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Odd issue with LG K10 when setting ringtone "Cannot change ringtone, ringtone ID in use"

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+jnelsoninjax    10,620

I am attempting to set a custom ringtone to one of my contacts, which I have done hundreds of times before, but on this particular contact each time I try and assign the tone, I get a message that says "Cannot change ringtone, ringtone ID in use" I have reset the phone a few times and the error stays. Google searches yields nothing specific to this model of phone, and all the other occurrences seem to be iPhone related. Does anybody have a clue how to correct this?

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techbeck    6,513

You have this setting?

Go to settings, sound and notifications, and make sure Ringtone ID is turned off.

 

Other wise, is it just one contact?  Tried removing/readding the contact?

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+jnelsoninjax    10,620
1 minute ago, techbeck said:

You have this setting?

Go to settings, sound and notifications, and make sure Ringtone ID is turned off.

 

Other wise, is it just one contact?  Tried removing/readding the contact?

OK, that did the trick! Thanks for the quick reply!

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techbeck    6,513
Just now, jnelsoninjax said:

OK, that did the trick! Thanks for the quick reply!

Not a problem.  Glad it worked.

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