Xbox One 50Hz TV signal judder explained


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Hmm, I wonder if its not related to it being 50Hz at all and maybe something else going wrong in the communication between the cable box and the X1.

MS remarked that one of the reasons that dts audio pass through on the X1 was marked as (beta)and not on by default was because they were still correcting issues with some cable boxes. That could also be why they announced that proper European support would come after launch. They may need more time to test all of these different boxes in use and deal with all sorts of issues in how they operate.

I wonder if an hdmi handshake issue or problems related to HDCP cause freezing like that. Could there be a cable box setting that would help?

I have seen freezing happen before via a cable box to a tv, specifically when viewing digital channels. It was as if you were watching streaming video and it would freeze for a few seconds to 'buffer'. Is that how you would describe your issue?

I have looked on my Virgin Media V+ cable box and unfortunately there is no setting at all.  

I have looked on my Virgin Media V+ cable box and unfortunately there is no setting at all.

Alright, but does the freezing remind of the freezing that would happen when your watching streaming video? Do you get any visual artifacts on screen when it happens, or does the audio and video get out of sync, etc?

No offence Man, but my TV is not old, it is a perfect modern 5 year old Sony LCD, i know people with TVs that are alot newer in the UK and they all have this issue.

5 years is pretty old. Screens have improved a fair bit in that time. Honestly wasn't trying to be a dick.

 

Omg, it has nothing to do with wether the tv can handle 60hz or not.

Could have sworn he specifically said his TV couldn't do 60 and the xbox couldn't do 50. Both of which I found pretty surprising, tbh.

What is the model number of the TV?

5 years is pretty old. Screens have improved a fair bit in that time. Honestly wasn't trying to be a dick.

 

Could have sworn he specifically said his TV couldn't do 60 and the xbox couldn't do 50. Both of which I found pretty surprising, tbh.

What is the model number of the TV?

I never said my TV couldn't do 60, here is the model Sony KDL 40W4500. :)

Just taking a look at info on the V+ box, it seems that the use of that box has been discontinued as of 2012. Virgin reached an agreement with TiVo to use their boxes instead. I would assume that means you will get a Tivo box if you ever change your box.

Do you have the Samsung or the Scientific-Atlanta V+ model?

It says the box will output at 720p or 1080i, but can you control that? Can you force 720p only output? I'm just wondering because it will be interesting to see if the X1 is having an issue with a 1080i signal for some reason.

WOW, what a surprise... Europe is using 50Hz system.... Who knew ? It's not like they had lots of money to test things out... 

 

I love MS, I love Xbox, but I agree that this TV stuff is pointless, unless you're an American. Even in the USA I'm not sure who will use it, after few days of playing with it.

Old people won't get an Xbox, young people pirate or stream. Who's in the market for Cable TV + Xbox ?

I don't have cable, but my brother has att u-verse. I hooked his one up to it and it is amazing. I'm not knocking the rest of the world, but earth is a pretty big place, with many people coming from many backgrounds and dialects.

And I think the tv tv TV thing is awesome.

Thing is, they can't, not properly. They'll either have to make the Xbox output at 50Hz or come up with some shady interpolation system that adjusts the 50Hz to 60Hz. I can't really see them do either since it would affect the whole Xbox UI. And then what if you connect something that outputs at 24Hz to the Xbox? Have it run at 24Hz or 48Hz too? Let the Xbox switch all the time based on what it's getting through the input?

 

It's just not a good idea in general, the whole passthrough thing, unless you actually pass through the original signal. My XBMC device dynamically switches output refresh rate based on the content that's playing. Sometimes it's 24Hz, sometimes it's 25Hz, 50Hz or 60Hz. By having it go through the Xbox everything would look horrible since it'd always introduce judder in everything but the 60Hz output.

 

If you ask me the whole Xbox TV integration stuff is a half-assed solution for a problem that didn't exist.

I mean no disrespect to people outside of America, I really don't... But stop crying... The world is a huge place, and Microsoft is only one company. At least they are willing to try something new, something different....

