Install error

By Bruinator
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Grand Master

jnelsoninjax

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  On 01/01/2019 at 14:07, Bruinator said:

I am trying to install a copy of win 10 and every time the install begins i get the following error : page fault in non page area...  how do I fix this plz?

 

thx

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Is it a bluescreen of death error message? (BSOD) I have seen that message before, but only on BSOD's, the error is pretty generic but it has to do with memory, here is a guide that might help you

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Bruinator

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  On 01/01/2019 at 14:22, jnelsoninjax said:

Is it a bluescreen of death error message? (BSOD) I have seen that message before, but only on BSOD's, the error is pretty generic but it has to do with memory, here is a guide that might help you

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But how can I do that when it is happening on the install? It happened again with error of memory management on bsod. The memory sticks are only 3.5 yrs old.

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  On 01/01/2019 at 14:29, Bruinator said:

But how can I do that when it is happening on the install? It happened again with error of memory management on bsod. The memory sticks are only 3.5 yrs old.

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Never judge parts on their age. Parts can fail at any time. So I would recommend you run memtest86+ on that machine and check the ram.

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  On 01/01/2019 at 14:46, Bruinator said:

will it run off of a usb without an operating system on  a flash drive?

 

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Yes you should probably be abe to use an application like rufus to put the iso on a usb drive. https://rufus.ie/en_IE.html

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Bruinator

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  On 01/01/2019 at 14:47, warwagon said:

Yes you should probably be abe to use an application like rufus to put the iso on a usb drive. https://rufus.ie/en_IE.html

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Could you be kind enough to type up a step by step instructions on how to use memtest 86 plz? I would greatly appreciate it.

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  On 01/01/2019 at 15:15, Bruinator said:

Could you be kind enough to type up a step by step instructions on how to use memtest 86 plz? I would greatly appreciate it.

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to use memtest just boot the usb flash drive and let memtest do 1 complete pass. If you see any red on the lower section then you have a bad stick of ram or one that needs to be taken out and put back in. If you don't see any red on the lower section then all is good. 

 

 

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  On 01/01/2019 at 16:39, Bruinator said:

Mine has been running for 1.5 hrs so far. I used usb stick. How many cycles does it go thr as mine is on its 3rd?

 

thx

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As many as you allow. 3 should be fine. No red on the bottom?

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Bruinator

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  On 01/01/2019 at 16:17, patseguin said:

What is the source of the installation? Are you using an official iso from Microsoft? Maybe it's a bad install image, try another USB stick.

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This time I used the MS creation tool.

  On 01/01/2019 at 16:40, warwagon said:

As many as you allow. 3 should be fine. No red on the bottom?

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None so far.  Is there a way to kill it after 3?

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Bruinator

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  On 01/01/2019 at 16:43, warwagon said:

Just remove the usb flash drive and press escape.

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ok thx. Just in case ms media creation tool doesnt work, I am also d/w off techbench and will try a different usb stick. If it comes down to it, can I just use an image I had for that pc to straighten out this issue if possible?

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Tech Geek Alex

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We have seen this issue before. The issue was being triggered by the SATA mode configured in the bios.  Somewhere in your bios you should see SATA Mode and have a choice of ACHI or IDE.  Changing it to IDE while the install was being done, let the install complete without a blue screen.  

 

Thats what I would suggest.  

Screen Shot 2019-01-01 at 11.47.09 AM.png

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  On 01/01/2019 at 16:51, Tech Geek Alex said:

We have seen this issue before. The issue was being triggered by the SATA mode configured in the bios.  Somewhere in your bios you should see SATA Mode and have a choice of ACHI or IDE.  Changing it to IDE while the install was being done, let the install complete without a blue screen.  

 

Thats what I would suggest.  

Screen Shot 2019-01-01 at 11.47.09 AM.png

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A bios update may also correct it if that's the issue..

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