video Diablo III launch epic FAIL!

[firey]

I played last night from around.. 7:30 EST to 10:00 EST 0 problems, 0 shut downs, instant login, etc. Just started Act II game is running smooth!

[Yazoo]

If I dont remember everything wrong now, there was alot of issues both with WoW and SC2 launch. SWTOR had a smooth launch, but game overall is lacking.

As I remember SWTOR did not have a smooth launch at all, their servers went up and down for several days after launch and then seemed to continue on that trend monthly to date. Result everyone was offered free play time.

With all in mind Diablo's release seems smoother than some games patch updates. Im sure you all have lives, go out a live it and give Blizz some slack to remedy some of the issues. No doubt fixed by the time I post this :)

[grendal]

I just hope that they resolve the issue with the achievements that ended up being deleted after a server reboot. There are a large amount of people that were 1-2 Acts in and had hundreds of achievements that were lost after a reboot. It is really going to suck if I have to go back and do everything all over on my first character. Granted, I wil be doing it all over again on another character. I just don't want to stop progressing just to do it again on this one.

And before the rage responses start, I know that achievements are not as important as being able to play but now that I can play they are important to me.

[shakey]

I understand people are abit miffed they are having troubles playing. But fact of the matter is, the people complaining on the forums are the minority.

The reason it seems like everyone is having trouble, is because the people that aren't having trouble are playing the game or doing something else, not wasting time sitting on a forum all day.

I have booked Friday off work. So have my friends. Why Friday? Because were aren't stupid. This is the most pre-ordered game in history. There has never been a launch of this magnitude, so it would be impossible to correctly predict what was going to happen.

I mean it's ok to be a little bit annoyed that you've missed like 2 days playing out of the rest of your life, but geez, it's almost scary how worked up people are getting.

ps: the argument that they shouldnt have to log in to play a single player game is completely stupid. diablo 3 is NOT a single player game. How is this so hard to understand?! Stop comparing and expecting it to be like the first 2. This is 2012, and many features in the game rely on being online. Why should Blizzard program two different games just to keep a tiny majority happy, when they are going to all be happy in a few days anyway. If you want a single player game, go play one, there are better singleplayer only action rpg's to be played IMO

edit: I would like to reference Half Life 2 for an example. It was/is probably THE most anticipated game launch of all time. It was also the first game to be activiated online through steam before you could play. Now, obviously, Valve had problems with the HL2 launch also. I could not play untill the next day as steam would not recognize my physical cd-key , many people had this problem. The internet went absolutely MENTAL! People bitching about how they shouldnt have to verify a singleplayer game online. People HATED steam in it's infancy. But does anyone talk about this now?

No, HL2 is regarded as one of gamings greats. Steam has set the industry standard for digital purchases and people mostly love it. Just saying...

might help if you actually use your brain before posting. Long post with nothing of it making any sense. If all of America and EU go down, the minority is not everyone. Go learn what minority means.

HL2 had no issues for me during launch. I was able to play my single player the moment it launched. Diablo 3 has had horrible lag, downtimes, resets, and more, all on the first day, and all in MY single player game. Why should my single player game be subject to lag?

You bring plenty of excuses for a company that has tons of money to fix problems and hire people who can actually make this work. There are ways to release a product in steps to thus alleviate log in issues, down times, and more. If you make excuses for a company like this, you only give them the backing to continue on making these mistakes. If you actually speak up, hold them to their mistakes, they will have more reason to say, " Hey, we are ****ing a lot of people off, so lets try and not do that again...."

Your logic of letting it all slide does not have any solid grounds in the world of business.

[firey]

might help if you actually use your brain before posting. Long post with nothing of it making any sense. If all of America and EU go down, the minority is not everyone. Go learn what minority means.

HL2 had no issues for me during launch. I was able to play my single player the moment it launched. Diablo 3 has had horrible lag, downtimes, resets, and more, all on the first day, and all in MY single player game. Why should my single player game be subject to lag?

You bring plenty of excuses for a company that has tons of money to fix problems and hire people who can actually make this work. There are ways to release a product in steps to thus alleviate log in issues, down times, and more. If you make excuses for a company like this, you only give them the backing to continue on making these mistakes. If you actually speak up, hold them to their mistakes, they will have more reason to say, " Hey, we are ****ing a lot of people off, so lets try and not do that again...."

