Xbox One 50Hz TV signal judder explained


Recommended Posts

I have complained about my TV signal pausing for a split second or juddering especially when panning across the screen in a previous thread, well it looks like the issue is to do with the 50Hz UK/Europe TV system as the Xbox outputs in 60Hz, all we can do is hope that MS pull their finger out and fix this nasty issue for us Europeans asap!

 

http://www.hdtvtest.co.uk/news/xbox-50hz-201311233468.htm

 

 

 

Microsoft?s Xbox One next-generation console launched to great fanfare yesterday, with 1 million units sold within 24 hours. One of the most heavily advertised features of the Xbox One is its ability to integrate live TV feed from your set-top box, be it terrestrial (Freeview HD), satellite (Freesat or Sky) or cable (Virgin Media) broadcast. However, since receiving their consoles yesterday, a number of British owners have complained about the TV integration feature being broken, due to the introduction of judder with 50Hz content.

Once again more proof that their TV TV TV approach was aimed at America.

With something like that you kind of have to start somewhere. Its not easy to design a system like that so it can work everywhere in the world. I am sure they will have this issue patched in a week or so.

With something like that you kind of have to start somewhere. Its not easy to design a system like that so it can work everywhere in the world. I am sure they will have this issue patched in a week or so.

 

Thing is, they can't, not properly. They'll either have to make the Xbox output at 50Hz or come up with some shady interpolation system that adjusts the 50Hz to 60Hz. I can't really see them do either since it would affect the whole Xbox UI. And then what if you connect something that outputs at 24Hz to the Xbox? Have it run at 24Hz or 48Hz too? Let the Xbox switch all the time based on what it's getting through the input?

 

It's just not a good idea in general, the whole passthrough thing, unless you actually pass through the original signal. My XBMC device dynamically switches output refresh rate based on the content that's playing. Sometimes it's 24Hz, sometimes it's 25Hz, 50Hz or 60Hz. By having it go through the Xbox everything would look horrible since it'd always introduce judder in everything but the 60Hz output.

 

If you ask me the whole Xbox TV integration stuff is a half-assed solution for a problem that didn't exist.

  • Like 3

So...

 

It's something typical for Microsoft. They offer all services in the US, some in the UK too and if you go anywhere else (like mainland Europe, Belgium, where I live) you just lose out. On everything. And they delay stuff, other stuff isn't available, badly localized, ... And that's every consumer-oriented Microsoft division that does this.

WOW, what a surprise... Europe is using 50Hz system.... Who knew ? It's not like they had lots of money to test things out... 

 

I love MS, I love Xbox, but I agree that this TV stuff is pointless, unless you're an American. Even in the USA I'm not sure who will use it, after few days of playing with it.

Old people won't get an Xbox, young people pirate or stream. Who's in the market for Cable TV + Xbox ?

With something like that you kind of have to start somewhere

Of course you do, but you find out that Europe uses a different frequency in the design stage, NOT after launch.

 

Once again more proof that their TV TV TV approach was aimed at America.

So...
And this is why the rest of the world tends to feel America has an arrogant, uninformed population.
  • Like 5

I managed to stop the panning judder mostly by turning OFF 'FILM AUTO 1' in my Sony TVs settings, but this doesn't stop my main problem where the whole TV picture can randomly freeze for a split second or in worst case i was getting a message on the screen saying the Xbox has lost the TV signal.

It's something typical for Microsoft. They offer all services in the US, some in the UK too and if you go anywhere else (like mainland Europe, Belgium, where I live) you just lose out. On everything. And they delay stuff, other stuff isn't available, badly localized, ... And that's every consumer-oriented Microsoft division that does this.

 

Told ya.

 

Microsoft is known to change things all the time. That's why I'm stopping buying anything from Microsoft. They change too much that products that i buy become useless as time goes. They create and then kill off products or services. Should have kept it as a beta rather than release it fully. GFWL is an example of this. They are forcing devs to waste time reprogramming their games so that it works on Steam while some other devs will not change causing some games to become digital coasters on my steam account.

