AOL CTO, Two Researchers Dismissed


Recommended Posts

An internal company memorandum indicates that AOL's chief technology officer Maureen Govern has resigned after only one year with the company. Govern oversaw the division that released the search data on over a half million AOL subscribers, which created a firestorm for the company earlier this month. AOL's former CTO John McKinley would reassume his position while the company searches for a replacement.

Govern's departure is not the only one related to the data release. Sources told Reuters that at least two researchers have also left as a result: the researcher who oversaw the release and his manager. The Wall Street Journal termed all three departures as "firings," indicating that the dismissals may have come as a result of the negative publicity AOL has faced since the snafu. AOL has declined to comment on the situation.

Source

NEW YORK (Reuters)?AOL's chief technology officer Maureen Govern, who oversaw the division responsible for accidentally releasing search data for more than a half a millions users, has resigned from the company, according to an internal company memorandum.

AOL declined comment.

The online division of Time Warner Inc. drew the ire of privacy advocates, who called for the U.S. Federal Trade Commission to review the company's customer data retention practices after the data was released earlier this month.

AOL also said it plans to create a task force to review its current customer information privacy policy.

John McKinley, AOL's former CTO, will take over on an interim basis. Two other employees in the company's research department has also left the company, a source familiar with the matter said.

Source

AOL said it was "angry" about the privacy breach

One of AOL's top executives has left the internet firm soon after a privacy breach in which the search queries of 650,000 subscribers were released. AOL apologised for accidentally giving details of 20 million search queries by US customers earlier this month, admitting the breach was a "screw-up". Although the queries were anonymous, there were fears the search details may contain personally identifiable data. Chief technology officer (CTO) Maureen Govern has now left the company.

According to Reuters - which cited a company memo announcing the changes - she has been replaced by former CTO John McKinley. AOL has not commented on the issue. Ms Govern oversaw the division responsible for inadvertently releasing the search data, published on its research site. AOL, owned by media giant Time Warner, removed the offending file but not before copies had begun to circulate on the internet. At the time, AOL said it was "angry" and "upset" about the breach. The error prompted several complaints to the Federal Trade Commission by privacy advocacy groups calling for an investigation. According to Reuters and Associated Press, AOL is setting up a task force to examine its data collection and retention policies. "We have to earn their trust each and every day and with each and every action we take," Reuters cited a memo from chief executive Jonathan Miller as saying.

Source

NEW YORK (Reuters) -- AOL chief technology officer Maureen Govern, who oversaw the division responsible for accidentally releasing search data for more than a half a million Internet users, has resigned from the company, according to an internal company memorandum.

John McKinley, AOL's former CTO, will take over on an interim basis, according to the memo obtained by Reuters on Monday. Govern joined the company last September.

AOL declined comment.

AOL apologized on Aug. 7 for releasing information onto the Web about 20 million keyword searches from about 658,000 anonymous users over a three-month period. Disclosing the data was against company policy, AOL said at the time.

The release of data by the online division of media conglomerate Time Warner Inc. (Charts) drew the ire of privacy advocates, who called for the Federal Trade Commission to review the company's customer data retention practices.

Collecting and sharing Internet user data for any purpose is under close scrutiny by privacy watchdogs. Internet search leader Google Inc. won plaudits for refusing to comply with U.S. government demands to hand over search data.

A researcher in AOL's technology research department and the employee's supervisor have also left the company in the wake of the disclosure, a source familiar with the matter said on Monday.

In response to a torrent of criticism across the Internet, AOL also said it plans to create a task force to review its customer information privacy policy.

"We have to earn their trust each and every day and with each and every action we take," AOL Chief Executive Jonathan Miller wrote in a separate memo obtained by Reuters.

The task force, headed by AOL Vice Chairman Ted Leonsis and AOL General Counsel Randy Boe, plans to review the company's data collection and retention policies, according to the memo.

AOL currently stores search data that can identify users for 30 days. Anonymous search data, the kind divulged by AOL in early August, is stored indefinitely, the source said.

Privacy advocates such as the Electronic Frontier Foundation filed a complaint with the FTC last week requesting an investigation into AOL's privacy practices, arguing that the Internet provider did not need to store such search data.

AOL's task force will also review other measures to protect users, including ways to prevent the storage of any sensitive data in the research database that include 16 digits, like those of many credit cards, the source said.

Source

Edited by slimy
Link to comment
https://www.neowin.net/forum/topic/488672-aol-cto-two-researchers-dismissed/
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • I like the show more options. The only problem with it is that it's not always in a consistent spot in the menu. If the copy/paste/cut, happens to show on top, then more option is the last in the menu. But if copy/paste/cut happens to show on the bottom, then more options is before the copy/paste/cut. But I do like the more options because it hides the stuff that I rarely use. But I would like to choose what it is or isn't hiding. That would make it better.
    • I wonder if "put it back the way it was for decades" ever crossed their minds? 🤣
    • Rescind the stupid "Show more options" in context menus and just give us the full menu instead of adding more steps to get to what we want. The "simpler by default" makes me think they'll go in the opposite direction. Every context menu should have a configure button so you can pick and choose what options should be shown, I know you can do that with some registry fu but that shouldn't be required.
    • This is why competition must exist. Finally, pressure is mounting on Microsoft to move in the right direction.
    • Microsoft is making Windows 11's context menus faster, simpler, and configurable by Taras Buria Five years ago, Windows 11 introduced redesigned context menus, offering users a simpler, more modern design. However, customers quickly discovered that the new menus leave a lot to be desired. Many are unhappy with performance (they are really slow), while others dislike the double-layed design, where many options are hidden behind the "Show more options" button. In addition, over the years, menus became cluttered and overloaded. While Microsoft has already fixed plenty of pain points across Windows 11, context menus remain mostly unchanged. Fortunately, Microsoft is finally listening. Marcus Ash, Design and Research Lead for Windows at Microsoft, responded to a tweet on X, confirming that the company is working on fixing Windows 11's context menus. Reworked context menus are supposed to be faster, simpler by default, and "configurable to what you use most." What the latter means is unknown, just like whether Microsoft plans to keep the classic menu alongside the modern one, but according to Marcus, the wait should finally be over soon, as he promised to "share our approach soon." Improved context menus will most likely appear first in Windows 11 preview builds in the Experimental Channel. While we wait for Microsoft to release them, you can try fixing context menus on your PC with a simple tool called Windows 11 Context Menu Manager. It lets you disable entries you do not need, not only cleaning up context menus, but also making them significantly faster. Microsoft has already improved Windows 11's Start menu and taskbar, so hopefully it will address user criticism of the context menu as well. Stay tuned for new Windows 11 preview builds, which usually arrive every Friday.
  • Recent Achievements

    • Week One Done
      I2D earned a badge
      Week One Done
    • Week One Done
      Dr Jared Dental Studio earned a badge
      Week One Done
    • Week One Done
      RG INVESTMENT GROUP earned a badge
      Week One Done
    • Very Popular
      The Norwegian Drone Pilot earned a badge
      Very Popular
    • Very Popular
      s0nic69 earned a badge
      Very Popular
  • Popular Contributors

    1. 1
      +primortal
      468
    2. 2
      PsYcHoKiLLa
      249
    3. 3
      Skyfrog
      79
    4. 4
      FloatingFatMan
      64
    5. 5
      Michael Scrip
      61
  • Tell a friend

    Love Neowin? Tell a friend!