Stop crying, there are phones in Japan that I would love to have over the offerings here in America.

People like you who complain about how something can't work is the problem... Instead of bashing, how about encouraging a solution. I guarantee you that if this tv integration worked flawlessly in your area, you wouldn't complain one bit...

People always want to dog Microsoft, but half the things in peoples daily life (the world over at that) comes from Microsoft....

Told ya.

 

Microsoft is known to change things all the time. That's why I'm stopping buying anything from Microsoft. They change too much that products that i buy become useless as time goes. They create and then kill off products or services. Should have kept it as a beta rather than release it fully. GFWL is an example of this. They are forcing devs to waste time reprogramming their games so that it works on Steam while some other devs will not change causing some games to become digital coasters on my steam account.

 

What's happening with Live?

Also look at the Xbox 360 original dashboard. Now they changed it to something different than what was originally shipped thus giving people different experiences about the 360.

 

they just need to slow down and think about what they are releasing.

Ummmm....... Ummmmmmm....,ummmmmmmm..... K. I guess

Just taking a look at info on the V+ box, it seems that the use of that box has been discontinued as of 2012. Virgin reached an agreement with TiVo to use their boxes instead. I would assume that means you will get a Tivo box if you ever change your box.

Do you have the Samsung or the Scientific-Atlanta V+ model?

It says the box will output at 720p or 1080i, but can you control that? Can you force 720p only output? I'm just wondering because it will be interesting to see if the X1 is having an issue with a 1080i signal for some reason.

It is the Scientific Atlanta model, just change it to 720p so i will see if that helps.

 

edit

 

It just froze again at 720p.

It is the Scientific Atlanta model, just change it to 720p so i will see if that helps.

 

edit

 

It just froze again at 720p.

alright, now can you see any pattern to the freezing. Does it seem completely random in both duration and number of occurrences, or is there some common pattern such a certain time interval or based on the content being displayed (i.e. watching sports vs say a sitcom or documentary).

alright, now can you see any pattern to the freezing. Does it seem completely random in both duration and number of occurrences, or is there some common pattern such a certain time interval or based on the content being displayed (i.e. watching sports vs say a sitcom or documentary).

No pattern at all, i tested this using a recording of a TV show, i was able to rewind after it froze for a split second and it played fine the second time, i dont think there is anything else i can do at this point.

Another idea came to mind. I was trying to find a manual for your cable box model, which is turning out to be difficult, but I did read through its specs.

What do you have your cable box set to audio wise? The specs seem to say that your limited to:

Stereo MP3

Stereo MP2 AC-3

5.1 DD AC-3

No pattern at all, i tested this using a recording of a TV show, i was able to rewind after it froze for a split second and it played fine the second time, i dont think there is anything else i can do at this point.

And it behaves the same whether you are watching live tv or recorded?

And it behaves the same whether you are watching live tv or recorded?

Exactly the same, the V+ has the DVR part built into it, also the other people i know with this issue are using either a Sky Box or the Virgin Media Tivo box.

 

I only have TV stereo sound so can't set for anything else.

Exactly the same, the V+ has the DVR part built into it, also the other people i know with this issue are using either a Sky Box or the Virgin Media Tivo box.

 

I only have TV stereo sound so can't set for anything else.

Hmm, ok.

You mention others are having the same issue. Do you know anyone not having the freezing issue or is everyone experiencing the same thing? I assume they are using different tv models?

Also, within the X1 TV settings section, is your tv and set top box properly recognized with the appropriate model numbers?

We've got 3 LCD TVs, two are large ('expensive') TVs with loads of inputs, neither work with a 360 AT ALL using the HDMI port on any setting, the TVs claim to be HD - they are not.

On the other hand, the other is a small cheap tesco TV, works FINE with the 360 using HDMI.

 

There's game creators in the UK, they'll most probably have been using PAL development systems, if they were having problems I think they'd have notified MS, and I've heard no huge outcries about it in the media so I'm still sticking with the problem being your TV.

You mean like the Zune... if you don't understand how it effects you then fine but you pay the price in the end.

