Western Digital is a joke

[cabron]

I sent my hard drive few weeks ago (WD6400AAKS) for a replacement or RMA after just 4 months of use, the HD became useless, well they sent me another one and looks to me brand new. Well when I am trying to install the OS, I tried to partition the drive but it does not let me do anything, I tried few different OS's and all failed. Guess what guys? the hard drive that they sent me was already damaged. What a ****ing company is WD? they sent me a piece of junk. I called yesterday and they will send me another one, hopefully this time will not be another junk. I am done with WD, I will never ever again going to buy another WD product.

Edited June 13, 2009 by cabron

[_neutrino Veteran]

for the most part Western Digital is the company i have the best luck with fujitsu is also a good brand however i never have luck with seagate drives.

[kawasabi]

I know what you mean.

Exactly what i had with Samsung HDD's.

[strelok1911]

Always had Samsung HD's. Only one failed because of its age (7 years?).

Some of them were destroyed out of boredom (:D)

And now I'm using a 750GB 32MB Cache Samsung HD. It's amazing.

[ATLien_0]

Last time I did an RMA with WD they were great. They even let me do the speedy RMA where they send you a new hard drive first and I send my old one in later.

[_bobcat_ Veteran]

Mistakes happen in every company. They didn't do it on purpose.

I can see why it's annoying, but it's not worth having a stroke over, or potentially missing a great future product because of one **** up .. *shrugs*

[Richard Hammond]

So you got a faulty drive in return that doesnt mean they suck it was just an unfortunate incident.

I have nothing but praise for Western Digital, ive only ever had 2 hard drives fail and both times ive set up an advanced RMA whereby they hold the funds on a debit/credit card and send you out the new drive first and you just pop the faulty one into the same box and send it back.

[Vice]

Western Digital used to be pretty good I own like 7 of their Hard Disks and not had a single one fail. But their recent products aren't up to their old standard. Especially their External Enclosures. Sure they have a 2TB Drive which in itself is impressive but overall I'd rather go with Samsung who are in my opinion leading the Disk wars not only in Magnetic storage but in SSD development as-well. Seagate who used to be really good have also taken a dive in reliability. Who knew it was so hard to develop a stable Hard Disk.

[Frank]

Mistakes happen in every company. They didn't do it on purpose.

I can see why it's annoying, but it's not worth having a stroke over, or potentially missing a great future product because of one **** up .. *shrugs*

I agree. I have had hell trying to get Seagate to RMS 2 bad 400GB drives but they got the issues resolved. These types of problems happen with every company. Call up and complain (don't be an ass) and they will probably send you out a new HDD today.

Mistakes happen, it is how the companies deal with mistakes is where I have issues.

[protocol7]

Mistakes happen, it is how the companies deal with mistakes is where I have issues.

Exactly. This is how I've always measured a company.

[Xilo]

I still have a WD drive that's about 10 years old. Still runs fine...

Honestly, I've always used WD drives and none of them have failed me.

[cabron]

Western Digital used to be pretty good I own like 7 of their Hard Disks and not had a single one fail. But their recent products aren't up to their old standard. Especially their External Enclosures. Sure they have a 2TB Drive which in itself is impressive but overall I'd rather go with Samsung who are in my opinion leading the Disk wars not only in Magnetic storage but in SSD development as-well. Seagate who used to be really good have also taken a dive in reliability. Who knew it was so hard to develop a stable Hard Disk.

It is true what you said, my mother's computer is like 9 years old and came with a WD and still working fine :o

[ToneKnee]

I have nothing but praise for Western Digital, **** happens.

Also, I do agree with people when it comes to larger hard drives, but it seems all manufactors are having that problem, especially with external enclosures. At the end of the day, if I'm going to be operating multi-terabyte storage devices, then I'm afraid that I wouldn't trust any of the companies. So I would do a RAID-5 or RAID-6 array to keep all my data safe.

[cabron]

I have nothing but praise for Western Digital, **** happens.

I agree that **** happens sometimes, but is uncommon to have a new HD and then failed after 4 months of use, then the company replaced the HD and what they sent you is a piece of junk, sorry but this to me looks like they don't give a damn about the customer.

