Razer Megalodon Sound Cuts Out?


Recommended Posts

Just a word on the firmware update. I've had the same problems of the headset cutting out after 15-20 minutes on average, although sometimes it trys to fool me by working for a couple of hours (wow). When I purchased them I was running Vista 64bit on an Asus P5E3 Premium board, which has just been upgraded to Windows 7 (64bit). The same issues still occur, and I too would unplug a replug the device in, put it on a port where it was the only usb device etc etc, basicially all the things you guys have done all, as well as getting the same response from the guys at razer.

My main point is that I too have installed the firmware update for 64 bit, and for me the problem still persists. Upto last night when playing "Modern Warfare 2" - on which my friends and I are getting lag on the multiplayer and special ops 2 player modes - the headset still cut out. I have asked for a replacement as this now seems to me to be a product design fault, maybe due to an early defective batch, who knows. This has not been satisfactorily fixed for me, I hope it has worked for some of you guys though.

What are your experiences since the firmware update?

Just a word on the firmware update. I've had the same problems of the headset cutting out after 15-20 minutes on average, although sometimes it trys to fool me by working for a couple of hours (wow). When I purchased them I was running Vista 64bit on an Asus P5E3 Premium board, which has just been upgraded to Windows 7 (64bit). The same issues still occur, and I too would unplug a replug the device in, put it on a port where it was the only usb device etc etc, basicially all the things you guys have done all, as well as getting the same response from the guys at razer.

My main point is that I too have installed the firmware update for 64 bit, and for me the problem still persists. Upto last night when playing "Modern Warfare 2" - on which my friends and I are getting lag on the multiplayer and special ops 2 player modes - the headset still cut out. I have asked for a replacement as this now seems to me to be a product design fault, maybe due to an early defective batch, who knows. This has not been satisfactorily fixed for me, I hope it has worked for some of you guys though.

What are your experiences since the firmware update?

Mic got worse (can be tweaked back to good result, see my other posts). But most of all the issue has not been solved with the Firmware update. Sound is still cutting of after firmware update.

So did the replacement fix the issue? because if so i wouldnt bother "updating" the firmare. mic quality is definately shot. i get this weird alien echo which can SOMETIMES be fixed by turing on/off 'let other apps take control'

im requesting a replacement.

So did the replacement fix the issue? because if so i wouldnt bother "updating" the firmare. mic quality is definately shot. i get this weird alien echo which can SOMETIMES be fixed by turing on/off 'let other apps take control'

im requesting a replacement.

Don't, it's not worth it. My replacement still cut-out, even with the new firmware. I'd push for them to send you the Carcharias so you can at least play for now. BTW - ryan - I have an Asus P5E3, not sure if that has anything to do with it but it's an interesting coincidence.

Hah, this is what I got from razer about a replacement.

Hello,

Your issue is being worked on by our engineers. We are anxious to get this issue resolved for you as well.

If only I didn't get like 10 reps after all my emails, maybe one would have been nice to give me a free headset. lol

BTW - ryan - I have an Asus P5E3, not sure if that has anything to do with it but it's an interesting coincidence.

I'm having similar issues and I am also using an Asus P5E3. I'm on the win7 x64 release client still. Would the mobo coincidence be causing this?

like I told you guys before.... :p

I also have an powered USB hub and that DOESNT work :p...

but if I plug it in my mobo.. it will work for 2/3 hours.

and some other people does the trick with a powered USB hub..

so some different results. it can't be the solution!

  • 3 weeks later...
  • 1 month later...

hey guys, just found this forum and i have problem with my megalodon :(

its not that the sound will cut out, but when i switch it to 7.1 mode the sound seems to be 'blurry' and unclear, without its surrounding effect. when i switch it back to 2.1 mode the music and sounds sound crystal clear.

I did set my games to 5.1 or 7.1 output, so idk whats wrong.

Megalodon has its own sound card, so does that mean it will totally ignore my original sound card?

  • 4 weeks later...

Same here - just got my Megalodon review unit from Razer a couple of days ago. Already updated the firmware+driver, my friends still telling me of the noisy mic; Will try putting the level to 1-3 (sens + level) as suggested a few replies before this tonight

  • 2 weeks later...

Same here - just got my Megalodon review unit from Razer a couple of days ago. Already updated the firmware+driver, my friends still telling me of the noisy mic; Will try putting the level to 1-3 (sens + level) as suggested a few replies before this tonight

I just updated the firmware, so far so good. I haven't had any audio cutouts or reduced quality (Been playing Bad Company 2 with it)

So far the mics are still noisy and or not of purest quality, as recommended just put the level and sensitivity at around 1-2. So far no complaints on vent or teamspeak.

