Xbox One 50Hz TV signal judder explained

By SnoopZ
in Xbox

 Share

Recommended Posts

Grand Master

SnoopZ

Posted
Posted

I have complained about my TV signal pausing for a split second or juddering especially when panning across the screen in a previous thread, well it looks like the issue is to do with the 50Hz UK/Europe TV system as the Xbox outputs in 60Hz, all we can do is hope that MS pull their finger out and fix this nasty issue for us Europeans asap!

 

http://www.hdtvtest.co.uk/news/xbox-50hz-201311233468.htm

 

 

 

Microsoft?s Xbox One next-generation console launched to great fanfare yesterday, with 1 million units sold within 24 hours. One of the most heavily advertised features of the Xbox One is its ability to integrate live TV feed from your set-top box, be it terrestrial (Freeview HD), satellite (Freesat or Sky) or cable (Virgin Media) broadcast. However, since receiving their consoles yesterday, a number of British owners have complained about the TV integration feature being broken, due to the introduction of judder with 50Hz content.
Rising Star

Mandosis

Posted
Posted

Once again more proof that their TV TV TV approach was aimed at America.

With something like that you kind of have to start somewhere. Its not easy to design a system like that so it can work everywhere in the world. I am sure they will have this issue patched in a week or so.

Grand Master

Ambroos

Posted
Posted

With something like that you kind of have to start somewhere. Its not easy to design a system like that so it can work everywhere in the world. I am sure they will have this issue patched in a week or so.

 

Thing is, they can't, not properly. They'll either have to make the Xbox output at 50Hz or come up with some shady interpolation system that adjusts the 50Hz to 60Hz. I can't really see them do either since it would affect the whole Xbox UI. And then what if you connect something that outputs at 24Hz to the Xbox? Have it run at 24Hz or 48Hz too? Let the Xbox switch all the time based on what it's getting through the input?

 

It's just not a good idea in general, the whole passthrough thing, unless you actually pass through the original signal. My XBMC device dynamically switches output refresh rate based on the content that's playing. Sometimes it's 24Hz, sometimes it's 25Hz, 50Hz or 60Hz. By having it go through the Xbox everything would look horrible since it'd always introduce judder in everything but the 60Hz output.

 

If you ask me the whole Xbox TV integration stuff is a half-assed solution for a problem that didn't exist.

  • LaP, kachan64 and +Random Stranger
  • Like 3
Grand Master

Ambroos

Posted
Posted

So...

 

It's something typical for Microsoft. They offer all services in the US, some in the UK too and if you go anywhere else (like mainland Europe, Belgium, where I live) you just lose out. On everything. And they delay stuff, other stuff isn't available, badly localized, ... And that's every consumer-oriented Microsoft division that does this.

Enthusiast

elangab

Posted
Posted

WOW, what a surprise... Europe is using 50Hz system.... Who knew ? It's not like they had lots of money to test things out... 

 

I love MS, I love Xbox, but I agree that this TV stuff is pointless, unless you're an American. Even in the USA I'm not sure who will use it, after few days of playing with it.

Old people won't get an Xbox, young people pirate or stream. Who's in the market for Cable TV + Xbox ?

Grand Master

+Nik Louch Subscriber²

Posted
  • Subscriber²
Posted

With something like that you kind of have to start somewhere

Of course you do, but you find out that Europe uses a different frequency in the design stage, NOT after launch.

 

Once again more proof that their TV TV TV approach was aimed at America.

So...
And this is why the rest of the world tends to feel America has an arrogant, uninformed population.
  • Matthew S., theyarecomingforyou, dead.cell and 2 others
  • Like 5
Grand Master

SnoopZ

Posted
  • Author
Posted

I managed to stop the panning judder mostly by turning OFF 'FILM AUTO 1' in my Sony TVs settings, but this doesn't stop my main problem where the whole TV picture can randomly freeze for a split second or in worst case i was getting a message on the screen saying the Xbox has lost the TV signal.

Grand Master

ozgeek

Posted
Posted

It's something typical for Microsoft. They offer all services in the US, some in the UK too and if you go anywhere else (like mainland Europe, Belgium, where I live) you just lose out. On everything. And they delay stuff, other stuff isn't available, badly localized, ... And that's every consumer-oriented Microsoft division that does this.

 

Told ya.

 

Microsoft is known to change things all the time. That's why I'm stopping buying anything from Microsoft. They change too much that products that i buy become useless as time goes. They create and then kill off products or services. Should have kept it as a beta rather than release it fully. GFWL is an example of this. They are forcing devs to waste time reprogramming their games so that it works on Steam while some other devs will not change causing some games to become digital coasters on my steam account.

 

What's happening with Live?

