A lost laptop, a $54 million lawsuit

[revvo]

It may not be worth 54 million dollars, but BestBuy "lost" it and BestBuy has a shitload of money so what better way to show them that you're serious by getting everyone's attention on their ****ty service? Sue for a ridiculous amount of money.

I would have done the same that's for sure, except I would have never bought a PSP warranty on anything expensive, that's just money down the drain.

[Yusuf M. Veteran]

She's doing that just to get attention to her case? Hah. People these days.

[Statikk]

Unfortunately for her Best Buy has each customer sign a disclaimer regrding data, and data loss everytime a client checks in a computer. Fortunately for her, Best Buy probably lost the signed copy of her paperwork along with the computer. ;)

[glazzz]

So she already collected a compensation from the company, but is suing for more? Wouldn't a judge just tell her that she already agreed to a settlement and she should stop wasting his/her time?

[Mathachew Veteran]

Posted yesterday: https://www.neowin.net/forum/index.php?showtopic=619358

[revvo]

I would have done the same.

54 million for BestBuy is nothing and what they did is screw a customer who paid for an extended PSP warranty on a laptop, of course they had the guts to do so.

54 million is what it took to get all your attention and you see it works and this is not what BestBuy wants. Good news travels fast, bad news travels faster and this is what she's doing.

This is not about data loss. This is about a ****ing product loss what don't you people understand? And really loss means nothing, it very well could have been theft by an employee because I have friends who work/worked at bestbuy and they all claim its too easy to steal anything.

The lesson here? Don't buy an extended warranty from anyone and encrypt your mobile data.

[X@vier]

at first i thougth this lady was nuts but after reading her story, she is doing a good thing, I'm with her 100%, some1 has to show this big companies that they can't just push their customers around like garbage.

~X

[dreamz Veteran]

threads merged

[Blackhearted]

Lol. This is a classic "stupid american trying to get rich quick off a frivolous lawsuit" story. Can't anyone solve even one problem here in this country without trying to get rich off it? They offered her plenty to make up for their fault. What she's going for now is just due to greed.

[.tony]

People are so greedy. All I ever see is SUED SUED SUED.

Her fault for not backing up, after all, people make mistakes, and you gotta be prepared whenever you can.

[Berserk87]

Lol. This is a classic "stupid american trying to get rich quick off a frivolous lawsuit" story. Can't anyone solve even one problem here in this country without trying to get rich off it? They offered her plenty to make up for their fault. What she's going for now is just due to greed.

People are so greedy. All I ever see is SUED SUED SUED.

Her fault for not backing up, after all, people make mistakes, and you gotta be prepared whenever you can.

you guys obviously didnt even try to read the article... :sleep:

she said she used the laptop for business and from what i can tell she uses it a LOT, how many other business's information and client personal information was on it?

i think she should get something like $10,000 for having to deal with all this.

[Blackhearted]

you guys obviously didnt even try to read the article... :sleep:

she said she used the laptop for business and from what i can tell she uses it a LOT, how many other business's information and client personal information was on it?

i think she should get something like $10,000 for having to deal with all this.

I read the article just fine. They offered more than enough, and she's only being greedy by trying to sue for such an absurd amount. If she had such important data she should have tried to secure and protect it. Even if best buy is at fault i'll still side with them, and their incompetent "geek squad", over someone who's only goal is apparently to get rich quick.

[Berserk87]

I read the article just fine. They offered more than enough, and she's only being greedy by trying to sue for such an absurd amount. If she had such important data she should have tried to secure and protect it. Even if best buy is at fault i'll still side with them, and their incompetent "geek squad", over someone who's only goal is apparently to get rich quick.

greed for what? wanting compensation? if you did infact read the article you would have seen the part that said that she choose $54 million to get media attention.

losing the laptop was worth ~$1500, then they lied to her, didnt accept her original fair offer, and tons of her own personal information as well as others and business information is who knows where, being use by who knows who...

[Unto Darkness]

Perfect!

If I had gone through that, I would have had the entire store close down! :angry:

I read the article just fine. They offered more than enough, and she's only being greedy by trying to sue for such an absurd amount. If she had such important data she should have tried to secure and protect it. Even if best buy is at fault i'll still side with them, and their incompetent "geek squad", over someone who's only goal is apparently to get rich quick.

Greed? GREED?!! WTF?

Noone gives a s**t whether she should have secured the data or not! Point is, the store lied to her and gave a cheap and disgusting offer. If it is identity theft, then there is A LOT at stake here. She patiently waited for weeks, kept inquiring, demanded a reasonable compensation in the beginning, had to use her OWN effort to prevent the theft of her identity and had to engage the lawyers while Best Buy kicked up their legs and slept through the whole thing.

Does THAT make her look like an opportunist ?

Edited February 14, 2008 by Unto Darkness

[Blackhearted]

greed for what? wanting compensation? if you did infact read the article you would have seen the part that said that she choose $54 million to get media attention.

losing the laptop was worth ~$1500, then they lied to her, didnt accept her original fair offer, and tons of her own personal information as well as others and business information is who knows where, being use by who knows who...

There's nothing wrong with wanting compensation but come on... You can't actually believe that $54 million is reasonable. No matter how much trouble she went through or how much data she lost, it's absurd. Hell, even a couple percent of that number would be still be quite a bit of "compensation" and would be much more reasonable. She could buy a new lappy(or ten) and live happily off of that for a little while, assuming she didn't splurge.

And if she wanted this to get media attention i'm sure she could of found a better way to do it. One that might not make her look like another lawsuit happy american. Cause i know there will be quite a few like me who will see her as such.

[Berserk87]

she isnt expencting anything close to 54 mil... how is that greedy, all she wanted was her laptop and software to be replaced, and they refused, so then she started adding to it.

your lack of understanding is frustrating. (or is it stuborness?) :|

[.tony]

Like Blackhearted said.

If the information was so important, she'd have made an effort to back it up. All companies should have a backup plan. Just imagine if Microsoft suddenly lost data.

[dreamz Veteran]

i think some of you are missing the point. there's no way she's going to get $54 million, and she knows it. she doesn't expect to get $54 million. (i don't know how anyone can think that she is really going to get or that she is really expecting to get $54 million.) she picked that amount because that was the amount requested in a really frivolous lawsuit involving a missing item (suit pants).

the point of the unreasonable figure is to force best buy to take responsibility for its practices (e.g., lying, offering a ridiculously low compensation, not disclosing loss of data, etc.).

[Berserk87]

Like Blackhearted said.

If the information was so important, she'd have made an effort to back it up. All companies should have a backup plan. Just imagine if Microsoft suddenly lost data.

but its not the lost data that she cares about...its the fact that she has tons of personal data about herself and other people, and now someone else has it, and could potentially identity theft them.