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Xbox 360 scratching discs? Maybe, says Microsoft


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So far the Xbox 360 has had its fair share of hardware problems, both large and small, and while Microsoft has dealt with most of these challenges by extending warranties and offering up free fixes, it usually takes its own sweet time to come around, which seems to be the case here. After completely ignoring a minor public outcry over what appeared to be a problem with a decent number of the 360s produced in December 2006 -- where a missing part in the drive caused the Xbox to scratch the disc it was reading -- Microsoft is finally confessing that there might actually be a problem and promising to look into it. This statement comes after Dutch TV show "Kassa" gave the movement some PR and ran its own tests on the 360, proving it to be the scratching culprit. Microsoft's still pretty wishy-washy about the whole thing: "We are not able to respond in detail on the results. It is possible that scratches on discs originate from frequent use. However, we have no indication that the results of the tests from Kassa are a large scale problem." But at least now Microsoft is willing to hear out customer complaints on the matter, and recommends that affected users contact support to deal with the issue. We're not quite sure what kind of pyrotechnics it'll take for Microsoft to actually run its own tests on these things, but at least things are moving in the right direction.



Edited by EZRecovery
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