Slow download speed


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Hi guys,

I'm not sure if this is the right place to post this question but I believe some moderator can move the thread to the correct place;)

Anyway one of our customers are getting very slow download speed from his VPS, between 15-25kbps. He used to get 200+ before but for some reason it has dropped down to 15-25.

The thing is that we can't find what the problem is. His traceroute is okay so it's most probably nothing wrong with his connection. I should add that I get the same speed as he does but one of our support members is getting 250kbps+.

So does anyone have an idea what might be causing this?

The VPS is running on a Quad-Core 750 server with 16gb Ram, it has an unmeterd 100mbit connection and is virtualized using OpenVZ.

Hope someone has an idea what might be wrong.

Thanks

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https://www.neowin.net/forum/topic/649520-slow-download-speed/
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visit the Datacenter forum, check are there any Network maintenance in progress announcement and if they were done just days ago, it may take 1-2 days for traffic to reshape back to shape as border routers again rebuild cache (depends on maintaince and what optimization is used by DC)

Do you traceroute to your domain , check for low/high replies , paste them to your DC or Webhost admin helpdesk or support system asking then to evaluate that for you.

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