 

the zune was a product that no one wanted or needed though parts of it's legacy lives in windows phone. You europeans will still trip over yourselves to get the Xbox One. You've delt with the 50hz problem on games going back to at least the 80s and you're still dealing with it now. Maybe it would do you good to get a 60hz  tv as your gaming TV.

i also don't see why microsoft would bend over backwards to satisfy the european market. the eu has won no friends at microsoft.

You don't see it because you're not attached to reality, have no sense of customer experience, don't realise that Microsoft needs the Xbox One to succeed in more than just the US, and the fact that it affects more than just the European market.

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We've got 3 LCD TVs, two are large ('expensive') TVs with loads of inputs, neither work with a 360 AT ALL using the HDMI port on any setting, the TVs claim to be HD - they are not.

On the other hand, the other is a small cheap tesco TV, works FINE with the 360 using HDMI.

 

There's game creators in the UK, they'll most probably have been using PAL development systems, if they were having problems I think they'd have notified MS, and I've heard no huge outcries about it in the media so I'm still sticking with the problem being your TV.

I call this an out cry and considering everyone i know in the UK with an X1 has the same issue.

 

http://www.hdtvtest.co.uk/news/xbox-50hz-201311233468.htm

Let's stay on topic guys.   MS isn't the only US based company that targets the US first and leaves most of the rest of the world out with it's services.  I don't get Netflix, I don't get Hulu,  I don't get lots of web services.  Hell my country just got Spotify last month ffs.   All we can do is wait for them to expand to our market.    Let's not single out one company like they're the only ones doing it, lots are.  

 

Now, as far as the problem goes, still no official response from MS it seems.    I'm sure they tested this, it could be a bug that showed up late.  All we can do is wait and see, if it's that much of a problem just use it without the TV feature for now and see how it goes.  I'm sure the main reason you got it is for the gaming.   I plan to setup my XB1 and PS4 in my room which doesn't have any cable service, just normal TV, so no box to do HDMI pass-through anyways.  

