Unable to logout of my hotmail account

By sue0909
in Apple (macOS)

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Neowinian

sue0909

Posted
Posted

Please can anyone help me. I've tried to logout of my hotmail account to no avail.

Sign out failed!

We could not sign you out because your browser seems to be blocking third party cookies.

Close all browser windows to sign out.

To prevent this error in the future, you must enable third party cookies by chaging your browser settings.

I don't know how to change my browser settings? I've changed my password, but it still won't let me log out Please can you help me? I'm using MAC OS X and SAFARI

Grand Master

Fred Derf Veteran

Posted
  • Veteran
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I believe she is running Safari on Mac OS/X. Is there an easy way to add hotmail.com to her list of trusted sites or does Safari not work that way?

I was thinking that would solve her cookie issue without interfering with the way that Safari does with the rest of the internet.

[Thread Moved from General Discussion to Macintosh Support]

Experienced

Buio

Posted
Posted

This error also started for me recently. I use Firefox on PC, but has set it to block 3rd party cookies. But I had it like that for long, and Hotmail did not give an error before, so Microsoft have changed something on their end. Dunno why I shouldn't be able to log out from Hotmail with 3rd party cookies ignored. I just ignore the error for now.

Grand Master

Dance.

Posted
Posted
In Safari for Mac OS X, how do I view and control cookies?

In Safari for Mac OS X, to view your cookies or change your cookie settings, follow the instructions below:

In Safari, from the Safari menu, select Preferences... .

Click the Security tab.

To enable cookies, next to "Accept Cookies:", select the radio button for Always or Only from sites you navigate to. To disable cookies, select the radio button for Never.

To view your cookies, click Show Cookies. In the sheet that drops down, you can browse the list of cookies on your computer. To remove one or more cookies, highlight the cookie(s) and click Remove. To remove all cookies, click Remove All. When you are finished, click Done to return to the preferences window.

source -- http://kb.iu.edu/data/amhi.html

Neowinian

sue0909

Posted
  • Author
Posted

If I select Delete ALL COOKIES will I cause any problems with the computer? I'm not very computer literate, and haven't got a clue what COOKIES do? It doesn't help that this is not my computer it's my daughter's so I'm nervous of doing anything with it!

Grand Master

Fred Derf Veteran

Posted
  • Veteran
Posted
If I select Delete ALL COOKIES will I cause any problems with the computer? I'm not very computer literate, and haven't got a clue what COOKIES do? It doesn't help that this is not my computer it's my daughter's so I'm nervous of doing anything with it!

Cookies track how often you visit various sites and what your preferences are for those sites. If you delete all of your cookies then certain sites will appear as if you had never visited them before.

Hotmail wants the ability to create cookies. To solve this problem there should be no need to remove (or delete) cookies.

To enable cookies, next to "Accept Cookies:", select the radio button for Always or Only from sites you navigate to. To disable cookies, select the radio button for Never

You want to do the bolded part. You do not want to do the red-coloured part.

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