Incomplete download of order of purchased product

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pms2017    0

I ordered a two part package from the store but only got 1 piece. Cannot find who to contact this problem. Help me with this please

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zhangm    1,190

When you say store, do you mean deals.neowin.net?

 

You can initiate a support ticket by going down to the bottom of the Neowin Deals page and hitting the Contact link under Support.

 

* Edit: just to clarify, the deals store is run through StackCommerce.

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pms2017    0
49 minutes ago, zhangm said:

When you say store, do you mean deals.neowin.net?

 

You can initiate a support ticket by going down to the bottom of the Neowin Deals page and hitting the Contact link under Support.

 

* Edit: just to clarify, the deals store is run through StackCommerce.

Sorry for the incorrect verbiage, I know its the  Neowin Deals page and it is handled by  StackCommerce..  I have  started the contact process already. I am looking for some way to finish or re download the order. Hope that clarifies my question and needs. StackCommerce will not respond before next week.

 

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