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I made a second Storage Pool using TRAID on two 4TB MP44Q SSDs (which, in this instance, is similar to RAID 5), and finally, I added the 250GB 970 Evo Plus drive as Hyper Cache on Storage Pool 1 in Balanced mode. Registering If you decide not to lock down the F4-425 Pro in Security Isolation Mode (blocking all external connections), then you could set up a TNAS device ID through the Remote Access setting in the Control Panel (which must be unique). This works in combination with an online TerraMaster account. TOS 7 TNAS Online Creating a TerraMaster account and linking the device online activates the warranty when you provide proof of purchase and the serial number, but it also gives you access through the TNAS mobile app, which allows you to complete certain operationsб including powering off and restarting the NAS remotely. A TNAS mobile update is required to gain access through TOS 7, and this is provided on the TerraMaster website, as it is not yet on Google Play. The app is evolving all the time and has made leaps and bounds since I first started reviewing TerraMaster devices almost three years ago. It is not quite there yet if you are comparing the likes of Synology, which, sadly, a lot of users online do all the time. OpenClaw setup One of the main selling points of the new F4-425 Pro is the inclusion of OpenClaw, with TerraMaster claiming that it is "powered by the world's first AI-native TOS 7 OS, supporting local-first smart workflows and independent data control." However, I immediately ran into problems trying to enable OpenClaw. After waiting 20 minutes at the "Enabling" message of the OpenClaw app following installation, I decided to do some searching online and discovered that it couldn't complete the installation process due to SPC being enabled, which is something TOS 7 immediately recommends to be enabled on first boot. SPC for NAS (TOS 7) is basically the same principle as UAC in Windows; it blocks executables from being launched by non-Super Users. After reaching out to my contact about these issues, I received the following response: Anyway, this only became clear when I closed the OpenClaw app screen and clicked on the OpenClaw icon in the taskbar; that is when I saw the message about disabling SPC. I think, due to the fact that this is a requirement, this should be a prompt during the installation process, not when closing the App Market and then trying to launch OpenClaw. There's also no 'Getting started' guide for people like me who have never used OpenClaw. I tried to add an LLM and discovered the tutorial led nowhere. That's when I started looking around the official TerraMaster forums, and I found a guide that helpfully explains that you won't get anywhere with OpenClaw unless you have a paid plan, which is disappointing because I imagined there would be an option to use a local LLM as I do in SubtitleEdit with Whisper-XXL. In addition, with the marketing imagery on the official site, it says that the OpenClaw feature is "all processed 100% locally for absolute privacy." which led me to believe that I could install a local LLM, not one that required paid tokens. In any case, TerraMaster does not provide guidance for this new feature, which was also a selling point of the F4-425 Pro! My contact also provided clarification about the above points I raised with TerraMaster Since it is not in the scope of the review to add paid services, I'll leave that to the people who are more qualified with OpenClaw. F4-425 Pro Surveillance App TOS also comes with a Surveillance app, which is not installed by default; it can be found in the App Market recommended section. In addition, after installing, it doesn't drop a shortcut on the Desktop or top taskbar, but you can "Send to Desktop" from the App Market listing for the app for a quick way to open it. Adding my Reolink POE doorbell camera was painless. TerraMaster doesn't appear to have a repository of preconfigured cameras; instead, the camera must be added using ONVIF or RTSP. No mobile Surveillance app TerraMaster still doesn't have a dedicated Surveillance app, although from searching online, Surveillance can be used and managed through the TNAS mobile app. I tried this with the updated TNAS mobile app beta in combination with TOS 7 and got a message that Surveillance was "Only accessible through web browser," so I reckon this must be limited to the stable versions of TOS 6 and the mobile app. More quirks In addition, whenever I minimized the Live View window in the browser Surveillance app, the feed appeared to switch to the Low-bandwidth stream, and there was no way to get the High-quality stream back. To get the High-quality stream back, I had to close Live View and then reopen it. Benchmarking A pretty cool feature of the TOS 7 is that it allows you to install directly to the NVMe M.2 SSD. In order to do that, you would have to leave out any HDDs during initialization, and even then, the system partitions are always written to two HDDs when they are eventually added. With three NVMe slots, this also gives an interesting scenario where you could build a TRAID storage Pool for installing all your apps and Docker on, and keep the third for SSD cache on the HDD pool. Limitless options! SATA PCIe 3.0 X1 A CrystalDiskMark test on a mapped network drive from within a Windows 11 25H2 PC (image above) connected over a 5 GbE hub was well within acceptable ranges. Although the read result on SATA was a little less than with the F4-425 Plus, for some reason, while writes were generally better. SATA PCIe 3.0 X1 I also ran the NAS Performance tester, which tests the link speed performance. As you can see, it pretty much maxes out the 5GbE connection. Of course, you can also opt to bond the two 5 GbE connections for a bit more umph, but I didn't do that. TOS 7, which, as of testing, is still in Beta, comes with an App Center that has a bunch of handy programs you can