jnelsoninjax Posted March 5, 2020 Share Posted March 5, 2020 I am trying to send a picture of my contact Rx, to a specific 5 digit number, but when I do it comes back with an error, Recipient List Corrupt. I can send MMS to regular phone numbers, but for some reason I can not send to the special numbers. What can be causing this, and how do I correct it? Link to comment Share on other sites More sharing options...
goretsky Supervisor Posted March 5, 2020 Supervisor Share Posted March 5, 2020 Hello, Do all short codes (the 5 digit number) support MMS? I'm wondering if some only support the older SMS protocol. Regards, Aryeh Goretsky Nick H. 1 Share Link to comment Share on other sites More sharing options...
jnelsoninjax Posted March 5, 2020 Author Share Posted March 5, 2020 34 minutes ago, goretsky said: Hello, Do all short codes (the 5 digit number) support MMS? I'm wondering if some only support the older SMS protocol. Regards, Aryeh Goretsky I would reasonably assume that they would accept MMS considering they are ( at least in this case) are supposed to be accepting a picture. Link to comment Share on other sites More sharing options...
Nick H. Supervisor Posted March 5, 2020 Supervisor Share Posted March 5, 2020 1 minute ago, goretsky said: Hello, Do all short codes (the 5 digit number) support MMS? I'm wondering if some only support the older SMS protocol. Regards, Aryeh Goretsky This was my thinking as well. Aren't the 5 digit numbers normally automated systems? They can read the code that you send in a SMS but they can't interpret a picture. Link to comment Share on other sites More sharing options...
jnelsoninjax Posted March 7, 2020 Author Share Posted March 7, 2020 On 3/5/2020 at 3:26 AM, Nick H. said: This was my thinking as well. Aren't the 5 digit numbers normally automated systems? They can read the code that you send in a SMS but they can't interpret a picture. The specific instructions are to take a picture of your prescription, and send it via text message to the short code, so that is why I would assume that it is setup to except mms. Link to comment Share on other sites More sharing options...
jnelsoninjax Posted March 18, 2020 Author Share Posted March 18, 2020 So it turns out that the issue was the carrier. I switched to Xfinity wireless and retried sending the picture and it worked, so I can only assume that the issue was the NVMO that I was using (since it was a CDMA provider still) goretsky 1 Share Link to comment Share on other sites More sharing options...
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