Your logic of letting it all slide does not have any solid grounds in the world of business.

I think the problem is the fact that not every single person is experiencing problems. While I do agree with you that they could of done things differently, and could have staggered the launch, I do not feel like Diablo 3, nor it's launch are Epic Fails. The game is solid, and clearly a lot of work has gone into it. So to continually see the bashing of Blizzard, Diablo 3, and Battle.Net is too much.

Nothing is perfect at launch, regardless of cost 5$, 100,000$, 1,000,000$ items all have problems. Just because GM Recalls 100,000 vehicles due to a faulty switch, does that company become a massive failure? Does everyone bash the car? No, people already are sour about the fact it's online only, so they use launch problems to justify their position.

They knew full well however D3 was not going to have an offline mode, yet they still decided to purchase it, and have enough interest in it to be burned by the launch. Now they just have more reasons to complain and moan instead of seeing the fact that a day later the game is running smoothly. Hell, it took almost a month for WoW to return to normal after the inital 4.0 patch which rendered the game unplayable.

[shakey]

I think the problem is the fact that not every single person is experiencing problems. While I do agree with you that they could of done things differently, and could have staggered the launch, I do not feel like Diablo 3, nor it's launch are Epic Fails. The game is solid, and clearly a lot of work has gone into it. So to continually see the bashing of Blizzard, Diablo 3, and Battle.Net is too much.

Nothing is perfect at launch, regardless of cost 5$, 100,000$, 1,000,000$ items all have problems. Just because GM Recalls 100,000 vehicles due to a faulty switch, does that company become a massive failure? Does everyone bash the car? No, people already are sour about the fact it's online only, so they use launch problems to justify their position.

They knew full well however D3 was not going to have an offline mode, yet they still decided to purchase it, and have enough interest in it to be burned by the launch. Now they just have more reasons to complain and moan instead of seeing the fact that a day later the game is running smoothly. Hell, it took almost a month for WoW to return to normal after the inital 4.0 patch which rendered the game unplayable.

I don't think it's an epic failure either. But it certainly is some type of failure. Last night, while I was able to play, my single player game lag was anywhere from 300ms to 1800ms. This completely changes how the game runs. It wasn't enjoyable for a lot of areas.

And again, servers going down for a nation, is not a minority or only a few people having problems. It affects the whole nation..... So we were all having this issue, unless you were in another country. That's a pretty big chunk of players to shut down, multiple times a day, on what could be called a very very anticipated day.

You wouldn't be pleased if you bought something, only to be told multiple times after having it, that you have to turn it off and keep it off because they didn't do it right the first, 2nd, and 3rd time :p Sure, you will get over it once it starts working properly, but for the time being, you have every right to be angry, and you should express that anger in a way that the business will hear you. It actually benefits the business, as it gives them something to say, " Hey, we don't want to keep ****ing people off, so lets make sure we don't keep doing this....". But if you just accept it, they will say, " Well, last time it seemed good, so lets do that again." I'm for trying to improve things. which comes from criticism.

[Spyder Veteran]

logged in yesterday for the first time at about 9pm and had no issues. d3 rockin my world :D

[firey]

I don't think it's an epic failure either. But it certainly is some type of failure. Last night, while I was able to play, my single player game lag was anywhere from 300ms to 1800ms. This completely changes how the game runs. It wasn't enjoyable for a lot of areas.

And again, servers going down for a nation, is not a minority or only a few people having problems. It affects the whole nation..... So we were all having this issue, unless you were in another country. That's a pretty big chunk of players to shut down, multiple times a day, on what could be called a very very anticipated day.

You wouldn't be pleased if you bought something, only to be told multiple times after having it, that you have to turn it off and keep it off because they didn't do it right the first, 2nd, and 3rd time :p Sure, you will get over it once it starts working properly, but for the time being, you have every right to be angry, and you should express that anger in a way that the business will hear you. It actually benefits the business, as it gives them something to say, " Hey, we don't want to keep ****ing people off, so lets make sure we don't keep doing this....". But if you just accept it, they will say, " Well, last time it seemed good, so lets do that again." I'm for trying to improve things. which comes from criticism.

