AutoPatcher no longer allowed

By Steven P.
in Site Announcements

 Share

Recommended Posts

Neowinian

dragon25

Posted
Posted
Date: Mon, 10 Dec 2007 13:05:36 +0000 (GMT)

From: "mathew lisett" <[email protected]> View Contact Details View Contact Details

Subject: RE:'RTCProd=015-875-504'

To: "Microsoft Contact US" <[email protected]>

I truly believe along with so many others that what you are doing (and you have only just done it as you had supported them over the years) is a really bad move, these people with this product is actually helping your product get to so many others in the sense of having further enjoyment in your product.

I can not understand why you are not actually embracing this item and the team being it so that you product can thrive, why not state on your site that here is a product which can help you along ut at any time anything goes wrong wit your system using this product is totally up to the client and Microsoft have no responsibility when that happens.

Microsoft Contact US <[email protected]> wrote:

Dear Sir/Madam,

Thank you for contacting us about AutoPatcher.

I would like to provide you with more information on our position.

It is our policy that the distribution of supplemental code such as hotfixes, security updates, and service packs is discouraged. This policy is in place due to concern for the safety and security of our customers, as we can only guarantee the download’s contents when it comes from a Microsoft web site. Distribution of these materials without permission is also an infringement of our copyright.

We try and contact anyone who is in violation of our policy as soon as we can, once we are aware of what they are doing. AutoPatcher is not the only company we have contacted.

We recommend that our customers sign up for Microsoft Update (MU) and enable Automatic Update functionality to receive all updates directly from us. In addition, we have enterprise services such as Windows Server Updates Services (WSUS) that we recommend our enterprise customers to use.

We provide this guidance as it is common to see email scams encouraging people to download our latest patches, but the URL takes them to sites where they are actually exposed to malware. In order to ensure that customers are getting actual Microsoft updates and not malware, we recommend customers get their updates directly from us.

I hope this information has answered your query, but if you have any more questions please give us a call on 0870 60 10 100. The lines are open from 8am to 6pm, Monday to Friday, excluding public holidays. If you still have any more questions, please reply to this email.

Many thanks for contacting us.

Kind regards,

MAMATHA DALEER

Customer Service Professional

Microsoft Customer Services

Protect Your PC: Microsoft recommends that you protect your PC from Viruses and Security threats. Please visit our website http://www.microsoft.com/uk/security/protect/alert.mspx and follow the steps to stay secure.

-----Original Message-----

From: [email protected] ([email protected])

Date: Wednesday, December 05, 2007 06:54 AM

To: CS ([email protected])

Subject: AUTOPATCHER

---

CUSTOMER PROVIDED SYSTEM PROPERTIES

Country/Region: United Kingdom

---

SYSTEM PROPERTIES

Ref URL: https://www.neowin.net/forum/index.php?show...4427&st=120

O/S: aol 9.0

O/S Lang: en-us

Br: msie 7.0

Br lang: en-gb

---

QUESTIONS OR COMMENTS

Message: www.neowin.net

I feel amongst others that I need to express my concern over the reaction of Miscrosoft with Autopatcher, and the reason i say this is due to the fact that if it wasn't for the team that developed and kept the software storng over the few years there would be many system not protected due to the way updates are installed and updated AWAY from autopatcher, with this software www.neowin.net have a talent bunch of developers that have enables users of all types to download the latest pack from the site which involves all the updates from microsoft plus little tricks of the trade of which are basically the same as n many famous and popular pc magazines... yet i dont see them being told to stop publication becuase of their help with the smoothness and operation of your XP software. Autopatcher is a well known peice of software that makes many users lifes very easy and lot less stressful when doign a format or simply updating their system, not having to see their system reboot every update or having to wait 8 hours untill the 1/2 updates are done, with this software which I have been relaibley told you actually supported and gave the developers freedom and free will to actually have the go ahead for matter of years with this software the updates and tweaks are done without any hacks (of which if there were any your WGA would have spotted the illegal operating systems anyway) within a space of 2 hours, even on a slow system like a amd64 3200, I recently did my updates with an old (i say old it was infact the very last update pack they did before being told of legal action via email from you) and on my quad core system took less than 30 minutes, but yet if i was to do my system even the quad core system with the updates from the site ie the MS site it would have taken a few hours and many many reboots later.

Please re consider your actions, this team have in no way attempted to damage your product , in fact they have helped it in many ways with keeping your cusotmers happy. and they havent supplied "cracks or patches" to increase the amont of pirated software that the WGA was out for. Infact why dont you even allow them to help you and identify issues, and even advertise them on your site , work together even. WHY attack a team of experinced developers when all they have done for years is infact helped one of the biggest companies in the world possibly grow further.

