• 0

E-mails showing as in Outbox but folder is empty (Outlook 2010)


Question

At work, I am trying to send some e-mails in Outlook 2010 but they're getting stuck in the Outbox folder (and the recipients are not receiving them).

 

Outlook shows:

 

Outbox [4]

 

When I open the Outbox folder, no e-mails are inside.

 

The Outbox folder shows, "There are no items to show in this view."

 

Any ideas?

12 answers to this question

Recommended Posts

  • 0
  On 17/01/2018 at 15:30, Mando said:

reset your nav pane mate, also confirm you are "really" authenticated against the exchange server.

 

right click Icon hold CTRL and Select "connection status" 

Expand  

Can you explain how to do both of the above, please?

  On 17/01/2018 at 15:36, Som said:

check and see if you've got filters on (right click on bar on top of folder, go to view settings)

Expand  

I need more information on how to do this, if that's ok? :)

  • 0
  On 19/01/2018 at 09:09, Elliot B. said:

I need more information on how to do this, if that's ok? :)

Expand  

see picture, right click anywhere where the blue squiggle is , select view settings, then look at the filter button, see if it says off (see picture) .If it says off then it's not that, if is says something else then click the filter button and clear whatever is in there

Capture.PNG

filter.PNG

  • 0
  On 19/01/2018 at 10:07, Som said:

see picture, right click anywhere where the blue squiggle is , select view settings, then look at the filter button, see if it says off (see picture) .If it says off then it's not that, if is says something else then click the filter button and clear whatever is in there

Capture.PNG

filter.PNG

Expand  

Already showing 'Off'.

 

eb_filteroff1.thumb.png.78283b03f105e07cd17f7a876368b2bf.png

  • 0

Do a blank search.

Select outbox > then position your mouse inside the search box > Outlook will switch to the search tab > select search tools and then advanced find > Hit find out

 

If anything it's really there will appear below.

 

I'd remember this happened to some users in the Office 2000/XP times.

 

Good luck

  • 0
  On 19/01/2018 at 11:36, Nehemoth said:

Do a blank search.

Select outbox > then position your mouse inside the search box > Outlook will switch to the search tab > select search tools and then advanced find > Hit find out

 

If anything it's really there will appear below.

 

I'd remember this happened to some users in the Office 2000/XP times.

 

Good luck

Expand  

No results.

There are definitely e-mails in there as everytime I try to send a new e-mail, the number next to 'Outbox' increases by one and recipients don't receive the e-mails.

  • 0
  On 19/01/2018 at 09:09, Elliot B. said:

Can you explain how to do both of the above, please?

 

Expand  

To reset Nav pane

  • Close outlook
  • start\Run
  • type "Outlook.exe /resetnavpane"
  • Click Ok

Connection Settings

  • With outlook open, right click the outlook icon next to clock, while holding left ctrl, right click the icon and select check connection setitngs.

 

  • 0
  On 21/01/2018 at 14:07, Mando said:

To reset Nav pane

  • Close outlook
  • start\Run
  • type "Outlook.exe /resetnavpane"
  • Click Ok

Connection Settings

  • With outlook open, right click the outlook icon next to clock, while holding left ctrl, right click the icon and select check connection setitngs.

 

Expand  

Neither helps or showed an issue :(

 

I'll contact I.T. They're just so slow.

  • 0
  On 22/01/2018 at 12:43, Elliot B. said:

Neither helps or showed an issue :(

 

I'll contact I.T. They're just so slow.

Expand  

does it show up in your OWA link? (webmail) if not they may just suggest to delete the mail profile and rebuild.

  • 0
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Popular Now

  • Posts

    • I used to believe rhetoric too, then I met Vandana Shiva and learned of his true legacy on the continent.
    • Razer HyperFlux V2 Wireless charging mouse mat aims to revolutionise your gaming setup by Fiza Ali Razer has introduced the HyperFlux V2, a wireless charging system designed to power compatible gaming mice directly through a mouse mat. Unlike conventional solutions that rely on charging docks or cables, Razer says that the HyperFlux V2 mat incorporates a charging coil beneath its surface, allowing a mouse to draw power continuously while in use. The HyperFlux V2 is offered in two surface variants. The Hard Surface Edition features a "low-friction finish" intended to facilitate rapid cursor movements. It is intended for fast-paced competitive gaming scenarios in which swift tracking is prioritised. On the other hand, the Cloth Surface Edition features a textile weave that is said to provide additional resistance. Both editions include a rubberised underside which should prevent the mat from sliding during play. In terms of connectivity, the HyperFlux V2 employs an auto-pairing mechanism that links a mouse to the mat as it makes contact, eliminating the need for manual setup. The system also supports Razer’s HyperSpeed Multi-Device technology, allowing both a mouse and a keyboard to connect via the mat without requiring separate USB receivers. An LED indicator embedded in the mat displays battery status through colour changes, enabling users to monitor charge levels and avoid overcharging. This feature is intended to help preserve the battery lifespan of the mouse by allowing charging to halt once a preferred level is reached. The HyperFlux V2 mat supports wireless charging for several of Razer’s gaming mice, including the Basilisk V3 Pro 35K, the Basilisk V3 Pro, the Cobra Pro, and the Naga V2 Pro. In addition to mouse charging, the mat also facilitates multi-device connectivity for certain Razer keyboards, specifically, the BlackWidow V4 Mini HyperSpeed, the BlackWidow V3 Pro, the DeathStalker V2 Pro, and the DeathStalker V2 Pro Tenkeyless, although these keyboards are connected solely for data transmission and do not receive power from the mat. The HyperFlux V2 is now available, starting at $119.99. For more information, head over to the dedicated webpage here.
    • Indeed. It's almost like they didn't release the game half-baked and full of Day 0 bugs that needed to be patched...go figure.
    • YouTube has started limiting the bitrate of non-YouTube TV subscribers. But I would have thought that a corporate client would have gotten a pass on that...
  • Recent Achievements

    • Conversation Starter
      johnwin1 earned a badge
      Conversation Starter
    • One Month Later
      Marwin earned a badge
      One Month Later
    • One Year In
      fred8615 earned a badge
      One Year In
    • Week One Done
      Jim Dugan earned a badge
      Week One Done
    • Week One Done
      Adam Todd earned a badge
      Week One Done
  • Popular Contributors

    1. 1
      +primortal
      214
    2. 2
      snowy owl
      156
    3. 3
      ATLien_0
      134
    4. 4
      Xenon
      126
    5. 5
      +FloatingFatMan
      116
  • Tell a friend

    Love Neowin? Tell a friend!