It took almost a year, but finally...

  • 2 weeks later...
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Now 8GB of ram looks even worse in the Neo. I'm so happy I purchased 128GB of DDR 4 when I did.... paid $174. Upgraded my parents laptop to 32GB around the same time for $48. Luckily I have a TON of spare laptops. So i'm good on laptops for a while. I also have a lot of desktops too that I could use if i had to. Lets just hope nothing happens to my main 4 monitor couch workstation.
    • I will keep my current devices for several years... no planning in upgrading until these devices stop working. Too pricey.
    • Apple raises MacBook and iPad prices as memory costs surge by Karthik Mudaliar Apple has raised the U.S. prices of several MacBook and iPad models, including the MacBook Neo, which it launched for $599 less than four months ago. The company’s cheapest laptop now starts at $699, while some MacBook Pro configurations have increased by $300. The changes affect the MacBook Neo, MacBook Air, MacBook Pro, iPad Air, and iPad Pro. Apple has not changed the hardware or storage included with these models, so customers are simply paying more for the same configurations. Here is how the new US pricing compares with the previous starting prices: Product Previous price New price Increase MacBook Neo $599 $699 $100 13-inch MacBook Air, 512GB $1,099 $1,299 $200 14-inch MacBook Pro, 1TB $1,699 $1,999 $300 16-inch MacBook Pro $2,699 $2,999 $300 11-inch iPad Air, 128GB $599 $749 $150 13-inch iPad Air, 128GB $799 $949 $150 11-inch iPad Pro, 256GB $999 $1,199 $200 13-inch iPad Pro, 256GB $1,299 $1,499 $200 The updated prices are already appearing on Apple’s U.S. online store. The MacBook Neo increase will probably attract the most attention. Apple introduced the laptop in March for $599, pitching it as a more affordable Mac for students and buyers considering Windows laptops or Chromebooks. It uses an A18 Pro processor and originally undercut Dell’s new $699 XPS 13 by $100. Following the increase, the two laptops now have the same starting price. The M5 MacBook Air has also lost the price Apple promoted when it launched in March. The 13-inch model arrived with 512GB of storage for $1,099, while Apple’s store now lists the MacBook Air range as starting at $1,299. The 14-inch MacBook Pro with an M5 chip and 1TB of storage has gone from $1,699 to $1,999. Apple has made similar changes to its iPads. The recently released M4 iPad Air, which launched at the same $599 starting price as its predecessor, now starts at $749 for the 11-inch version. The 13-inch version has risen from $799 to $949. The iPad Pro increases are larger in dollar terms. Apple’s 11-inch M5 iPad Pro now starts at $1,199, up from $999, while the 13-inch version has moved from $1,299 to $1,499. Both base models still include 256GB of storage. Apple blamed the increases on the rapidly rising cost of DRAM and NAND flash, which provide system memory and device storage. The company told Reuters that it had tried to shield customers from the increases but could no longer absorb them. “We have never seen a component price increase this much, this quickly,” Apple said. Tim Cook had already warned that price increases were coming. Cook said Apple’s existing component inventory had softened the immediate impact, but that higher memory costs would increasingly affect the company after the June quarter. Much of the pressure comes from the construction of AI data centers. Memory manufacturers are directing more production toward high-margin server products, leaving PC, tablet, and smartphone makers competing for the remaining supply. Apple has not said whether the new prices are temporary or whether further increases are planned. For now, the changes show that even Apple’s purchasing power has not been enough to keep the AI-driven memory shortage away from consumer devices.
    • Ventoy 1.1.16 is out.
    • This is a none story - these low volume Chinese models will always get new experimental features first because Apple and Samsung can't produce them in huge volume to meet demand.
  • Recent Achievements

    • First Post
      kinowa earned a badge
      First Post
    • Rookie
      krychek57 went up a rank
      Rookie
    • Grand Master
      Jaybonaut went up a rank
      Grand Master
    • One Year In
      Philsl earned a badge
      One Year In
    • Dedicated
      Scoobystu earned a badge
      Dedicated
  • Popular Contributors

    1. 1
      +primortal
      461
    2. 2
      +Edouard
      171
    3. 3
      PsYcHoKiLLa
      135
    4. 4
      Michael Scrip
      77
    5. 5
      Xenon
      77
  • Tell a friend

    Love Neowin? Tell a friend!