I agree with you it does. However to a point. If people just complain and moan about it, and treat you, your game, or your company like **** you are going to stop trying to please them. I live in Canada so I'd be surprised if they had a whole different cluster for us. I was running between 60 and 200MS latency last night from 7:30est to 10:00est (I decided to log out).

I think that people are overreacting, and are just looking for a reason to complain. I know, I know I can just ignore the threads, but when people paint a picture very different to how it actually is (I am talking large scale), I feel like those that aren't informed are being lied to and lead astray.

[shakey]

I agree with you it does. However to a point. If people just complain and moan about it, and treat you, your game, or your company like **** you are going to stop trying to please them. I live in Canada so I'd be surprised if they had a whole different cluster for us. I was running between 60 and 200MS latency last night from 7:30est to 10:00est (I decided to log out).

I think that people are overreacting, and are just looking for a reason to complain. I know, I know I can just ignore the threads, but when people paint a picture very different to how it actually is (I am talking large scale), I feel like those that aren't informed are being lied to and lead astray.

If a business gets a grudge against it's customers, the business is going to go out of business. That just isn't smart business.

And agian, this isn't a minority of people. When a whole nations server goes down, it affects millions. It might be resolved right now, but yesterday, it was not and certainly managed to **** plenty of people off.

[Dashel]

It was a pain in the ass with multiple levels of bugginess/errors, Blizz gets caught with their pants down again.

Was able to get a little gametime in though and quite good so far. Queuing and lag was the worst salt in the wound by far for this solo player.

[firey]

If a business gets a grudge against it's customers, the business is going to go out of business. That just isn't smart business.

And agian, this isn't a minority of people. When a whole nations server goes down, it affects millions. It might be resolved right now, but yesterday, it was not and certainly managed to **** plenty of people off.

Regardless of Minority or not not everyone was affected. Hell, it could of been 51%/49% all you see are the people complaning for counts. The other people are off playing D3 with no issues. The only reason I am not playing D3 is I am at work and can't.

[shakey]

Regardless of Minority or not not everyone was affected. Hell, it could of been 51%/49% all you see are the people complaning for counts. The other people are off playing D3 with no issues. The only reason I am not playing D3 is I am at work and can't.

Firey, please don't be this ignorant. It affected all of AMERICA. They shut down ALL OF AMERICA's servers. IT AFFECTED MILLIONS. Thing is, most customers don't complain. They say, owell, and move on to whatever. It's how life is. A lot of people don't speak out when being put down or anything, they just move on. Well, those who dislike that kind of treatment enough look to vent their frustration in a way that will hopefully bring about change. It is because people voice their frustration that bugs and things get fixed and get better.

Sure, EU or ASIA could play probably pretty fine. But for EVERYONE in America, that was not the case. And people need to not ignore it and say, " But everyone else around the world played just fine, so shut up." People will voice their frustration in the hopes that someone at blizzard hears and says, " Stop doing this guys, it's not going over so well."

Again, servers were constantly being taken down in America. This made is so that EVERYONE in America could not even play single player. This made is so that EVERYONE in America kept experiencing roll backs, sever game crippling lag, and other issues. America might be a "minority" if we compare it with the entire worlds population, but it is in no way something to just blow over....

[Yazoo]

Considering Diablo III will be around for a good many years and out of them you lose a few days of play time I think it is acceptable. So what, the servers were taken down in the USA for a few hours, its not the end of the world. By the way they took them down to fix all the issues that people were crying over, with regular updates by Bashiok on Twitter as to when they would be back. They did this in a few hours, which is impressive. They could have easily said they would fix it in a forth coming patch like some other games I know of.

[dead.cell]

Considering Diablo III will be around for a good many years and out of them you lose a few days of play time I think it is acceptable. So what, the servers were taken down in the USA for a few hours, its not the end of the world. By the way they took them down to fix all the issues that people were crying over, with regular updates by Bashiok on Twitter as to when they would be back. They did this in a few hours, which is impressive. They could have easily said they would fix it in a forth coming patch like some other games I know of.