 

What's happening with Live?

Also look at the Xbox 360 original dashboard. Now they changed it to something different than what was originally shipped thus giving people different experiences about the 360.

 

they just need to slow down and think about what they are releasing.

It's something typical for Microsoft. They offer all services in the US, some in the UK too and if you go anywhere else (like mainland Europe, Belgium, where I live) you just lose out. On everything. And they delay stuff, other stuff isn't available, badly localized, ... And that's every consumer-oriented Microsoft division that does this.

Sucks for you.

Well I think the best thing that can be done is to complain to MS so that they know people want this fixed. I don't think MS wants to ignore these issues if they can do something about it.

I really don't think this is impossible to fix either. You could have a software check that adjusts the Hz based on the 'app' you launch. So when you launch TV, it switches the Hz. When you switch to the One Guide or another X1 app/dash, you switch it back to 60hz.

You can do this on the pc now, even in windows 8, which is what the X1's main OS is based on.

As far as MS not catering to regions outside the US, I think MS made it very clear that while all of their early announcements were US focused, they had plans to get proper support spread to all regions the X1 is released in. They also made the point months ago that unfortunately that would not be in place at launch. Heck, they even reduced the number of regions they would launch in thanks to localization tied to voice commands not being ready. They haven't finalized deals across Europe to add support for things like OTA or the various cable services that they have said they will support.

It sucks for people in Europe that want to take advantage of those tv features and I hope MS keeps us updated on a timetable for rolling out proper European support. I think if they do that and respond properly to issues like this, you guys will feel better about it. If they don't, then there is more reason to complain.

The 'TV,TV,TV' mantra that people like to mock isn't just about hooking up cable boxes, its about making it easier to get to tv-like content (such as the OneGuide managing all your streaming content, not just a cable box) and augmenting the traditional tv experience that many people still access.

What's happening with Live?

Also look at the Xbox 360 original dashboard. Now they changed it to something different than what was originally shipped thus giving people different experiences about the 360.

 

they just need to slow down and think about what they are releasing.

I'm not sure what is wrong with changing the UI over time to adapt to new features or services. That's like saying Software makers should refrain from improving over time in both ui and functions.

Of course, if you felt the launch UI for the 360 was perfect, then I understand why you would say stick with that.

  • Like 2

Once again more proof that their TV TV TV approach was aimed at America.

I'm really wondering where you guys have been on this. MS themselves tried to prepare people outside the US for the fact that European support for traditional tv services would not make it at launch and that they would roll that out as soon as they could over the coming year.

The issues brought up here is something they need to address and I hope people are directly reporting this to MS and not just sounding off here. If you don't complain to MS or Sony when an issue comes up, its much hard to get them to do something about it.

  • Like 3

The average people who are not in stealing movies and stuffs ....

 

WOW, what a surprise... Europe is using 50Hz system.... Who knew ? It's not like they had lots of money to test things out... 

 

I love MS, I love Xbox, but I agree that this TV stuff is pointless, unless you're an American. Even in the USA I'm not sure who will use it, after few days of playing with it.

Old people won't get an Xbox, young people pirate or stream. Who's in the market for Cable TV + Xbox ?

I managed to stop the panning judder mostly by turning OFF 'FILM AUTO 1' in my Sony TVs settings, but this doesn't stop my main problem where the whole TV picture can randomly freeze for a split second or in worst case i was getting a message on the screen saying the Xbox has lost the TV signal.

bad hdmi cable

back in the day between NTSC and PAL you could make an arguement for 50hz. when we went to digital signals and HDTV it should have been standardized.

 

Yes, you americans should have gone to 50, then it would have been.

 

But reality is that it isn't that simple. all he media houses has billions worth of editing equipment designed to work at 50. and all the old material it's still 50. 

bad hdmi cable

No it's not the cable already tested, it is the 50Hz issue unfortunately. TV is mostly watchable but it can pause randomly at anytime but not too frequently to make it unwatchable.