[PyX]

When I had WD hard drives back in the time, they rocked Maxtor's solidly.

You're out of luck maybe... or I was lucky 3-4 times, but I don't think so.

[Typhon]

Here is my experience with HDD's. My 1st HD was a WD 10GB it faild in 2 months and I got it replaced with a WD 13GB. The WD 13GB worked for years then I sold it and got a Maxtor 40GB then I got a Maxtor 60GB form a friend in 2001 and the drive was in a old computer, it started making clicking sounds in 2008 so that drive was replaced. I also had a WD 80GB that never failed and in 2004 had two Maxtor 160GB in raid 0 all the way to 2006 with no problems. Then had a WD Raptor 36GB for a year that never quit on me. Had a WD 60GB for my laptop HP DV5000 that gave out on me after 6 months also this past year my WD 500GB External drive gave out. All my seagates I have owned never went out and only one Maxtor but I was able to backup the data.

[_bobcat_ Veteran]

I agree that **** happens sometimes, but is uncommon to have a new HD and then failed after 4 months of use, then the company replaced the HD and what they sent you is a piece of junk, sorry but this to me looks like they don't give a damn about the customer.

If they did it intentionally then I would agree, but is that likely? I am sure it is not their policy to replace faulty drives with faulty drives. It would waste their time and money. If they didn't care about customers they wouldn't replace either the first or second drive.

I also had a thought .. what if it was damaged in transit? Not their fault at all..

[qdave]

my two main drives are wd's and they perform great for (one is 4 years old and other is 2). the only hard drives which failed were maxtor and fujitsu.

i think you just have bad luck.

[Nagisan]

1 bad drive replacing another bad drive does not mean the company is bad, it means you got unlucky.

I personally went through 3 replacement drives for my OCZ SSD before I got one that worked....first one died out around 4 months......the first two replacement drives were bad (they upgraded my second replacement for free), my third replacement (still upgraded) finally worked fine.

In the end I wont say OCZ is a bad company......sure it took a few weeks to get a replacement that worked but I ended up saving a couple hundred dollars due to the free upgrade they gave me.

[ViperAFK]

I have 4 WD drives, some 4 years old never had ONE die on me.

HDD are unreliable in general though and failures are not a rare thing across brands. WD is usually regarded is one of the more reliable ones and you just got unlucky chill and don't post retarded threads like this.

[MazdawgRollin]

i had a similar issue with Dell a few months back. My sister ordered a studio laptop and when it came it threw an error about processor revision. if you f1 you could get to windows but that's lame so i sent it back. Upon return, nothing had changed. I argued with enough tier 1 techs to get to a manager who handled it and it all came back fixed, but I ruined his day when I told him that if it's broken 1 more time she wants a macbook.

[Rigby]

Hard drives are fragile devices, they all fail eventually regardless of the company that made them. True there are bad batches sometimes like the recent Seagate drives, but I've found overall that one company is as good as any other as far as reliability. I've got hard drives from various companies that are nearing 20 years old and still work fine, and I've had brand new drives die in a week. It's just a roll of the dice.

For what it's worth I've never had a WD drive fail. Out of the three I have lost one was a Maxtor and the other two were Seagates.

[soonerproud]

I sent my hard drive few weeks ago (WD6400AAKS) for a replacement or RMA after just 4 months of use, the HD became useless, well they sent me another one and looks to me brand new. Well when I am trying to install the OS, I tried to partition the drive but it does not let me do anything, I tried few different OS's and all failed. Guess what guys? the hard drive that they sent me was already damaged. What a ****ing company is WD? they sent me a piece a junk. I called yesterday and they will send me another one, hopefully this time will not be another junk. I am done with WD, I will never ever again going to buy another WD product.

Not to defend WD, but there is the possibility it was damaged during shipping and is quite common. You might want to make certain the IDE or AHCI controler on you mother board was not damaged by the previous drive when it failed first.

[tsupersonic]

Western Digital is the best, I've yet to have a drive failure (cross fingers), I have drives going as long as 8 years. Maxtor has been my worst luck, although I've had one drive die on me after 10 years.

[DigitalE]

I have never had a WD drive fail on me.