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New internet adaptor, slow speeds

Question

frogger    1

This is a posting for my brother. I set him up with a new desktop recently and he was doing fine with everything.

I sent him a wifi card, this one actually

http://www.rosewill.com/products/d_1280/productDetail.htm

and when he went back to his apartment he found that he is getting very slow speeds and very high pings.

He gave the card to a roommate to try and his roommate got full speeds(~24mbits) while he was only getting about 3 or 4 mbits.

When he uses Ethernet cable, speeds are fine.

Range from router doesn't seem to affect it.

I had him update his drivers, he has win7x64.

nothing seems to affect it at all.

I haven't' had much time to diagnose it, but I'm fairly stumped.

His network doesn't have security, i had him double check all his network settings and they all should be fine.

Most of what i have been able to diagnose or do has been through batch files, because his technical skills are limited.

Any ideas would be VERY helpful.

I'm kinda stumped.

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frogger    1

bump for ideas, they don't even have to be good ones!

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