Also look at the Xbox 360 original dashboard. Now they changed it to something different than what was originally shipped thus giving people different experiences about the 360.

 

they just need to slow down and think about what they are releasing.

Grand Master

KingCracker

Posted
Posted

It's something typical for Microsoft. They offer all services in the US, some in the UK too and if you go anywhere else (like mainland Europe, Belgium, where I live) you just lose out. On everything. And they delay stuff, other stuff isn't available, badly localized, ... And that's every consumer-oriented Microsoft division that does this.

Sucks for you.

Grand Master

trooper11

Posted
Posted

Well I think the best thing that can be done is to complain to MS so that they know people want this fixed. I don't think MS wants to ignore these issues if they can do something about it.

I really don't think this is impossible to fix either. You could have a software check that adjusts the Hz based on the 'app' you launch. So when you launch TV, it switches the Hz. When you switch to the One Guide or another X1 app/dash, you switch it back to 60hz.

You can do this on the pc now, even in windows 8, which is what the X1's main OS is based on.

As far as MS not catering to regions outside the US, I think MS made it very clear that while all of their early announcements were US focused, they had plans to get proper support spread to all regions the X1 is released in. They also made the point months ago that unfortunately that would not be in place at launch. Heck, they even reduced the number of regions they would launch in thanks to localization tied to voice commands not being ready. They haven't finalized deals across Europe to add support for things like OTA or the various cable services that they have said they will support.

It sucks for people in Europe that want to take advantage of those tv features and I hope MS keeps us updated on a timetable for rolling out proper European support. I think if they do that and respond properly to issues like this, you guys will feel better about it. If they don't, then there is more reason to complain.

The 'TV,TV,TV' mantra that people like to mock isn't just about hooking up cable boxes, its about making it easier to get to tv-like content (such as the OneGuide managing all your streaming content, not just a cable box) and augmenting the traditional tv experience that many people still access.

Grand Master

trooper11

Posted
Posted

What's happening with Live?

Also look at the Xbox 360 original dashboard. Now they changed it to something different than what was originally shipped thus giving people different experiences about the 360.

 

they just need to slow down and think about what they are releasing.

I'm not sure what is wrong with changing the UI over time to adapt to new features or services. That's like saying Software makers should refrain from improving over time in both ui and functions.

Of course, if you felt the launch UI for the 360 was perfect, then I understand why you would say stick with that.

  • Thief000 and Anibal P
  • Like 2
Grand Master

trooper11

Posted
Posted

Once again more proof that their TV TV TV approach was aimed at America.

I'm really wondering where you guys have been on this. MS themselves tried to prepare people outside the US for the fact that European support for traditional tv services would not make it at launch and that they would roll that out as soon as they could over the coming year.

The issues brought up here is something they need to address and I hope people are directly reporting this to MS and not just sounding off here. If you don't complain to MS or Sony when an issue comes up, its much hard to get them to do something about it.

  • Thief000, Anibal P and SecretAgentMan
  • Like 3
Mentor

MDboyz

Posted
Posted

The average people who are not in stealing movies and stuffs ....

 

WOW, what a surprise... Europe is using 50Hz system.... Who knew ? It's not like they had lots of money to test things out... 

 

I love MS, I love Xbox, but I agree that this TV stuff is pointless, unless you're an American. Even in the USA I'm not sure who will use it, after few days of playing with it.

Old people won't get an Xbox, young people pirate or stream. Who's in the market for Cable TV + Xbox ?

Grand Master

HawkMan

Posted
Posted

I managed to stop the panning judder mostly by turning OFF 'FILM AUTO 1' in my Sony TVs settings, but this doesn't stop my main problem where the whole TV picture can randomly freeze for a split second or in worst case i was getting a message on the screen saying the Xbox has lost the TV signal.

bad hdmi cable

Grand Master

HawkMan

Posted
Posted

back in the day between NTSC and PAL you could make an arguement for 50hz. when we went to digital signals and HDTV it should have been standardized.

 

Yes, you americans should have gone to 50, then it would have been.

 

But reality is that it isn't that simple. all he media houses has billions worth of editing equipment designed to work at 50. and all the old material it's still 50. 

Grand Master

SnoopZ

Posted
  • Author
Posted

bad hdmi cable

No it's not the cable already tested, it is the 50Hz issue unfortunately. TV is mostly watchable but it can pause randomly at anytime but not too frequently to make it unwatchable.

 

Edit. 

 

I just had a 7 second pause after posting this 1 of the longest pauses so far.