install right off the bat, such as Emby, Plex, Docker, as well as in-house Backup and Surveillance solutions. As you can imagine, any media streaming services you would want to host off the F4-425 Pro will work great, thanks to the Intel Core N350 CPU and its 16 GB of DDR5 memory. Accessing from mobile is only possible if Security Isolation Mode is disabled, which can put your NAS at risk from external sources, so there was no way to access it from the TNAS Mobile app. It's also quiet. I had this sat next to my computer on my work desk for the past week, and I did wonder if the noise I was accustomed to with NAS devices would annoy me, but all I could hear was a soft whirring of the rear fan (which was a little annoying) when the disks were not actively copying or reading data. Conclusion So what have I learned? Unfortunately, this release raises a few important questions and concerns that I feel haven't been adequately addressed. What I didn't like Our variant shipped with TOS 7 beta, and it's advised not to use it in a production environment. I feel that's a bit limiting on an $800 device. The mobile app is also still in beta and does not support some of the first-party apps, like Surveillance, and it still has quite a few bugs. I am a bit confused about the OpenClaw marketing along with the F4-425 Pro. I feel like that if it's going to be a main selling point, then offer official guidance on how to get started with it. TerraMaster recommends enabling SPC, but then markets the NAS for use with OpenClaw, which requires disabling SPC to be able to use it, opening up genuine security concerns for the NAS; and that's before you get into the security concerns of OpenClaw itself. Of course, the above issues won't be a problem if you decide to install something else on it, or even go back to the stable TOS 6. I wish TerraMaster had just given TOS 7 as opt-in rather than shipping with it. TOS 7 has been available as a preview since December 2025 (so well before my last TerraMaster review), and according to a thread on Reddit where a user shared a screenshot from the TerraMaster Facebook page, it is scheduled to launch today, June 23, but there's nothing about that in the TerraMaster news blog. My contact confirmed over email that TOS 7 exits beta today. The rubber feet also deserve a mention as they continue to be a problem, with them coming unstuck the moment you shift the F4-425 Pro anywhere on your desk. What I liked What it comes down to, though, aside from what I already mentioned, you are still getting a quality, affordable device here, so recommending it will depend on the individual's use case. If you're just looking for a relatively small NAS device to manage virtual machines on, backup your files, and take care of your home theater streaming, then it is a great device that will certainly futureproof you for some time. It provides good performance, takes up little space, and is, on the whole, very quiet. Four bays afford proper redundancy using TRAID or RAID 5, and you can even expand on storage capacity by adding the 2-bay D5, or 4-bay D8 Hybrid DAS over a USB 3.2 (10Gbps) link. Considering the 2024 releases were more about power, with the likes of an Intel Core i5-1235U high-end laptop CPU under the hood, I asked my contact last time if we could expect more of the same in higher-end models and was told: It makes a lot of sense to use Intel's N350 chip inside a NAS; it is more than capable of doing what the F4-425 Pro is intended for, media streaming and backup. The only downside is still the clear lack of community and even staff support on the official forums. In the past, I have had topics go unanswered for days, or there would be generic-type "we've noted this and passed it onto our developer team" type responses. Along with the other things I mentioned, it all ends up costing it a couple of points. If you are comfortable with the command line, Docker, and setting up TrueNAS or Unraid, you'll be fine. You can do great things with this hardware. In TOS, the apps are a bit lacking, and things don't always work as expected.\ AI NAS?! What has become clear to me this year is that we are going to start seeing all kinds of "AI NAS" come to market, and while that might be good for us consumers, be diligent and research these claims. Although the F4-425 Pro technically comes with AI, it is really using a cloud service that is externally sourced off-device through the third party OpenClaw app. My colleague did review a newcomer to the NAS space earlier this year, and it includes a local AI assistant inside the Zettlab D4 NAS, and they do not even use AI in the product name, check out Chris' review here. Where to buy and a discount coupon However, it does not change the fact that this is truly a great entry-level home media-class NAS that you can buy right now. TerraMaster is having a 20% off launch discount, plus you can also still apply our unique 10% off coupon on checkout, which only works on the official website. So here is a breakdown of the pricing that is only valid on the official TerraMaster website. TerraMaster F4-425 Pro (N350) + 20% discount + 10% coupon = $575.99 TerraMaster F4-425 Pro (N305) + 20% discount + 10% coupon = $503.99 TerraMaster F4-425 Pro (N350) + 20% discount + 10% coupon = £525.59 TerraMaster F4-425 Pro (N305) + 20% discount + 10% coupon = £460.79 Use NEOWIN coupon code during checkout for 10% discount Over on Amazon US and UK, the F4-425 Pro also gets a 20% launch discount, but here, the above 10% coupon cannot be applied. TerraMaster F4-425 Pro (N350) for $639.99 at Amazon US (was $799.99) TerraMaster F4-425 Pro (N305) for $559.99 at Amazon US (was $699.99) TerraMaster F4-425 Pro (N350) for £583.99 at Amazon UK (was £729.99) TerraMaster F4-425 Pro (N305) for £511.99 at Amazon UK (was £639.99) As an Amazon Associate, when you purchase through links on our site, we earn from qualifying purchases.
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