This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Popular Now

  • Posts

    • Browser vendors pen open letter to Microsoft saying "enough is enough"

      By Nick H. · Posted

      On the one hand, it shouldn't be difficult. You buy a computer, you decide what OS you want, which browser etc. Simple enough. But that's the techie side of things. My sister, my mother, wouldn't bother with such a thought. And I'm pretty sure that if you presented a window asking them what to pick they would say, "I don't care! I just want to access my Email!"
    • CPU-Z 2.20.2

      By Copernic · Posted

      CPU-Z 2.20.2 by Razvan Serea CPU-Z is a freeware utility that gathers information on some of the main devices of your system. CPU-Z does not need to be installed, just unzip the files in a directory and run the .exe. In order to remove the program, just delete the files. The program does not copy any file in any Windows directory, nor write to the registry. CPU Name and number. Core stepping and process. Package. Core voltage. Internal and external clocks, clock multiplier. Supported instructions sets. All cache levels (location, size, speed, technology). Mainboard Vendor, model and revision. BIOS model and date. Chipset (northbridge and southbridge) and sensor. Graphic interface. Memory Frequency and timings. Module(s) specification using SPD (Serial Presence Detect) : vendor, serial number, timings table. System Windows and DirectX version. CPU-Z 2.20.2 changelog: Intel Arc G3 and G3 Extreme (Panther Lake)(2.20.2). AMD Ryzen 7 7700X3D (Raphael) (2.20.1). AMD Ryzen AI Max+ 495, 492, 488 (Gorgon Halo). AMD Ryzen AI Max 490, 485 (Gorgon Halo). AMD Ryzen AI Max PRO 495, 490, 485, 480 (Gorgon Halo). AMD Ryzen 9 9950X3D2 (Granite Ridge). AMD Ryzen 9 PRO 9965X3D, PRO 9945 (Granite Ridge). AMD Ryzen 7 PRO 9755, PRO 9745 (Granite Ridge). AMD Ryzen 5 PRO 9645 (Granite Ridge). AMD Ryzen AI 7/PRO 450G/GE (Gorgon Point 2). AMD Ryzen AI 5/PRO 440G/GE (Gorgon Point 2). AMD Ryzen AI 5/PRO 435G/GE (Gorgon Point 3). AMD Ryzen AI Max+ 392 (Strix Halo). Intel Core Ultra 5 250KF Plus (Arrow Lake Refresh). Intel Core 7 360 and 350 (Wildcat Lake). Intel Core 5 330, 320 and 315 (Wildcat Lake). Intel Core 3 304 (Wildcat Lake). Intel Core 9 273PQE, 273PTE, 273PE (Bartlett Lake). Intel Core 7 253PQE, 253PTE, 253PE, 251TE, 251E (Bartlett Lake). Intel Core 5 223PQE, 223PTE, 223PE, 221TE, 221E, 213PTE, 213PE, 211TE, 211E (Bartlett Lake). Intel Core 3 201TE, 201E (Bartlett Lake). Intel Arc Pro B70 and B65 (BMG-G31). Intel Arc Pro B60 and B50 (BMG-G21). Support of HUDIMM and HSODIMM memory modules. Download: CPU-Z 2.20.2 | Portable ~5.0 MB (Freeware) View: CPU-Z Website | Screenshot Get alerted to all of our Software updates on Twitter at @NeowinSoftware
    • Browser vendors pen open letter to Microsoft saying "enough is enough"

      By excalpius · Posted

      Oh no! Not the BCA!!!
    • Browser vendors pen open letter to Microsoft saying "enough is enough"

      By Co-ords · Posted

      Anyone who expects MS to play fair is a complete idiot.
    • Browser vendors pen open letter to Microsoft saying "enough is enough"

      By RejZoR · Posted

      Everyone behaves like Internet Explorer just never happened and Edge is whole new thing all while Microsoft is pulling the exact same ###### it did back then. Sigh.

  • Recent Achievements

    • Conversation Starter
      mobandz earned a badge
      Conversation Starter
    • Apprentice
      fernan99 went up a rank
      Apprentice
    • One Month Later
      nothanks earned a badge
      One Month Later
    • One Month Later
      B2Proxy earned a badge
      One Month Later
    • One Year In
      MadMung0 earned a badge
      One Year In

  • Popular Contributors

    1. 1
      +primortal
      468
    2. 2
      PsYcHoKiLLa
      250
    3. 3
      Skyfrog
      79
    4. 4
      FloatingFatMan
      77
    5. 5
      Michael Scrip
      60
    Show More

  • Tell a friend

    Love Neowin? Tell a friend!