Quit being sensible! :angry:

Also, D3's gettin trolled pretty hard it looks like. Check out the user score on Metacritic. (funny ass reviews too)

http://www.metacritic.com/game/pc/diablo-iii/user-reviews?dist=negative

[+BeLGaRaTh Subscriber¹]

The whole handling of this release has been Diablolical :broken:

[shakey]

Well, during my hour long lunch I decided to see if I could finally get through Act 1, since I had to keep restarting it yesterday due to disconnects... I did it, but it wasn't all smooth sailling.

First game, I play about 13 minutes, only to encounter a "Game stop responding" error and it kicking me out to character selection. - Awesome feeling for a single player game I tell ya...

So, I reconnect. Have to run through what I already did. I finally make it to the Butcher and kill him, finally getting to act 2. But agian, not smoothly. I died twice due to huge lag spikes, one of which lasted about a full 2 minutes. My ping would go from 65 to 1000+. This would only stop the actions I performed, but the monsters would still kick my ass, thus me dieing. For the 2 minute lag spiked, I got really mad, because it happened right as I was about to enter the Butchers fight. I was infront of the glowing door, but I couldn't click anything or have anything react to me due to the horrid lag. I was expecting the game to end and force me to do it all again lol.

The game is a blast, but these small issues with single player games is really frustrating.

[Daniel_Pooh]

Battle.net servers went live at 12:01 PDT, which is 3:01AM my time. I have been in touch with a multitude of users who from the very first moment have encountered the dreaded "Error 37" explaining that the servers were busy. While I understand that there are probably hundreds of thousands of users trying to log on, this only shows a complete failure on Blizzard's behalf on several fronts:

1. Being one of the most anticipated game launches in years, Blizzard knew what to expect in load and should have planned accordingly, even if it required leasing additional servers for launch.

2. Blizzard insists on requiring all users to authenticate with their servers each time a user wants to play. Single Player anyone? Not if Blizzard has anything to do with it.

3. Blizzard caused massive unnecessary network traffic by not staggering launch times based on locale

4. Blizzard also caused massive unnecessary network traffic by forcing all game data to go through their servers.

5. Blizzard removed LAN play option that was present in Diablo 2 forcing users who want to play with friends to use Battle.net servers, yet again, causing massive unnecessary network traffic.

This is not the first time Blizzard has caused something to be totally fubar. Starcraft II launch was also plagued with these problems.

Message to Blizzard: Stop screwing your customer base!!! Listen to what they want and give it to them. You are in the entertainment industry and as such the customer truly is always right.

Your a noob dude I'm already level 50 in hell.

[Tha Bloo Monkee]

They only had 10 years to work on it...

[Daniel_Pooh]

They only had 10 years to work on it...

The game is perfect!

[Phantom Spaceman]

The whole handling of this release has been Diablolical :broken:

Thanks for the idea!

[rafter109]

Your a noob dude I'm already level 50 in hell.

Cheat and/or pirate much?

[rafter109]

Error 37s yet again. Way to go Blizzard!!!

Edit: It appears US servers are down due to issues with their authentication servers causing slow or unsuccessful logins.

[rafter109]

Whinging about launch = epic fail.

Whinging about connection issues = epic fail.

Whinging your characters been deleted = epic fail.

Taking it on the chin, staying calm and breathe = epic win.

When I just dropped $60 on a game expecting it to work I absolutely will NOT take it on the chin. I spent my hard earned money for entertainment and I'll be damned if I'm gonna sit idly by and get screwed because Blizzard screwed up. Imagine you spent hours waiting in line to buy tickets to a movie, finally get to the ticket window, buy your tickets, get to the usher and are told "Sorry we are over capacity, come back tomorrow" and this keeps happening day after day. And even if you want to get a refund, they have a no refund policy so that's out of the question. Tell me you wouldn't be ****ed!

[Daniel_Pooh]

Cheat and/or pirate much?

That doesn't even make sense. I'm simply elite and not some ****** noob who takes breaks to eat and drink water and talk to people.

[S00N3R FR3AK]

Argh, Blizzard are morons! :( I wanted to buy Diablo 3 and put it on my Starcraft 2 account, but couldn't remember my password. So went to the recover password thingy, and it allows you to enter the CD Key you used to register a game to your account, but only if it was done in the last 3 days. The other option is to remember the answer to a secret question, which I couldn't. So the only other option is to submit a Support Ticket, but that requires a username and password....

MORONS! :angry:

So you are mad at blizzard for forgetting your password and your secret question answer?