 

Edit. 

 

I just had a 7 second pause after posting this 1 of the longest pauses so far.

this was from may

 

Xbox One's Live TV service will only be available in the United States at launch, with Microsoft 'anticipating global scale over time,' according to an official press release

http://ca.ign.com/articles/2013/05/21/xbox-one-live-tv-only-available-in-the-us-at-launch

  • Like 3
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Surprise Execs are dumb. I hope the rehired engineers said were not coming back until we get 2x our salary.
    • Ford execs say they made a mistake when they replaced human engineers with AI by David Uzondu Ford recently announced that over the last three years, it's had to rehire about 350 "gray beard" engineers to mentor younger staff and reprogram diagnostic systems and AI tools that were failing to meet up to quality expectations. The company's VP of vehicle hardware engineering, Charles **** said that leaders overlooked the deep experience of veterans who survived many product cycles. **** admitted that simply replacing them with AI was a huge mistake, and that while AI is "a fantastic tool," it remains "only as good as the information you use to train it." The rehired engineers now run mandatory meetings to troubleshoot vehicles and reprogram automated engineering software and AI tools to prevent glitches before production. These technical specialists hunt for failure points before parts ever reach the plant floor, helping prevent the massive recalls and defects that previously cost the company billions as it aims to cut one billion dollars in expenses this year. In last year's JD Power Quality Survey, an annual study that measures the quality of a car during the first three months of ownership, Ford finished 10th among mainstream brands and scored below the industry average. But this year, JD Power ranked the automaker as the top mainstream brand, placing it above the likes of Toyota Motor Corp. and Honda Motor Co. Ford attributed this massive improvement directly to the expertise of these returned engineers. Ford's realization that AI cannot magically design and test quality vehicles without senior human oversight is just the tip of the iceberg. When Careerminds looked at companies that conducted AI-driven layoffs, researchers found out that 35.6% of those companies had to rehire more than half of the employees they previously fired. Another 32.7% had to rehire between 25% and 50% of them. In 2024, Sebastian Siemiatkowski, CEO of Klarna, proudly announced that its new chatbot was doing the work of 700 full-time customer service agents. As a result, the fintech company froze hiring and cut hundreds of positions. But by mid 2025, and into 2026, Klarna was scrambling to recruit human agents again because customer satisfaction had plummeted. It turns out, while AI is very good at answering basic questions like how to check an account balance, when faced with complex customer issues that require nuance, the thing usually resorts to the unhelpful, robotic corporate jargon we all know and love.
    • Free AI in IDEs is shifting to paid models Or you know, you could just learn to actually design and code apps, use frameworks to handle the repetitive parts and not use AI at all - and voila... free for life!
    • In a sane world US antitrust laws wouldn't even allow these companies to be in the position to be subjected to EU directives. As you say, better than oligarch nothing.
    • Apple reportedly has a second-generation iPhone Fold planned for 2027 Good grief, Apple hasn't even released a first folding phone and the Apple faithful is already obsessing over the sequel? Seriously people, go out and touch grass... because this level of obsession is borderline stalkery/neurotic.
  • Recent Achievements

    • Week One Done
      xvvxcvv earned a badge
      Week One Done
    • One Month Later
      xvvxcvv earned a badge
      One Month Later
    • Enthusiast
      Xonos went up a rank
      Enthusiast
    • Conversation Starter
      Admir earned a badge
      Conversation Starter
    • First Post
      The_Focal_Point earned a badge
      First Post
  • Popular Contributors

    1. 1
      +primortal
      405
    2. 2
      +Edouard
      169
    3. 3
      PsYcHoKiLLa
      129
    4. 4
      neufuse
      69
    5. 5
      Xenon
      68
  • Tell a friend

    Love Neowin? Tell a friend!