Grand Master

vcfan

Posted
Posted

this was from may

 

Xbox One's Live TV service will only be available in the United States at launch, with Microsoft 'anticipating global scale over time,' according to an official press release

http://ca.ign.com/articles/2013/05/21/xbox-one-live-tv-only-available-in-the-us-at-launch

  • georgevella, SecretAgentMan and Showan
  • Like 3
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Posts

    • AMD confirms 26.6.2 FSR driver breaks on many Windows PCs

      By WaltC · Posted

      I've owned nothing but ATi/AMD GPUs since 2002, after my last nVidia GPU in 2001 (3dfx before that), IIRC, and in all of that time I recall getting this error maybe once, certainly no more than twice. Despite all the scuttlebutt as to how poor AMD drivers are supposed to be that has certainly not been my experience at all... Usually it has been a configuration problem of some kind. Then again, since we're dealing with OS versions that are EOL, it could easily be an OS version discrepancy. It's still weird to think that Win11 has been officially out for more than five years!
    • AI is indeed eliminating jobs, and Oracle just proved it

      By WaltC · Posted

      AI will never be the jobs panacea some companies fantasize about today. Oracle is likely using it as an excuse, which we will see a lot of companies doing, I'm certain. They love their "plausible" excuses for their downturns. A couple of weeks ago my wife asked me to call Krogers about some discrepancy in a online grocery order, and it will be the last time either of us does that. I'll just do emails with humans from now on... The AI experience was horrible--the obviously recorded voice started asking a bunch of questions about our orders six months prior(!) and saying, "Is this in reference to your order on January 6, for $****?" You say "No!" and immediately the next question is "Is this in reference to your order on January 29th, for $****?" again, I answered "No!"--and it was incredible--on and on it went like that for fully 20 minutes until we finally got to the present, and only then was I put through to a human with authentic intelligence... I wondered why on Earth the idiot AI didn't start with the most recent orders and work back from there, as it was something anyone with a functioning brain would have done. And why didn't the AI have enough sense to ask me what the problem was in the first place? It didn't take too much deduction to understand that the goal of this "AI" was to cause the person on the phone to hang up in disgust, with no resolution of the problem. That begs another question: why pay for a tool-free problem line if the goal is to avoid solving your customer's problems?... Fortunately, Krogers does have real humans capable of reading an email and understanding it, and if she sees another situation in the future that's route she or I will take. The online grocery delivery service from Krogers has been great, over all, but their AI truly sucks.
    • AI is indeed eliminating jobs, and Oracle just proved it

      By +DDG3595 · Posted

      AI is the justification that company administrators use to lay people off; it is not the end all, be all touted in the media (many of whom can't tell a microchip from a potato chip). Greed is main driving factor behind its adoption; the other is remaining relevant in the face of competition from other entities.
    • The official Funny Pictures thread

      By PsYcHoKiLLa · Posted

    • Firefox 152.0.2 is out with fixes for performance, translation, and cloud storage services

      By TarasBuria · Posted

      Firefox 152.0.2 is out with fixes for performance, translation, and cloud storage services by Taras Buria A new bug-fixing update is now rolling out to Firefox users in the Release Channel. Less than a week ago, Mozilla fixed crashes on Intel Raptor Lake processors with version 152.0.1. Now, Mozilla has prepared yet another set of fixes that address problems with localization, playback issues of certain MP4 files, and performance issues on website that perform various encryption operations at once. Here is the full changelog: Firefox 152.0.2 is now available for download from Mozilla's FTP. Existing installations will get the update over the next several hours. The latest version will also be available soon on the official website, the Microsoft Store, and Neowin's Software page. You can find Firefox 152.0.2 release notes in the official documentation. In case you missed it, Mozilla released Firefox 152 earlier this month. The latest feature update brought reworked settings with a more streamlined user interface, JPEG XL support, new features for Private mode, a new way to mute a tab (just type "mute" in the address bar), and many more. You can find the complete changelog here. In other Firefox news, Mozilla recently published its roadmap, where the company detailed the upcoming Nova redesign and other features it plans to implement. Mozilla wants to make the new user interface easier to navigate and more modern, with a heavy focus on its privacy tools, such as its built-in VPN. If you are curious, you can already enable the new UI as described here.

  • Recent Achievements

    • One Month Later
      timbobit earned a badge
      One Month Later
    • One Month Later
      nates earned a badge
      One Month Later
    • Week One Done
      Almohandis earned a badge
      Week One Done
    • Rookie
      dorf went up a rank
      Rookie
    • First Post
      mike_rumble earned a badge
      First Post

  • Popular Contributors

    1. 1
      +primortal
      481
    2. 2
      +Edouard
      172
    3. 3
      PsYcHoKiLLa
      103
    4. 4
      Michael Scrip
      88
    5. 5
      neufuse
      70
    Show More

  • Tell a friend

    Love Neowin? Tell a friend!