program that for linux or that will run off a bootable CD that can do HFS+ because I can't waste all this time recovering on my laptop.

Depending if you feel the data is that important you may just want to give it up for dead and move on, it is hard to do but I think we've all been there before. 

What do you mean if I am able to access the drive?

The drive shows up as "2TB WD Media" even though its 500G and it doesn't have any active partitions.

It doesn't show up in finder, just disk utility.

I ran Data Rescue II for about 15 hors and it got through 9GB and found nothing.

All I want is a program that for linux or that will run off a bootable CD that can do HFS+ because I can't waste all this time recovering on my laptop.

Sorry to be the breaker of bad news, but your SOL. I've seen this many, many times. When it shows up as a 2TB WD Media and Data Rescue II says thousands of hours, your drive is dead. The only slight chance of recovery is to send it in to a professional business where they'll take it apart and try to recover it, but it costs and arm and a leg. Sorry :(

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Build your own business with a Sellful lifetime plan now at 76% off by Steven Parker Today's deal from our Apps + Software section of the Neowin Deals store, lets you save 76% off Sellful: ERP Agency Plan lifetime deal. AI-Powered Software and Website Builder for Agencies Ever feel like a client’s needs simply can’t be met on a single platform? With Sellful, it’s all here, and all white labeled. Build anything from simple websites to complex workflows to automate your business in a few clicks. Manage everything from email & social media marketing, to payroll & invoicing. It’s got a white label website builder, online shop, CRM, ERP, marketing, memberships, invoicing, appointments, online courses, project manager, and point of sale functions. Sellful is the only white label platform in the world that is truly all in one, combining all aspects of your business in one place no matter the industry. What can you do with Sellful? Automatically generate amazing websites, funnels, & landing pages in seconds using AI Sell physical & digital products online Keep track of customers with native CRM Automate communication & outreach using AI Manage all aspects of your business in one place Collect emails & phone numbers via forms on your website, then send newsletters to customers with important updates, sales, and discounts Build membership programs with various levels of access for your customers Receive payments from your clients using any number of payment gateways including Paypal, Stripe, Authorize.net, Square & more Have your clients book appointments for services & meetings quickly Build powerful & robust online courses to sell to or instruct people Build communities on Sellful social networking sites with activity feeds, private messaging, & groups See & adjust a visual version of everything going on within your client projects Sync your online shop’s inventory with multiple offline store locations & registers Manage inventory, coupons, & sales through Sellful’s native POS app on your computer Manage employee recruitment, time clocks, payroll & leave requests Automate help desk tasks such as support ticket creation Communicate with your team on multiple chat channels Keep an accounting of your income & expenses Automate billing & website creation for your marketing agency What's in the ERP Agency Plan: White Label Unlimited 10 Sites/Sub Accounts Included 100% White Label For Your Brand Or Your Client's Brand Website Builder Sales Funnel Builder Online Shop Automation Builder CRM & Pipeline Management Email Marketing SMS Marketing Reputation Management 2 Way Communication (Email, SMS & Phone) Appointment Scheduler Memberships Subscriptions Forms, Surveys & Polls Client Portal AI Assistant & Chatbot Social Media Automation Legally Binding Contract Signing Project Management System Online Courses (LMS) Invoicing External CRM Connect Class Attendance & Event Booking Restaurant Builder Support Ticket System Team Chat AliExpress Drop Shipping Accounting Advanced Affiliate Program Community Builder Point Of Sale HR Suite (HR, Time Clock, Payroll & ATS) 5000+ App Integrations 20+ Payment Gateways (No Fees From Us) Custom Mobile App Agency Billing System Setup Wizard Builder Content Cloner Tool Digital Marketing Courses Actionable Marketing PDF Guides Unlimited Contacts Per Site/Sub Account Unlimited Pages Per Site/Sub Account Unlimited Blog Posts Per Site/Sub Account Unlimited Users Per Site/Sub Account Unlimited Products Per Site/Sub Account Unlimited Visitors Per Site/Sub Account 100 Gigs Of File Storage 50,000 Free Email Sends* Unlimited Domain Names Per Site/Sub Account *Email sending can be purchased in packs of 10,000 for $10/Month. You can also add your own external sending service to send without limits. Email sends are shared in a pool throughout all websites and email addresses on the account. System emails are always free. Good to know Length of access: lifetime Redemption deadline: redeem your code within 30 days of purchase Updates included Sellful: ERP Agency Plan (Lifetime) normally costs $1,497 but it can be yours for only $349.97, that's a saving of $1,147.03 (76%) off! For terms, and more details click the link below. Get a lifetime plan to Sellful at 76% off (was $1,497) Although priced in U.S. dollars, this deal is available for digital purchase worldwide. Support queries If you have queries or need support for any of the Neowin Deals, please use the contact form here. Neowin Deals are managed and sold by StackCommerce who represent Neowin on an affiliate basis. Why we post these deals We post these because we earn commission on each sale so as not to rely solely on advertising, which many of our readers block. It all helps toward paying staff reporters, servers and hosting costs. So for those that keep moaning and complaining, be thankful we're still online for you to even do that. Other ways to support Neowin Whitelist Neowin by not blocking our ads Create a free member account to see fewer ads Make a donation to support our day to day running costs Subscribe to Neowin - for $14 a year, or $28 a year for an ad-free experience Disclosure: Neowin benefits from revenue of each sale made through our branded deals site powered by StackCommerce.
    • No its not, there are ton of Youtube videos to get you started, what do you think people did before AI existed?
    • Read this in Humor Simpson 's voice, "Out of my way Moe".
    • You still can, its just under the Transform flyout for WordArt now
  • Recent Achievements

    • One Year In
      B4dM1k3 earned a badge
      One Year In
    • One Year In
      DarkWun earned a badge
      One Year In
    • Dedicated
      Almohandis earned a badge
      Dedicated
    • Dedicated
      JuvenileDelinquent earned a badge
      Dedicated
    • First Post
      DrWankel earned a badge
      First Post
  • Popular Contributors

    1. 1
      +primortal
      506
    2. 2
      +Edouard
      181
    3. 3
      PsYcHoKiLLa
      86
    4. 4
      Michael Scrip
      78
    5. 5
      Steven P.
      76
  • Tell a friend

    Love Neowin? Tell a friend!